We have used Concept Evolution for around 4 years and find it extremely flexible.

By using Concept our institute can manage maintenance activities, space and propriety management, help desk, store and material management

Full of features Expandable and customization Easy navigation and user friendly

Weak documentation and user help . Not suitable for small organization Need professional development for customization and reporting

It was good to use but slow at times

Good for helpdesk needs, easy to use, compaction the window. Mobile service good.

Slow, too Web based, opens too many windows, less characters for progress notes compared to planet FM.

Having used the system for over 15 years, I feel that I can say that I have a knowledge of the product. The basic off the shelf product does need to be planned and have a large amount of thought into its implementation (as should all CAFM/ CMMS). For the general helpdesk users, DBA, Performance Management, Maintenance planner, etc the software can be set up or modified to suit your needs. Be warned though a number of the functions will need to be developed with Workflows or purchased as modules. But this should not take away from a very good software platform, which can be scaled to suit the needs of the organizations. The dashboarding, database design and basic functionality are one of the products highlights.

Basic Functions. The ability to control users access and the hard work the FSI consultants can provide to the customer.

Plan and plan some more, a number of clients have failed to plan their operational proccesses or design and it has been a nightmare to revise the system to meet their requirements. The system also has a requirement to be managed by a controlling team or person, as it grows, and due to the share amount of bespoke or modification that can be carried out.