About CareLogic Enterprise

CareLogic is a cloud-based electronic health records (EHR) platform for midsize to large behavioral health and human services organizations. The EHR system offers agencies a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, eprescribing, consumer engagement, billing and reporting.

CareLogic is ONC-ATCB certified and can be used by a variety of organizations within the mental/behavioral health field including psychiatry, psychology, therapy, counseling, substance abuse and others. It also supports mobile, outpatient, community, residential and inpatient settings.

System administrators can modify the CareLogic EHR platform to mirror existing...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000

332 Reviews of CareLogic Enterprise

Average User Ratings

Overall

3.86 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(68)

68

4 stars

(163)

163

3 stars

(77)

77

2 stars

(16)

16

1 stars

(8)

8

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 332 results

December 2018

User Profile Picture

Steve from Options Counseling and Family Services

Verified Reviewer

Company Size: 201-500 employees

Industry: Mental Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

CareLogic the best of the field

The best thing about Qualifacts is their customer service orientation. While not absolutely perfect over the seven years we've been customers, problems that arose have been addressed vigorously. The management of the company is interactive and engaged with their end users. Their mission is directly to further our work with clients, which I appreciate. EHR software has to live between the worlds of a fragmented healthcare system, the great variety of customer needs and programs, and federal and state regulations that are ever-changing. I have felt supported along the way to achieve the work of our agency by their focus on making that intersection easier. I highly recommend this platform.

Pros

CareLogic is easy for end users. The simple schedule-keep appointment-link to document-bill each day workflow works for clinicians. The billing is accurate, and we've never lost a bit of data. Reliability is very high, and has improved from already high service level reliability. Speed is good, and data is available.

Cons

The interface is dated compared to programs like Microsoft office or web sites like Gmail. There have been strides in the last two years in that the interface is now browser agnostic, running on platforms other than Microsoft IE. It was a tough change to implement, given some built-in data elements that relied on IE. Qualifacts stuck with the project, though, and achieved the goal.

May 2019

Peter from Independence Center

Company Size: 51-200 employees

Industry: Mental Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Partnership and customer focused

We are able to create documents to meet our service line needs. We are able to access the data in order to do reporting and do organizational planning. CareLogic has been a very good partner for our organization and the services that we provide.

Pros

The software is highly configurable to meet your organizations needs. The implementation process was a collaboration between our organization and Qualifacts. There is a strong user community that acts as a resource but also as a learning collaborative for best practice and configuration. Qualifacts strives to be a partner with its customer base and commits to helping its customers to be successful.

Cons

Although the software is highly configurable to meet organizational needs, this customization is limiting in its ability to move data from organizational custom form to multiple uses of that form in your workflows.

Reasons for Choosing CareLogic Enterprise

Although CareLogic cost more, the implementation process was very thorough. The level of training available to end users was very extensive and important for beginning something new.

December 2021

Deanna from Mile High Behavioral Healthcare

Company Size: 201-500 employees

Industry: Mental Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

December 2021

Useful software

CareLogic enterprise has been adequate for my needs of documentation for billing services.

Pros

I like that it is practical and pretty simple to do documentation of clients.

Cons

I do not like that there are not many options when auto filling information.

December 2021

Jessica from South Lane Mental Health

Company Size: 51-200 employees

Industry: Mental Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

December 2021

An ok EMR

Pros

I like that it pulls over the last note and tracks the vital signs.

Cons

I wish it was easier to see my schedule for the month and that there was a patient portal.

September 2021

anderson from Drcell

Company Size: 2-10 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

importance of mental health

the creation of this software came to make life easier for people, clinics and consultants is still improving due to the created program

Pros

the software has been helping a lot in clinics, facilitating and helping those in need

Cons

its handling can still improve, tools and functionality should improve to facilitate daily use