It's a bummer some of the reporting needs to be set up through custom workflows.

Lots of people do this even if they intend to respond because people have lost control of their email.

It is very easy to use and customer support is great. I have tried many and fine Sakari to be the best.

Great Company with Excellent customer service.

I love that my potential customers can reach me 24/7 with questions. I am far more accessible to clients this way than my competitors.

Good software, sender ID good but would like a 'reply to' number.

I am using this software within Hubspot and I miss the fact I can't be alerted when a lead reply back, meaning I need to check each of my contact one by one if a response has been received.

It's amazing how many potential users will interact over text/SMS and engage-- making them more likely to buy.

It's integration with Hubspot made texting seamless. Support is super helpful if you have any problems.

Fair pricing compared to other options. Personal demo if required was useful and very friendly.

In this day and age with sales, texting is key, especially to doctors. This program made it super easy for me and saved me a lot of time.

Love that it's easy, has an app for continuing conversations and integrates pretty simply with the applications I need.

Sakari is easy to use, easy to interface with our clients, and their customer support and advice is very transparent and easy to work with. It has saved a lot of our personal time.

I loved the clear interface and the way it guided me through building campaigns.

I love the ability to incorporate Sakari into our Automation Workflows. This has allowed SMS templates to be used in our Sales process with a couple of clicks.

Sakari was easy to install and super easy to use. I love the ability to connect with my contractors in one communication or spread out individually.

That I cannot message people directly from deals. It adds a competitor to communicating that is frustrating.

I used to send them a few emails before having an answer and it was such a loss of time.

I'm enjoying using Sakari. I love that it connects with HubSpot and it makes it easy to keep all of our communications in one place.

Pricing is great with plans from basically free/pay-as you go, scaled to large distribution, the value is best in the field that I've found.

The features and the integrations provided by them have been amazing and extremely helpful in our day-to-day operations.

If one user clicks on the message and doesn’t respond, someone else on the team won’t know and can miss the message.

I never really looked forward into it so it might be a problem only via hubspot I'm not sure.

Thanks to sakari, I send them SMS and we figured out that we can have an answer so much quicker than before. Such a gain of time, exactly what we needed.

Overall my experience has been positive. Reliable and easy to use.

Great customer service, and I love the HubSpot integration.

Excellent experience so far. The staff is quick and friendly to any questions I have and have even offered to help me further expand our workflow integrations with Sakari if necessary.

I love being able to follow conversations easilly with my prospects. Very organized and very excited for more to come.

Its easy to use and organized, can add multiple users which helps.

Our sales, service, parts and finance teams are all actively using this software with great success. We are grateful for the support provided with the software.

Text Request makes it super easy to communicate with clients and give them more options to contact us with questions or send photos and documents easily.

We were quite disappointed to find out our services  were shut off due to an expired credit card. We had paid through for the month and we had no warning that we were going to lose services.

Easy to create templates and fast to send out messages. Love texting on my computer, instead of my phone - no spelling or grammatical errors.

Text Request gives us another quick, easy way to connect to our clients and gives them the ability to reach out to us any time of day. Their customer service is amazing.

One issue that I do have with text request is that once someone opts out you can no longer contact them even in the case where you've made contact and they want to receive messages from you.

It is simple to use and works fine. Has a lot of functionalities and meets all our needs.

No automated messages, or long holds. Its a breath of fresh air to work with a company with such outstanding customer service.

It is a great tool that we use EVERYDAY. It helps us build and maintain our relationships with our members.

Although, it was a little disappointing, it was not a deal breaker for us because of the way that we utilize the program.

Very good, especially the support. Customer support is courteous, helpful and quick.

I just tried to compose a NEW message to a current client on my phone and can't figure out how. I can respond to any message I already have but can't create a new message.

We have found another way to inform our members and we appreciate having this option.

Love it so far, just need the ability to group text.

It perfectly meets all our needs, saving time and money in our service.

We have had difficulty with attachments. There have been times where we have not been able to open them.

I like that we were able to implement this software with our current website. The software is intuitive and didn't take a ton of how to videos on how to use it on day 1.

Any issues have been quickly and easily dealt with and their staff is always incredibly friendly, making sure any issue is resolved and checking up to make sure it stays that way.

This has made our communication with our guests much more streamlined and efficient. We really like being able to schedule messages.

It is a great price for all the options you get.

We get a LOT of spam coming through TextRequest. I wish there was a spam blocker in the system.

Liked the fact it integrated with our CRM software.

My least favorite is the fact that you are unable to block a number. Everything else works very well with the software.

I also love that there is a google extension for Text Request so you do not even need to be on the website to receive your text messages.

All of the team members are very helpful and quick to answer questions. They also send along tips and tricks along the way to improve our experience and better our branding.

There are some great message customization features that can be useful if you would like, but are not required.

It can be confusing when it comes to importing large groups.

In addition, the customer service is outstanding. A simple text to the TextRequest team and they will have you taken care of.

It has been great for mid size company and large contact base.

The dashboard is very intuitive and easy to use. For the price, it's an excellent tool that customers have given very positive feedback on.

Or on the flipside of that, I wouldn't mind paying for each individual small text if I knew that was balanced out by only being charged for 1 text even if it was long.

We have guests coming to the door all day so it's important that we are able to have real time communication with them.

The ease of use and set up was great. It is very easy to understand and use.

We like the integration with Google Chrome and the mobile app.

Is easy to use, and great that all employees can see all conversations. The auto response feature is good for after hours.

This is our biggest problem and we are only staying with TR because we haven't found an alternative with similar features.

It's a great addition, especially considering how inexpensive it is.

If you don't set it up right, it may be more trouble than its worth.

I like the fact we can send canned messages. It's easy to know who you've text and what issues are resolved in the text.

Very impressed with the quality of the product, particularly for the price.

US Dollar

Sakari is a cloud-based solution designed to help businesses manage processes for sending and receiving text messages to increase sales opportunities. Key features include contact management, mass texting, scheduled messaging and automated responses. 


Teams using Sakari can send personalized text messages to streamline conversations with clients in real-time. Using custom templates, enterprises can share discounts and marketing offers with new and existing customers. Additionally, the solution provides a dedicated phone number to facilitate communication across stakeholders. 


Sakari's API interface enables integration with various third-party platforms including Hubspot, Aircall, Slack, Intercom, Salesforce and more. Mobile applications for Android and iOS devices are also offered, allowing users to remotely manage business activities.


Pricing is available on monthly subscriptions and support is extended via documentation, phone, email and other online measures.



LongDescription

Shortcodes

Mobile Alerts

Automated Responses

Mass Texting

Activity Tracking

SMS Messaging

Scheduled Messaging

Campaign Scheduling

2-Way Messaging

Template Management

Campaign Segmentation

Campaign Planning

Contact Management

Real Time Notifications

Message Personalization

Activity Dashboard

SMS Marketing

Reminders

Customizable Templates

Interaction Tracking

Customizable Branding

Reporting/Analytics

Contact Database

Campaign Analytics

Third Party Integrations

Live Chat

Campaign Management

Web browser (OS agnostic)

Pay & Go: $0.04 per message.
Starter - up to 500 messages: $16/month 
Growth - up to 1000 messages: $30/month 
Business - up to 3125 messages: $90/month 
Team - up to 6250 messages: $170/month 
Gold - up to 12500 messages: $330/month
For more than 12500 messages/month, contact Sakari for pricing.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Sakari

In Person

Live Online

Webinars

Documentation

Videos

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement at textrequest.com.

Commenting/Notes

Real-Time Analytics

Text-to-Win

Surveys & Feedback

Newsletter Management

Personalization

Access Controls/Permissions

Customer Segmentation

Real-Time Monitoring

Communication Management

Customizable Fields

Collaboration Tools

Batch Communications

Data Import/Export

Mobile Coupons

Mobile Access

Proactive Chat

Real-Time Data

Transcripts/Chat History

Mobile Keywords

Role-Based Permissions

Real-Time Notifications

Real-Time Updates

File Sharing

Alerts/Notifications

Employee Database

Reporting & Statistics

Real-Time Chat

Chat/Messaging

Real-time Consumer-facing Chat

Inbox Management

Multi-Language

Real-Time Reporting

Polls/Voting

Widgets

Monitoring

Feedback Management

Video Conferencing

Autoresponders

Customer History

Tagging

Third-Party Integrations

Canned Responses

Search/Filter

Multi-Channel Communication

Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly. www.textrequest.com/pricing or, Text/Call: 423 218 0111

Sakari vs Text Request

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons