Bomgar vs Splashtop Remote Support

Bomgar has 1519 reviews and a rating of 4.59 / 5 vs Splashtop Remote Support which has 69 reviews and a rating of 4.54 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.59 / 5 (1,519)

4.54 / 5 (69)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 20, 2020

October 7, 2020

Pros/Cons

  • Pros

  • Great product and easy to use. There was no need to have over complicated software installations or additional steps needed. Very straight forward when using the product. Mobile support was great.

  • It was very easy to get used to this software and it helps a lot for secured support. I recommend it!

  • Cons

  • I think that the product is very good and works well in our organization but the price is too high.

  • The software is somewhat difficult to configure. The sysadmin training is fantastic, so a very minor quip.

  • Pros

  • The remote control and management was very good and easy to deploy.

  • Ease of use- Set up is a breeze and getting support from anywhere is easy and inexpensive

  • Cons

  • The software working through the app is sometimes a little less than smooth. It still works well but could see some improvement.

  • The printing functionality is a bit cumbersome. But it works.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux