Omnisend vs TrueDialog

Omnisend has 438 reviews and a rating of 4.77 / 5 vs TrueDialog which has 13 reviews and a rating of 4.85 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.77 / 5 (438)

4.85 / 5 (13)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

January 4, 2021

August 27, 2020

Pros/Cons

  • Pros

  • I love this app! I like that it is extremely easy to use and the automation actually works and keeps running!

  • I love the ease of use with this product as well as the wonderful customer service I receive!

  • Cons

  • It's very good overall, but the software is a bit weak when it comes to migration. You will have to manually create/upload all your emails, automations, audiences, photos, templates, forms, etc

  • The design is very intuitive and easy to use, however the graphic design might be better.

  • Pros

  • The messages get sent almost instantly. With other providers it can take hours for the messages to get delivered. Their segmentation capability and ease of adding custom fields is also not standard.

  • Ease of use, our developers were able to integrate with the TrueDialog API very quickly. Our users were able to use the system with no problems.

  • Cons

  • They are doing some upgrades to the UI which I think will be helpful but other than that nothing comes to mind.

  • Overall no issues, customer service has always been responsive and willing to help.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

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N/A

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux