Sometimes a lot of features and it can be difficult to navigate all the areas depending on what the need.

Ve have excellent experience with customer service. They are extremely responsive to support tickets.

Utilizing StarChapter for our HR association has been very helpful and has been very easy for our association to utilize and adapt to.

We had trouble with the sponsor ads to look right in the newsletter when they pulled over, but this has been corrected now.

Some things are hard to update, change and get confusing.

Love the ease of ease and the professional facing website and features. Star Chapter customer service is wonderful to work with.

The system is frustrating to use with confusing interfaces and annoying formatting glitches throughout.

I like the ease of use, the admin page lays everything out for the user.

I was working on 2 systems in the past and I love this integrated platform.

It's attractive for the users. When you can get the features to work it has a polished looks.

I like the ease of use and connectedness of all of the software segments. The product also gives a lot of functions for the price which makes it an easy sell to our clients from a value standpoint.

Implementation is very difficult and you just have to put up with it til finished.

Customer service hours suck. No excuse there are no evening or Saturday hours.

It is very clunky if a user wants to pay for a membership and get membership pricing of an event registration all at the same time. It is very limited in that logic.

It is difficult to see what type of membership is for each person and how much they paid and what they paid. There is no integration for webinars.

I gave up as I had wasted an hour or more creating this template.

Great Product - Once you learn how to navigate it.

I like that we have a better way to track membership and the membership fees. I like that we were able to create a lot of our pages and that I have access to change things.

Easy Access to our membership database. Great for managing our meetings and for correspondence with our chapter.

It is intuitive, has good customer support and a great users group.

The best thing is the outstanding customer service. They are very responsive, helpful, and timely.

We've been using Timberlake for over 5 years. After months of researching AMS solutions, Timberlake was the best fit for our small business and small budget, and continues to be today.

We also really appreciate how easy it is to manage our website through the AMS. It's nice to have everything in one spot.

We've been thrilled with the robustness of the admin side of the site and, more importantly, our members are very happy with some of the new features were offering them via Timberlake.

We like the easy of using the system the most. It is very intuitive and updates are being made all the time.

I felt like staff was spread especially thin during set up phase which caused long delays.

We have built workarounds, and worse, accepted the limits of this software. Both on the database side and the website side.

Not having a functional certification database option is what we dislike the most.

He kept us on task and on our timeline. The event management was a huge improvement to what we had previously.

Was happy with price and concierge service for implementation.

Recurring problems with members not receiving password reset emails.

The Support team (avaibale directly on the phone or via email) is a true joy.

In reality, NONE of what we were promised has been possible. These are just some of the problems.

What I have is much better than the previous versions delivered to my membership.

I have found that the product is easy and intuitive.

We are actively looking to replace them and will cancel our membership as soon as we can find an alternative. One of the worst vendor I've ever had.

Implementation process can be very difficult at times as the customer point of contact is usually a novice such as myself.

Our experience with Timberlake's membership software has been wonderful.

I have not yet come across a feature that I don't like.

The software gives good features at a good price point which allows small nonprofits to expand their management tools without breaking the bank.

I can honestly say that Timberlake is a great software for AMS solutions, and it's very user friendly.

Outstanding software, supported by outstanding people. Highly recommended to anyone or organization.

System is simple, but missing some of the common sense details I would expect.

Overall we are happy with our migration to the rep. It meets our needs as an organization and our members.

Bad experience from implementation to daily use. Created more problems than solved.

US Dollar

StarChapter is a cloud-based association management software solution for local or national, professional and trade associations. The system offers membership management, online event registration, email communication and website content management.


StarChapter enables users to plan events and manage a chapter. Chapter administrators can set up meetings or event information prior to the event, email invitations or post announcements. Guests can register or purchase tickets through the website. StarChapter tracks attendance, revenue, member counts and automatically sends receipts during or after the event.


Member information is kept updated and can be organized into different groups based on type, business, committee and more. The solution records attendance and dues and keeps information on file for prospective members.


Contact lists are available for sending out newsletters, event invites, welcome emails and more. The online association survey tool allows users to create surveys directly through the system.



LongDescription

Member Communities

Jobs Board

Electronic Payments

Committee Management

Payment Processing

Application Management

Document Storage

Dues Management

Activity Tracking

Financial Management

Credit Card Processing

Registration Management

Calendar Management

Customizable Fields

Member Database

Data Import/Export

Content Management

Email Marketing

Mobile Access

Election Management

Membership Management

Fundraising Management

Alerts/Notifications

Event Management

Customizable Templates

Website Management

Customizable Branding

Member Types

Member Communication

Chapter Management

Contact Database

Customizable Forms

Member Portal

Member Directory

Newsletter Management

Communication Management

Email Templates

Contact Management

Event Scheduling

Event Ticketing

Email Reminders

Activity Dashboard

Reporting & Statistics

Event Calendar

Attendee Management

Surveys & Feedback

Sponsorship Management

Wait List Management

Attendance Tracking

Badge Management

Membership Renewals

Ticketing

Role-Based Permissions

Segmentation

Reminders

Discount Management

Web browser (OS agnostic)

StarChapter plans have a monthly fee and a one-time setup fee. 

To find your pricing, choose the plan with the number of members in your organization: 

STARTER plan: Under 50 members, $44/month, $399 one-time setup fee. 
ESSENTIAL plan: 51-150 members, $83/month (billed annually), $779 one-time setup fee. 
GROWTH plan: 151-300 members, $105/month (billed annually), $1,079 one-time setup fee. 
ADVANCED plan: 301-600 members, $133/month (billed annually), $1,319 one-time setup fee. 
PRO plan: 601-1,200 members, $165/month (billed annually), $1,559 one-time setup fee. 

Do you have more than 1,200 members? Talk to a StarChapter Account Executive to learn more.

Get a 90-day satisfaction guarantee (excludes Starter).

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

StarChapter

Live Online

Webinars

Documentation

Videos

Naylor AMS is a cloud-based association management software designed for small and midsize companies. It offers application management, membership management, job boards, dues management and website management functionalities within a suite. 

Naylor AMS features website content management, which allows web administrators to create business websites using default templates. Users can also include a member portal for customers to save their credit and debit card details. 

The product offers membership management which enables users to create member profiles with information such as phone numbers, transaction histories and invoices. It also enables users to manage fee structures, member types and renewals. Users can send automated email reminders with messages about as late fees and membership renewals using stored contacts. 

Naylor AMS is available in a variety of pricing plans. 

StarChapter vs Naylor AMS

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