Lots of bugs in the system that they like to blame on user error then be like opps that was our bad.

I have been using groom-pro for a few months now and I love it. It's easy to use and extremely helpful.

The customer service is superb and quick to help. Any small issue that has arisen Bill has immediately fixed for me.

Absolute worst customer service I have ever experienced.

The system is really fast and super easy to use. As a housecall pet groomer, time is money and Groom Pro helps me utilize my time and maximize by income.

My entire staff loves using it as well. Even my clients like the client portal.

Each encounter we had with any member of the Pawfinity team left us frustrated and disappointed in their inability to accept responsibility for any issues we found across the system.

After extensive searching for a suitable database for my grooming business, I decided to try this one. It's great and does exactly what we need.

Pawfinity is user friendly and efficient for our mobile grooming company.

The owner has gone out of his way to completely ban us from logging in for the simple fact we are moving and the software will not support us.

It’s also been great during COVID as we were originally signing up new clients but now we email a link and they can do it all themselves, cutting 5-10 minutes that we can spend grooming.

Groom Pro is user friendly and cost efficient.

Good looking interface and sophisticated software with plenty  other options, however... please read on.

The software itself is very good although I would not recommend it.

Overall my experience has been wonderful. Fantastic support, very fast, and so easy to use.

Great software, fantastic database of clients and pets including photos, very easy to use and fantastic customer support.

I have wasted time with other software and I find either. They are basic and do not handle pet specific business or.

All my customers love it and tell me how professional my business is, it's nice to know they notice. The customer support is amazing.

I love the ease of booking clients for their appointments and the reminders and confirmations emails that automatically go out are great.

I put a lot of time into researching the perfect software for the business without there being too many unnecessary features, within our budget and ease of transferring data.

Overall, I really like using Pawfinity. The pros far outweigh the cons for me.

There are so many things I love about Pawfinity. From the ease of use to the awesome customer service to the great features, Pawfinity is perfect for boarding facilities of all sizes.

I have done lots of researches for a good software and Pawfinity is the best and safest one out there with very nice features and many more to come.

My only con is that I wasted my time using other software options before them.

I ran into a client at the store the other day and was able to schedule an appointment for them quickly, how awesome. The new update has only made this system even faster, easier to use, and better.

Drag and drop appointment movement. Automatically check out as the person the dog is booked under.

I also LOVE the dynamic and flexible pricing model they offer. You can literally price by anything AND it hold both my services and my items.

Horrible customer service. Unable to customize many things that are built in and marketed (text reminders, etc.).

Their fast and nice support is just icing on the cake.

I liked how it was easy to use and customize for my liking. It was also very helpful when I was starting out my business- all the clients said i was so professional.

I like how easy it is to use. I like the online booking, and app for my clients.

The program lags often causing a bit of down time between screens.

It’s very simple and quick to enter in new client information or to create an appointment. I love that there’s a place for vaccinations and a reminder option.

No need to always back up our information, or go to multiple places to find it. Great that all my employees can view their schedules and I can empower them to take ownership of their grooms.

Ease of use, customers service, mapping system, integration with google maps to find addresses quickly.

The best, I love the software, have help me a lot with my company.

I like a lot of the features end it has the potential to be absolutely fantastic in time.

Makes scheduling appointments in the same area during my days super easy. Also super easy to navigate.

I know it’s helping me maximize profits with scheduling and reminders not only for appointments but follow up appointments.

Support is through email, and by time you get a response you have moved on. The calendar is very boring, and hard to see a difference between blocked gray and the white of the calendar.

I really like how easy it is to use. The customer service is excellent and the price is right.

Doesn’t text and email clients unless you pay extra. Could be more room for dogs information and grooming notes.

Thank you so much for having excellent customer service and a great program.

We are having less no shows due to the reminders and being able to send messages through the system. So far it has been good for the price.

I like to travel mileage calculator so thats a plus.

M very happy with this software. I tried another that has been around a long time and they fell short.

They have a Facebook page which they update when programming has difficulties. It’s easy to message someone to help with any questions.

I love MoeGo and so do my customers. I am always hearing how they love how convient my online booking is and love the reminder text and emails.

Smart scheduling is awesome and MoeGo has great customer service.

I love everything MoeGo has to offer, and the pricing.

I am thrilled with all the features of the program. Customer service has been amazing.

I have saved time by not having to call clients myself to remind them of upcoming appointments. The software is user friendly and easily taught to new employees.

I don’t like that you can’t edit the time if it’s accidentally put in at 12am instead of pm when your on the desktop.

If I Im in a dead spot no access. I can see when clients communicate other my groomer but not what my groomer says without opening it up.

I love that this software is very user friendly. Simple to set up, easy to take appointments and I love the option to auto text reminders.

Customer Service is awesome. I like the q&a/picture feature, just wish more users posted.

The customer service is great too & very helpful.

Cell service providers can cause slow downs of app. Bouncing between towers can cause frustration, but that’s the same with any app.

My scheduling nightmare is over. I used to dread making schedules every year and truly hated rolling into a new year where I had to remake schedules as we gained new clientele.

Finally an easy and quick scheduling app for mobile users.

US Dollar

Pawfinity is a cloud-based pet grooming solution designed to help pet salons, kennels, dog daycare and retail pet stores organize client and pet data, schedule appointments, and process payments. The integrated point of sale (POS) system enables professionals to manage inventories, client records, promo codes, discounts, gratuities and more on a unified platform.


Features of Pawfinity include PCI-DSS compliance review, email notifications, invoicing, document storage, time tracking and more. It allows clinics to store files including client documents, vaccination records, receipts, invoices, expense reports, business licenses, photos, and dog training videos in a centralized repository. Additionally, managers can utilize the payroll management module to calculate employee salaries, track commissions and generate payroll reports.


Pawfinity facilitates QuickBooks connect, an accounting solution, which lets professionals automatically receive financial data from Pawfinity nightly. Pricing is available on a monthly and annual subscription and support is extended via online measures.



LongDescription

Employee Management

User Management

Electronic Payments

Personalization

Barcode/Ticket Scanning

Payment Processing

Animal Database

Email Alerts

Document Storage

Activity Tracking

SMS Messaging

Employee Time Clock

Electronic Signature

Confirmation/Reminders

Credit Card Processing

Invoice Management

SMS Reminders

Customer Accounts

Customer Database

Recurring Appointments

Calendar Management

Scheduling

Vaccine Management

Booking Management

Mobile Access

Sales Reports

Service Catalog

Customer Service Management

Photo Management

Credit Card Management

Client Portal

Email Reminders

Customization

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Mobile Grooming

Reminders

Automated Scheduling

Availability Management

Customizable Templates

Billing & Invoicing

Customer Management

Receipt Management

Event Calendar

Discount Management

Real Time Reporting

Customizable Branding

Commission Management

Facility Scheduling

Automatic Backup

Reporting/Analytics

Payroll Management

Customizable Forms

Appointment Management

Records Management

Client Management

Staff Management

Customer History

Pet Birthday Tracking

Pet Grooming

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Multiple User Accounts

Onboarding

Inventory Management

Search/Filter

Recurring/Subscription Billing

Key Management

Customer Portal

Event Scheduling

Forms Management

Website Integration

Invoice Processing

Accounting Integration

Electronic Forms

Web browser (OS agnostic)

Pricing from $50 USD per month, visit our Pricing Page for more! https://www.pawfinity.com/pricing/

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Pawfinity

Live Online

Webinars

Documentation

Videos

MoeGo is a cloud-based pet grooming solution designed to help pet salons and groomers handle client appointments, communications and service agreements on a centralized dashboard. It provides a scheduling assistant, which lets businesses view bookings, create client-specific notes or reminders, manage employee accounts and more. 


Key features of MoeGo include call reminders, multi-device access, client lists, reporting and service agreement management. Groomers can utilize the mobile application to communicate with customers via SMS, adjust schedules or routes on customer cancellations or re-engagement and record credit card or cash transactions. Additionally, the application enables businesses to capture clients' approvals on service agreements by receiving digital signatures via SMS and email.


MoeGo facilitates integration with several third-party applications such as MailChimp, Square POS, Waze, Google maps, and more. The product is available for free and on monthly subscriptions. 






Mobile Alerts

Task Scheduling

Wait List Management

Team Calendars

Email Templates

Multi-Location

Email Marketing

Social Media Integration

Email Management

Reputation Management

Calendar Sync

Website Management

Contact Database

Drag & Drop

Live Chat

Loyalty Program

Mobile Starter: $49 per month

Mobile Growth: $99 per month

Mobile Ultimate: $159 per month

Salon Starter: $79 per month

Salon Growth: $149 per month

Salon Ultimate: $239 per month

Pawfinity vs MoeGo

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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