I liked the layout of the program as well as the note system. It just did not have enough functions to be useful in our operations.

They build a great web site, we also have a mobile web site that is great. The cost is less than what we were paying with our previous company.

Having to add the information again once it is in the system, is sometimes difficult.

CRM integration is perfect. As part of a large user group features are available that could not be afforded if building an individual website.

They were so rude and unprofessional that I contacted one of their competitors for assistance after months of no response from live Rez.

Also frustrating is how rates are managed. You can set seasons, but it is damn near impossible to adjust the rates for specific days.

Though I have no experience with competing products, the LiveTrust software seems to fantastic so far and should simplify my bookkeeping.

However, I am still struggling to use/edit aspects of our listings in the software and I've been a user for over eight years.

We are talking about thousands of emails from our company alone which caused lots of frustration both from our guests, employees and owners.

Great implementation and support - so glad we've come back to LiveRez.

I really like the interface of the software, very user friendly. Easy to create properties, and great website, with great dynamics.

Intregation process was easy. Ease of daily use and functionality.

LiveRez is so close but is to clunky and can fail at times with it's accounting features.

The support staff is wonderful for any issues, the team at LiveRez is great in any kind of help you need in a fast manner.

After several months of radio silence from live Rez we disputed the charge and filed a complaint with the  BBB.

Customer Service was always willing to lend a helping hand when we needed assistance.

I had some issues in the past regarding communication, but after having some conversations with higher ups, it feels good now. I feel that the responsiveness has improved a lot.

Good communication from company. Reasonable buy in price and fair ongoing performance based charges.

The website offers an inviting presentation to visitors and we have received numerous compliments on the ease of use and structure of the site.

They work hard like we do in our own company and stay with us until we work through all the tough steps and processes. Live Rez is a true partner not just sign you up, take your money kind of partner.

There are some great features and they have great potential. I'm tied to it because of the amount of time and money I've put in, if I had to do it again right now, I wouldn't sign up with Live Rez.

While these things are good, they don't quite make up for the cons.

I love that the website and reservation system are integrated. I also love the CRM and the iCal integration for our VRBO calendars.

The support on the other end has been awesome. Special thanks to the team for helping us transition from a different platform smoothly.

They are quick, patient, kind, and funny. My 4 star review of Ease of Use is that the system can be a tad tricky.

He guides this company surrounding himself with people that make him look good. We are thankful to be a Live Rez partner and highly recommend them to anyone in the vacation rental business.

LiveRez offers so many features and one of the best parts is their team who helps you set up your company with the software to make sure your are going to succeed.

Robust reporting allowing for highly detailed revenue projections and forecasting. Beautiful layout designed to increase conversion of web bookings.

We like the ease of use and the integrated functions.

LiveRez technical support will take the time to help walk you through whatever question or issues you're having until the problem is resolved. Every employee I have spoken to is friendly and helpful.

If LiveRez and Buildium could merge together to create a software to hand large scale management of vacation rentals or short term rentals, then I would be in heaven.

It has great functionality and easy to use. It offers complete solution to vacation rentals and offers many features.

Overall Impression:  LiveRez is not only a great reservation system but they are tops in customer service also. They have an amazing team behind the scenes.

In regards to the reservation system, it is a bit annoying that when I mark a checked-out, it does not take me back to the grid.

Very responsive team, they communicate well and in a timely manner. Great Training program to help us get up and running quickly, and great followup when we have questions.

I love the ease of use and the support. They are also always updating and adding products/services to increase revenue.

Overall, we are extremely pleased with the software and are encouraged by their constant attention to improvement.

Very professional, easy to use, and versatile reservation software. Great price point for small, seasonal lodging businesses.

Easy to learn, flexible for our bed and breakfast inn needs, constantly improved based upon feedback, great customer service and very responsive and professional.

ResNexus is cost effective based upon the number of properties you manage. I like how I am able to customize the functionality to fit the nuances of my properties.

I have grown to really appreciate their dedication to making the system better and better.

Hopefully things have changed at ResNexus, it has been 7-8 years since I used them. They were recommended by another small bnb who was happy with them.

Not sure, maybe just lack of experience on my part.

Ease of use for making/changing/cancelling/sending reservations , marketing is simple, connections to OTA's are very helpful, support is top notch.

There were 4 in the final selection that performed about the same things with similar costs. We chose Resnexus because of the outstanding customer service.

Whenever I have contacted Resnexus with a problem , first they always blame the platform.

Resnexus is one of the best booking engine out there. It is very easy to use, user friendly and they keep up with the latest trends in the industry.

We love that this system is integrated with the OTAs and that our calendar works with them as well as the ease of the booking engine. Guests can select rooms with ease and can be booked in seconds.

We use both the booking engine and a ResNexus website design and overall have been very happy with the functionality, look, and positive perception by our guests.

Love my experience with ResNexus. I like how developers are always working to tweak the product and fine tune it.

The loss of calendar view for our guests to see.

The website is sometimes a little limited with its widgets and customization's unless you know how to HTML code, which we do not.

Easy to use day-to-day functions such as calendar, grid. Integrated and easy to use payment solution.

The online reservation has been working great for us for 10 years now the new integrated website they made for us is excellent.

Yet Resnexus has never gotten it correct. Their charges are all over the place.

The ResNexus reservation system integrated seamlessly with our website and card processing. Their training was top notch.

I find the  Resnexus is more than completive on their pricing and offer a great product at a reasonable price.

Resnesus is more than a complete and balanced software package. Emails, Advertsing and customer service have really been such a blessing.

The customer service was outstanding and the knowledge and understanding of our business showed real care and concern that we get it right.

The seamless integration is great. We also use Remote Lock which is really really helpful.

Easy to use - housekeeping features are awesome - easy to book very straightforward to follow just about everything.

Easy to Use, Visually Awesome, Great Customer Service.

Resnexus is not able to make out correct guest invoices. I have my charges fixed, the same for each platform.

US Dollar

LiveRez goes beyond the standard vacation rental management software. With LiveRez, you can replace your accounting software, booking software, CRM, and operations software. Add to that an included brand-new website that’s built to convert and support from our staff, and you have a powerful connected ecosystem of features that will help you reach your goals.

You'll have everything you need, including access to built-in-house connections to the industry's leading OTA's like VRBO and Airbnb.

LiveRez offers integrations with a variety of credit card processing and travel insurance providers, smart home automation providers and a number of listing sites through both its in house direct connections to Airbnb, VRBO, Google Vacations and HomeToGo. 

Support is offered via phone, chat and email, as well as through a collection of online help and training resources, such as videos and articles. Pricing is monthly on a subscription basis.

Imagine signing up for software that employs industry experts and consultants at the ready to help you grow your business. Just starting out? No problem, our smallest user begins with LiveRez with no properties in their portfolio—our beautiful websites and owner acquisition tips and tricks can help you reach your growth goals if property count is your goal. 

Simply looking to refine operations, or looking for a software that has everything in one place giving you all the tools you need to reach your targets? Look no further!

LiveRez has been in business for more than 15 years and was built by property managers for property managers. We innately understand the hospitality industry and your needs as a vacation property management company. 

Included with LiveRez:
- High-converting, direct bookable websites
- Built-In marketing tools
- Reservation System
- Intuitive Reservation Grid
- Powerful automations
- Text or email automated emails
- Built-In Rate Management
- Property and owner management
- Unlimited users
- Built-In CRM
- Create and manage owner leads
- Create and manage guest leads
- Thousands of personalization options
- Consistent automated messages
- Extensive reporting and dashboard system
- Internal Review Platform
- Create Custom Surveys
- Post web ratings and reviews
- Capture and share guest testimonials
- Owner Portals with 24/7 owner access
- Reservations management for owners
- Property Calendar access for owners
- Sales cycle report for owners
- Automated Owner statements
- Built-In Work order and Maintenance platform
- Automated work order creation with each reservation
- Custom checklists and tasks
- Built for teams of all sizes
- Work orders flow into our built-in accounting system
- Built-In seamless integration to top OTA's
- No more double bookings
- Connect to Airbnb, VRBO, Google Travel, HomeToGo
- 3rd party integrations for other channel connections
- Built-in Trust Accounting platform
- Automated owner statements
- Automated 1099;'s
- Access all stakeholder statements
- Custom map reservation line items into accounting
- Perform reconciliations
- Monitor funds
- Generate, print, save or export any accounting reports
- US Based support team
- Partner Hub help center open 24/7
- Support team available 6 days a week
- Sister companies which allow connections to travel insurance, payment processing and gateway, and extra marketing expertise



LongDescription

Owner Statements

Payment Processing

Customizable Reports

Reservations Management

Communication Management

Guest Communications

For Vacation Rentals

Calendar Management

Room Booking

Guest Experience Management

Housekeeping Management

Contact Management

Lead Management

Vendor Management

Maintenance Management

Marketing Automation

Real Time Notifications

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Work Order Management

Discount Management

Ratings/Reviews

Real Time Reporting

Commission Management

Third-Party Integrations

Employee Management

Historical Reporting

Electronic Payments

Multi-Channel Management

Price/Margin Management

Data Synchronization

Credit Card Processing

Invoice Management

Customer Database

Template Management

Data Import/Export

Accounting

Email Templates

Booking Management

Channel Management

Credit Card Management

Email Management

Reporting & Statistics

Reminders

Availability Management

Customizable Templates

Website Management

Billing Rate Management

Task Management

Inventory Management

Transaction History

Customer Accounts

Geographic Maps

Promotions Management

Multi-Location

Rental Management

Availability Indicator

Email Marketing

Rate Management

Real Time Data

Site Reservation Management

Site Maps

Revenue Management

Billing & Invoicing

Online Reservations

Customer History

For Property Managers

General Ledger

Online Payments

Financial Reporting

Mac OS

Web browser (OS agnostic)

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

LiveRez

In Person

Live Online

Webinars

Documentation

Videos

AWARD-WINNING RESERVATION SOFTWARE TRUSTED BY THOUSANDS OF PROPERTIES!

ResNexus is a cloud-based property management software that helps increase reservations and revenue. 

As an all-in-one solution, ResNexus provides a beautifully designed ADA compliant website and booking engine to increase direct bookings. It also includes reservations calendar and grid, front desk, housekeeping, guest portal and contactless checkin, text messaging, retail add-ons, point-of-sale, gift certificates, credit card processing, direct connections to OTAs and marketing channels (such as Booking.com, Expedia, and Airbnb), dynamic pricing, automatic yield management, Quickbooks export, business reports, and much more. 

In addition, ResNexus increases your return guest rate with automatic email marketing that includes welcome, thank you, birthday and anniversary emails, as well as newsletters and promotions.

The ResNexus reservation grid highlights reservation activity for the next one to three months at a glance. Users can drag-and-drop existing reservations to a new room or date. It sends a confirmation mail to both users and guests whenever a new reservation is made through its online booking system.

The solution is PCI compliant with the third-party accredited audit. Support is offered via knowledge base, community forum and phone. 

Pricing options include per month, quarterly, or annual subscriptions. Custom pricing is available based on your season.

OUR INNOVATIVE AND EFFECTIVE ONLINE BOOKING ENGINE INCREASES DIRECT BOOKINGS!

ResNexus was designed with your guest in mind, because we know that if your guest has a great shopping experience your business will increase revenue. ResNexus uses simple step-by-step progression with room selection, multiple rate types, retail offers, policy agreement, and payment information. In addition, your guest has the option of shopping by special or package first and then selecting the room–a ResNexus-only feature!

During the booking process you can offer retail items, specials, or packages in an intuitive and eye-catching way through side bars. In addition, your guest is shown your add-ons again after they select the room and before payment is collected. Retail items can give your business thousands in additional revenue and enhance your guests' stay.

Our booking engine also has a Travel Protection option which helps protect your business from revenue losses from last-minute cancellations due to illness, injury, or death. 

MORE BUILT-IN FEATURES SAVES YOUR PROPERTY TIME AND MONEY!

ResNexus’ philosophy is to provide numerous built-in tools to help you save time and money. 

Many of our competitors use more 3rd-party integrations for services such as guest portal, cart abandonment, email marketing, point-of-sale, revenue management, and more.

That means you may need to operate multiple accounts and logins, pay more subscription fees, and work with support from multiple companies to resolve any issues that arise. In addition, with some competitors you might to pay a la carte for more specific features you may need. 

See our comparison page for more info:
https://resnexus.com/comparisons/

WE DELIVER RELIABLE, TOP-RATE CUSTOMER SUPPORT

ResNexus is more than a software company—we're first and foremost a customer service company, and committed to your success. Our team of experts lead the hospitality industry in providing the best customer support possible. 

Our highly trained staff is ready to answer your call quickly and professionally. In addition, we provide emergency support if your business runs into problems after regular business hours. 

MADE FOR PROPERTIES OF ALL SHAPES AND SIZES

ResNexus serves thousands of clients of various sizes in multiple industries, such as bed and breakfasts, hotels, lodges, campgrounds, and vacation rentals.  

Find out why thousands of properties feel ResNexus is the best property management software in the industry.

Dynamic Pricing

Utility Billing

Status Tracking

SEO Management

Real Time Editing

Pre-built Templates

Price Optimization

Calendar/Reminder System

Spa/Activity Management

For Hospitality Industry

Single Property

Yield Management

Online Booking Tools

Customer Support

Booking Notes

Sales Reports

Guest Check-in/Check-out

Third Party Booking

Extended Stay

Media Library

Landing Pages/Web Forms

Front Desk Management

Group Reservations

Multi-Property

Customizable Branding

Activities Booking

GDS/OTA Integration

Inventory Control

Reporting/Analytics

Built-in Accounting

Drag & Drop

Point of Sale (POS)

Auto Update

Loyalty Program

Search/Filter

Lease Tracking

User Management

Reviews Management

ResNexus is available on monthly subscriptions, varying with numbers of rooms, units and subscribers. It is available across 3 pricing tiers: Essentials, Professional and Premier. Pricing starts at $20 and scales with average of 9 rooms, outlined below.

For vacation rentals, lodging, hotels and bed & breakfast the average monthly pricing across the 3 tiers is as follows:
Essentials: $8-$11, per room
Professional: $12-$16, per room
Premier: $17-$20, per room

For campgrounds and RV parks the average monthly pricing across the 3 tiers is as follows:
Essential: $1.51-$1.87, per unit
Professional: $2.22-$2.75, per unit
Premier: $2.76-$3, per unit

LiveRez vs ResNexus

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