Overall, it works because i have spent countless hours learning the complexities of the system. There are several things i wish they would do to integrate it more with the other software that Allscripts offers.

Works good. Easy to schedule patients. once you learn the complex system, you have a lot of control over the fine details.

I hate that it is so different from the EHR. The PM seems like it hasn't changed in 15 years, whereas the EHR has been updated, leaving the PM behind. It does have the stereotypical crashing issues that all Allscripts products do. Very complex setup. You need to be well versed in IT or have a professional IT person to setup the Scheduling templates.

Overall, Allscripts eprescribe is a great program for a small medical practice like ours. It gets the job done. Once in a while there are outages, but they are usually resolved fairly quickly. I wish the phone app was more user friendly especially when on vacation so I don't have to wait until I'm at a computer to send a prescription.

I like that we can see which medications the patients have been prescribed and when. It allows us to pre-populate the prescriptions for refills so we don't have to type everything in again.

The phone app is basically useless. I have to go into a browser on my phone and go directly to the website to be able to see the patient prescription history and send a prescription. Only use it in case of emergencies when I don't have access to a computer.

Absolutely horrible, and impedes patient care.

It does not auto populate information for exams that I haven't done such as a cranial nerve exam. But, then again, it doesn't really auto populate anything.

I have used a number of EMR's. Epic, Cerner, Sunrise, EMA, Office Ally. I frequently use many of these due to working at different hospitals. This EMR was not friendly to use when I started to use it, approximately 1.5 years ago. A recent upgrade to the '184' version has made use absolutely atrocious. I am a surgeon. I yesterday did a case and it took over 30 minutes to sign a consent - this is AFTER talking to the patient and relates ONLY to getting the computer to cooperate. Instead of being able to sign the consent when I talk to the patient, I must talk to the patient, the patient and nurse must sign it in person / on the computer, it must be then sent to my computer inbox, then I must go find a computer that allows privileges for me to log on as not all of the computers seem to allow my profile to be loaded correctly, and THEN the consent must load correctly. The patient had to sign the consent FOUR times for it to load correctly, delaying the case by 30 minutes. While we have Dragon, I am unable to directly dictate into the system and must do time consuming copy and paste. The system seems to be designed around the computer: maximizing the number of clicks that must be performed in order to perform a simple task. I am now also unable to enter any orders from off site. While I can to log in securely log in, the system has been 'upgraded' such that there is NO option for a screen resolution that will allow me to see the complete order button. This EMR belongs in 1995.

Easy to create schedules for different providers, billing is straightforward and not complicated at all. We have several providers, and the scheduling is very easy to set up and schedule patients in correct time slots.

Sometimes when sending out billings we get error about the patient's insurance having the incorrect relationship to guarantor and it looks correct in the chart.

It's straightforward and not time-consuming during the clinic day. It's utilized by office staff and by the billing company without issue.

The day to day appointment management functions are straightforward and the set up is intuitive. Setting up appointments, moving appointments, looking up patient demos and changing registration is all very simple.

Reporting functions aren't straightforward. It's best if users have billing experience and the appropriate software to export reports to. My office does not have Excel which would be helpful in reporting.