Coherent Software

4.20 / 5 (5)

Our advisors have recommended this product 3 times in the last 30 days

About Coherent

Coherent is a facilities management solution for facilities groups of all sizes. Key features include work order management, asset management and maintenance management. 

Coherent gives managers access to a dashboard detailing key performance metrics for all sites. Users can also review the calendar of all work items grouped by day, week and month and filter work by site, technician, vendor, equipment type, status and department. Work requests can be submitted via a variety of channels and Coherant notifies the appropriate managers, who approve the work items and assign them to technicians. 

Coherent includes a search tool to help users find work items, and users can utilize several pre-built queries to track routine tasks. Custom filters ca...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

5 Reviews of Coherent

Average User Ratings

Overall

4.20 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(2)

2

4 stars

(2)

2

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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August 2017

Fatma from Ashley Stewart

Company Size: 501-1,000 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Great value

Ease of use and ease of set up. Very self explanatory and easy to implement. I have over 100 users and I've never once had to provide any direction as to how the work order entry functions.

Pros

One of the most valuable feature is that all of the data can be exported into a CSV so robust reporting can be created.

Cons

The limited reporting capability - I would like to see more analytics in the reporting, but for the value, it's still a fantastic product.

August 2017

Tracy from EGHA

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2017

Coherent is a great work order program for our agency

Pros

Easy use of software, reporting capabilities Can easily modify to meet our needs ED can log it to see what w/o were created, how long to repair, who did the work

Cons

Cant say anything. Should there be an issue or something we are trying to get out of the program, Jonathan is always helpful w/ the Coherent program. Only possible con; we cannot merge with our housing software programs to have a corresponding work order attached to a specific unit

September 2017

dorothy from Mt Airy Church of Philadelphia, Inc

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

September 2017

We use this only to schedule rooms for meetings.

printed schedule for security, maintenance and office staff

Pros

Because we only use this to schedule meeting rooms, we have found that it suits our purpose. Looking into eventually using to schedule van usage.

Cons

rooms, when added, are not in numerical or alpha order. must go down list. This takes up too much time.

February 2015

Darlene from The Central Bank of The Bahamas

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

February 2015

Coherent Work Order Requests

Coherent is a highly recommended, user-friendly and effective tool for any facilities maintenance group. It has tailored its Work Order Interface with specific features to meet the requirements of our organization's Maintenance Unit. The scheduling and management of all day-to-day activities are now better organized and all work requests are facilitated in a more efficient and timely manner.

March 2015

Michael from Alvin Ailey Dance Foundation

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2015

Coherent Is Great For My Facility

The Pros - coherent is always there for you with technical support. When you call , you get a tech to walk you through problems or if none are available , you get a call back usually within the hour.