SmartSurvey vs SoGoSurvey

SmartSurvey has 91 reviews and a rating of 4.65 / 5 vs SoGoSurvey which has 642 reviews and a rating of 4.69 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

SmartSurvey

SoGoSurvey

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.65 / 5 (91)

4.69 / 5 (642)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

October 14, 2020

December 28, 2020

Pros/Cons

Pros
Easy to use, simple to implement, straight to the point, reasonably priced.
Happy with the ease of use of this product, the underlying software is flexible and makes production of useful reports fairly easy.

Cons
There is not much not to like. The surveys are quick to set up and easy get results.
It doesn't seem possible to customise the formatting of text within a question (italic, bold, paragraphs etc.); this would be a useful tool.

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Pros
The flexibility and the support are awesome - you could not really do any better. They are especially good when it comes to students conducting research.
It is extremely user friendly. Wizard feature is quite helpful. I am using this online tool for over few years. Never had a problem accessing it.

Cons
This software is good overall. Only thing is that i found the navigation little not user friendly which can be improved.
The basic free option is a bit limited, for the rest, it seems an excellent tool for consultation.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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