--- title: "PEAK Software Reviews, Demo & Pricing - 2026" description: "Review of PEAK Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/cafm/peak-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [HVAC Software](https://www.softwareadvice.com/field-service/hvac-comparison/) / PEAK Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cafm/peak-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cafm/peak-profile/alternatives/) # PEAK Review From $995/month 1 plan Wondering if PEAK is right for your organization? Our HVAC Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview PEAK 4.7 [(78)](https://www.softwareadvice.com/cafm/peak-profile/reviews/) Pricing Starting at $995.00 flat rate per month ### About PEAK PEAK, a superior building analytics SaaS platform by CIM, streamlines property portfolio management using data, smart automation, and machine learning. The platform elevates efficiency, sustainability, and tenant satisfaction by providing advanced monitoring, easy task delegation, real-time teamwork, a centralized workflow, and data-driven insights into property operations, team performance, and energy management. Revolutionize property management and operational processes with PEAK's all-encompassing solution. The main benefits of PEAK include: Enhanced efficiency: Streamline property operations, reduce downtime, and optimize resource utilization. Improved sustainability: Monitor and manage energy consumption, reducing environmental impact and emissions. Tenant comfort: Ensure optimal thermal comfort and indoor air quality for better tenant satisfaction. Advanced monitoring: Continuous 24/7 monitoring of building equipment to identify issues and anomalies. Data-driven insights: Make informed decisions based on comprehensive operational data and performance metrics. Simplified task assignment: Easily delegate tasks to team members, improving collaboration and issue resolution. Cen... tralized workflow: Manage property operations from a single platform, reducing time spent on meetings and emails. Transparent reporting: Access detailed reports to track progress, benchmark performance, and identify areas for improvement. Do you work for PEAK? [Manage this product listing](https://www.g2.com/products/peak-platform/claim_requests/new?auto=true) Wondering if PEAK is right for your organization? Our HVAC Software selection experts can help you in 15 minutes or less. ## PEAK User Interface ## Popular PEAK Alternatives Main Product PEAK 4.7 [(78)](https://www.softwareadvice.com/cafm/peak-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.54Value for money - 4.83Customer support - 4.49Functionality Pricing Starting at $995.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(502)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.45Value for money - 4.67Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/) 4.4 [(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.25Value for money - 4.53Customer support - 4.24Functionality Pricing Available upon request Get Price Alternative Product [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) 4.3 [(342)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/) Ratings Breakdown - 4.11Ease of use - 3.81Value for money - 4.00Customer support - 4.17Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1487)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/) 4.8 [(757)](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.69Value for money - 4.90Customer support - 4.65Functionality Pricing Available upon request Get Price ## PEAK Pricing and Plans Starting price: $995.00 per month Free Trial Free Version Basic $995.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## PEAK Features - Popular features found in HVAC Billing & Invoicing Calendar Management Customer Database Electronic Payments Inventory Management Location Tracking Maintenance Scheduling Mobile Access Service History Technician Management - More features of PEAK Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications Analytics API Asset Lifecycle Management Asset Tracking Audit Management Audit Trail Benchmarking Commercial Properties Cost Analysis Customizable Dashboard Customizable Reports Data Collection Data Import/Export Data Visualization Document Storage Email Alerts Emissions Monitoring Energy Monitoring Equipment Maintenance Equipment Management Equipment Tracking Facility Asset Management Fixed Asset Management For IoT Devices Framework Management Greenhouse Gas Tracking Historical Reporting Incident Management Inspection Management Job Management Job Tracking KPI Monitoring Load Management Machine Learning Maintenance Management Monitoring Multi-Channel Data Collection Multi-Location Multiple Data Sources Performance Metrics Predictive Maintenance Preventive Maintenance Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Routing Status Tracking Task Management Vendor Management Visual Analytics Workflow Management Work Order Management ## PEAK Integrations Slack Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review ## PEAK User Reviews ## PEAK customer ratings - Overall rating: 4.7/5 - Total reviews: 78 ### Rating distribution - 5 stars: 57 reviews (73%) - 4 stars: 20 reviews (26%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.5/5 - Customer support: 4.8/5 - Functionality: 4.5/5 --- ### PEAK Partnership - Overall rating: 5/5 - Reviewer: Daniel H. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Have had a phenomenal experience with the product and customer support team. We have had great success collaborating and working together to further grow both teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have had tremendous collaboration with and assistance from the CIM team in deployment of PEAK. There was an upfront learning curve for us, but this was alleviated with help from their team. We are now able to quickly get site equipment and data quickly online which is very important to our team. #### Cons There is still a hurdle for us in quickly deploying rules. This has gotten much better and is something our teams are working through. We had used other software in the past and some of the hurdles were self-created with how we "always used to do things." The CIM team has worked with us to make this process easier. #### Reasons for choosing PEAK Note: other softwares in addition to those listed were considered. We vetted numerous options and chose PEAK as a combination of cost effectiveness, the support team, and growth potential. The platform was also an added bonus. #### Reasons for switching to PEAK We switched from Key2Act's Connect software and internal use. Costs and growth potential were the biggest reasons for switching. #### Vendor response Hi Daniel, Thank you for the fantastic feedback, it means a lot to hear that your experience with PEAK and our team has been so positive. We truly value the collaborative partnership we've built with you and your team. It’s great to know that onboarding is becoming more streamlined, and we appreciate your openness around the learning curve and rule deployment. We're committed to making that process even smoother, and we’re glad to be on the journey with you. – The CIM Team Replied July 2025 --- ### CIM PEAK Platform - Overall rating: 5/5 - Reviewer: Perran C. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 5001-10000 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered The CIM team are a pleasure to work with and understand the specific requirements of our client sites. They have demonstrated patience and are extremely flexible when it comes to some of our client demands #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As a user I have found it very insightful and informative regarding otherwise unseen issues with the building plant systems. Overall, I am pleasantly surprised with how well the CIM Peak system can obtain information and alert us to various issues for the building and how it can also provide potential rectification methods to solve the problem. The portal and interface is very easy to use and easy understand the data #### Cons I have so far found no negative issues with the system. Everything is working well for me at the moment. #### Reasons for choosing PEAK Price point, ease of deployment, capability to diagnose and recommend actions #### Vendor response Hi Perran, Thank you for such a thoughtful and encouraging review. It’s fantastic to hear that PEAK has helped uncover and address hidden plant system issues, and that you’ve found the platform easy to navigate. We’re especially glad our team’s flexibility and understanding have made a difference across your client sites. We truly value the partnership and appreciate your kind words. Please feel free to reach out anytime—we’re always here to support you. – The CIM Team Replied July 2025 --- ### HVAC problem solving make easy - Overall rating: 4/5 - Reviewer: Juergen M. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Navigation is helpful , ability to cross trend a number of points simultaneously makes is fine . Very happy with the Support team as they are always helpful and very quick to response. #### Cons I am not using the platform to its full potential and would need more training/time .It is difficult to jump from one system into another one .This is not a disadvantage of Peak and more an issue of the user . #### Vendor response Hi Juergen, Thanks for your honest feedback, it’s great to hear the platform’s cross-trending tools and our support team have been helpful for you. We totally understand that switching systems takes time. We are here to assist however we can to make that transition easier. Just let us know what you need. – The CIM Team Replied July 2025 --- ### Temperature zone reporting - Overall rating: 5/5 - Reviewer: Suzana P. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A user-friendly system that can be utilized for data analysis. I use it to download temperature zone data for analysis and reporting. #### Cons Nil as any previous issues appear to have been resolved. The system sometimes would stall or note that no data was available. --- ### CIM Peak Platform - Essential for BAS Performance - Overall rating: 5/5 - Reviewer: Nikki H. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Having experienced the significant benefits of the PEAK platform in my current building, I am enthusiastic about the prospect of implementing it across other properties managed by my company in the region. The platform's performance has not only met but exceeded my expectations, making it a valuable asset for our property management operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am extremely pleased with the PEAK platform due to its user-friendly interface, comprehensive issue notification system with troubleshooting options, and robust data tracking capabilities for energy consumption and cost savings analysis. The platform's ability to provide clear visibility into the Building Automation System (BAS) is crucial for maintaining high-efficiency performance, a task that PEAK executes exceptionally well. The comprehensive training provided by PEAK has proven to be both invaluable and essential, ensuring our team can fully utilize the platform's capabilities to its utmost potential. #### Cons There's nothing I can say on this category. #### Vendor response Hi Nikki, Thank you so much for your generous feedback. We're truly grateful that the PEAK platform has been valuable for your team—from the user-friendly interface to the visibility into your BAS operations. It’s incredibly rewarding to know the training and tools we’ve built are making a real difference. We’re honored by your support and excited about the possibility of serving more of your properties. — CIM Team Replied July 2025 --- ### PEAK CIM Review - Overall rating: 5/5 - Reviewer: Samuel H. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Positive, very good interface. Would strongly recommend to anyone who is interested in good energy management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, good graphs and information displays. Makes our energy management reviews very easy to show customers where their savings are. #### Cons Sometimes difficult to login due to passwords changing. But apart from that, I have no real criticisms --- ### TC/2HS/Manc - Overall rating: 5/5 - Reviewer: Tony C. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered The system talks volumes, the man power required to get on top of the data could be the issue, pending on the nature and age of the building its monitoring. Never-the-less the information gathered saves time and allows for better planning when compiling the amounts / faults. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Multiple point interrogation on main plant and FCUs. Reduces fault diagnosis time. Alarm handling can be specific. #### Cons Unable to answer this as the more I have become familiar with the system the easier it has become to retrieve the information that i seek. --- ### Peak dashboard - first impressions - Overall rating: 5/5 - Reviewer: Paul W. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use web interface with simple navigation and information displayed clearly in a logical format. #### Cons No issues so far, As I am new to the platform I will review again once I have had more experience with the system. --- ### Merrifield CIM Review by Senish Sen - Overall rating: 5/5 - Reviewer: Senish S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Great experience and support from the team in setting up the account and guidance on how to use the portal. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The convenience of remote readings and data accessibility. The support from the CIM team in setting up the account and working with Centre contractors to ensure proper readings. #### Cons Reading variances that had to be looked into at the initial stages. Not all meters were set up for the remote readings as some originally installed meters installed in difficult to reach spaces and therefore were left out. #### Vendor response Hi Senish, Thank you for your feedback! We're glad the remote readings and portal access have been helpful, and we appreciate your kind words about our team’s support. We understand the initial challenges with reading variances and meter access and are continually working to improve in these areas. Thanks again for sharing your experience we’re always here if you need anything! The CIM Team Replied August 2025 --- ### A new wingman - Overall rating: 5/5 - Reviewer: John B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered New to it but certainly been an eye opener and the support through the installation process has been fantastic! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The level of detail now available to us and the real-time insights provided by very knowledgeable engineers! #### Cons some parts are hard to navigate but possibly just getting use to it. #### Vendor response Hi John, Thank you for your review and for the great feedback on your early experience with PEAK. We’re really pleased to hear the installation process has been smooth and that the insights from our engineers have made an impression. As with any new system, it can take a little time to get fully comfortable, but we’re here to support you every step of the way. Don’t hesitate to reach out if we can help make navigation even easier. – The CIM Team Replied July 2025 --- Showing 1 - 10 of 78 Reviews [See All Reviews](https://www.softwareadvice.com/cafm/peak-profile/reviews/) ## PEAK Popular Comparisons [FieldPulse vs PEAK](https://www.softwareadvice.com/field-service/fieldpulse-profile/vs/peak/)[BuildOps vs PEAK](https://www.softwareadvice.com/cmms/buildops-profile/vs/peak/)[ServiceTitan vs PEAK](https://www.softwareadvice.com/cafm/peak-profile/vs/servicetitan/)[Jobber vs PEAK](https://www.softwareadvice.com/field-service/jobber-profile/vs/peak/) [Compare All Alternatives](https://www.softwareadvice.com/cafm/peak-profile/alternatives/) ## Other Top Recommended HVAC Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2749) Recently recommended **550** times [Dataforma](https://www.softwareadvice.com/field-service/dataforma-profile/) **4.3** (105) Recently recommended **179** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.5** (74) Recently recommended **141** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (832) Recently recommended **140** times Stuck Between Options? 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