# PEAK Software Reviews, Demo & Pricing - 2026 > Review of PEAK Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/cafm/peak-profile --- [Home](https://www.softwareadvice.com/) / [HVAC Software](https://www.softwareadvice.com/field-service/hvac-comparison/) / PEAK Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cafm/peak-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cafm/peak-profile/alternatives/) # PEAK 2026: Benefits, Features & Pricing Wondering if PEAK is right for your organization? Our HVAC Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview PEAK 4.7 [(72)](https://www.softwareadvice.com/cafm/peak-profile/reviews/) Pricing Starting at $995.00 per month ### About PEAK PEAK, a superior building analytics SaaS platform by CIM, streamlines property portfolio management using data, smart automation, and machine learning. The platform elevates efficiency, sustainability, and tenant satisfaction by providing advanced monitoring, easy task delegation, real-time teamwork, a centralized workflow, and data-driven insights into property operations, team performance, and energy management. Revolutionize property management and operational processes with PEAK's all-encompassing solution. The main benefits of PEAK include: Enhanced efficiency: Streamline property operations, reduce downtime, and optimize resource utilization. Improved sustainability: Monitor and manage energy consumption, reducing environmental impact and emissions. Tenant comfort: Ensure optimal thermal comfort and indoor air quality for better tenant satisfaction. Advanced monitoring: Continuous 24/7 monitoring of building equipment to identify issues and anomalies. Data-driven insights: Make informed decisions based on comprehensive operational data and performance metrics. Simplified task assignment: Easily delegate tasks to team members, improving collaboration and issue resolution. Cen... tralized workflow: Manage property operations from a single platform, reducing time spent on meetings and emails. Transparent reporting: Access detailed reports to track progress, benchmark performance, and identify areas for improvement. Wondering if PEAK is right for your organization? Our HVAC Software selection experts can help you in 15 minutes or less. ## PEAK User Interface ## Popular PEAK Alternatives Main Product PEAK 4.7 [(72)](https://www.softwareadvice.com/cafm/peak-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.56Value for money - 4.84Customer support - 4.47Functionality Pricing Starting at $995.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(452)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.68Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/) 4.4 [(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.25Value for money - 4.53Customer support - 4.24Functionality Pricing Available upon request Get Price Alternative Product [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) 4.4 [(333)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 3.84Value for money - 4.03Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/) 4.8 [(754)](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.69Value for money - 4.90Customer support - 4.64Functionality Pricing Available upon request Get Price ## PEAK Pricing and Plans Starting price: $995.00 per month Free Trial Free Version Basic $995.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## PEAK Features - Popular features found in HVAC Billing & Invoicing Calendar Management Customer Database Electronic Payments Inventory Management Location Tracking Maintenance Scheduling Mobile Access Service History Technician Management - More features of PEAK Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications Analytics API Asset Lifecycle Management Asset Tracking Audit Management Audit Trail Benchmarking Commercial Properties Cost Analysis Customizable Dashboard Customizable Reports Data Collection Data Import/Export Data Visualization Document Storage Email Alerts Emissions Monitoring Energy Monitoring Equipment Maintenance Equipment Management Equipment Tracking Facility Asset Management Fixed Asset Management For IoT Devices Framework Management Greenhouse Gas Tracking Historical Reporting Incident Management Inspection Management Job Management Job Tracking KPI Monitoring Load Management Machine Learning Maintenance Management Monitoring Multi-Channel Data Collection Multi-Location Multiple Data Sources Performance Metrics Predictive Maintenance Preventive Maintenance Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Routing Status Tracking Task Management Vendor Management Visual Analytics Workflow Management Work Order Management ## PEAK Integrations Slack Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review ## PEAK User Reviews Overall Rating 4.7 Ratings Breakdown 5 72% 4 26% 3 1% 2 0% 1 0% Secondary Ratings Ease of Use 4.3 Value for money 4.6 Customer support 4.8 Functionality 4.5 NH Nikki H. Verified reviewer Commercial Real Estate 10000+ employees Used weekly for less than 2 years Review source Reviewed March 2025 CIM Peak Platform - Essential for BAS Performance 5 Having experienced the significant benefits of the PEAK platform in my current building, I am enthusiastic about the prospect of implementing it across other properties managed by my company in the region. The platform's performance has not only met but exceeded my expectations, making it a valuable asset for our property management operations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I am extremely pleased with the PEAK platform due to its user-friendly interface, comprehensive issue notification system with troubleshooting options, and robust data tracking capabilities for energy consumption and cost savings analysis. The platform's ability to provide clear visibility into the Building Automation System (BAS) is crucial for maintaining high-efficiency performance, a task that PEAK executes exceptionally well. The comprehensive training provided by PEAK has proven to be both invaluable and essential, ensuring our team can fully utilize the platform's capabilities to its utmost potential. Cons: There's nothing I can say on this category. Vendor Response Hi Nikki, Thank you so much for your generous feedback. We're truly grateful that the PEAK platform has been valuable for your team—from the user-friendly interface to the visibility into your BAS operations. It’s incredibly rewarding to know the training and tools we’ve built are making a real difference. We’re honored by your support and excited about the possibility of serving more of your properties. — CIM Team Replied July 2025 Read More AD Anthony D. Verified reviewer Commercial Real Estate 51-200 employees Used weekly for less than 12 months Review source Reviewed December 2024 Facilities Manager 4 The CIM team are very approachable and display a high level of knowledge that they share readily. The CIM platform is a welcomed tool for use Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Ease of use in the platform, information provided is clear and concise when reviewing raised concern. Cons: The monthly report was still a work in progress, it did quite have all the information that I was after. I am able to have separate data report provided when require. Vendor Response Hi Anthony, Thank you for your positive review and for highlighting the knowledge and approachability of our team. We're really pleased that you're finding the platform clear and easy to use when managing concerns. We also appreciate your feedback on the monthly reports it’s valuable insight that helps us improve. Please don’t hesitate to keep sharing your needs so we can continue to tailor our support and reporting to suit your operations. – The CIM Team Replied July 2025 Read More JM Juergen M. Verified reviewer Mechanical or Industrial Engineering 51-200 employees Used weekly for less than 6 months Review source Reviewed April 2023 HVAC problem solving make easy 4 Ratings Breakdown 3 Ease of use 5 Customer support 3 Functionality Pros: Navigation is helpful , ability to cross trend a number of points simultaneously makes is fine . Very happy with the Support team as they are always helpful and very quick to response. Cons: I am not using the platform to its full potential and would need more training/time .It is difficult to jump from one system into another one .This is not a disadvantage of Peak and more an issue of the user . Vendor Response Hi Juergen, Thanks for your honest feedback, it’s great to hear the platform’s cross-trending tools and our support team have been helpful for you. We totally understand that switching systems takes time. We are here to assist however we can to make that transition easier. Just let us know what you need. – The CIM Team Replied July 2025 Read More SS Senish S. Verified reviewer Real Estate 501-1000 employees Used monthly for less than 6 months Review source Reviewed July 2025 Merrifield CIM Review by Senish Sen 5 Great experience and support from the team in setting up the account and guidance on how to use the portal. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The convenience of remote readings and data accessibility. The support from the CIM team in setting up the account and working with Centre contractors to ensure proper readings. Cons: Reading variances that had to be looked into at the initial stages. Not all meters were set up for the remote readings as some originally installed meters installed in difficult to reach spaces and therefore were left out. Vendor Response Hi Senish, Thank you for your feedback! We're glad the remote readings and portal access have been helpful, and we appreciate your kind words about our team’s support. We understand the initial challenges with reading variances and meter access and are continually working to improve in these areas. Thanks again for sharing your experience we’re always here if you need anything! The CIM Team Replied August 2025 Read More JB John B. Verified reviewer Real Estate 501-1000 employees Used weekly for less than 6 months Review source Reviewed January 2025 A new wingman 5 New to it but certainly been an eye opener and the support through the installation process has been fantastic! Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The level of detail now available to us and the real-time insights provided by very knowledgeable engineers! Cons: some parts are hard to navigate but possibly just getting use to it. Vendor Response Hi John, Thank you for your review and for the great feedback on your early experience with PEAK. We’re really pleased to hear the installation process has been smooth and that the insights from our engineers have made an impression. As with any new system, it can take a little time to get fully comfortable, but we’re here to support you every step of the way. Don’t hesitate to reach out if we can help make navigation even easier. – The CIM Team Replied July 2025 Read More JM Jarrod M. Verified reviewer Construction 51-200 employees Used daily for less than 6 months Review source Reviewed September 2024 39 Murray Street 5 Been Great. Thanks again to \[sensitive content hidden\] for the initial training session Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of the program and the chat feature between trades and managers, The training session with \[sensitive content hidden\] was excellent. Cons: Have not had any issues as yet, Nothing comes to mind. Vendor Response Hi Jarrod, Thanks so much for your feedback, it’s great to hear your experience has been a positive one so far. We’re especially pleased that the training session helped set the foundation, and that features like the chat tool are proving useful for your day-to-day work. We’ll pass your appreciation on to the team. If anything ever comes up, we’re just a message away. – The CIM Team Replied July 2025 Read More JF Jose F. Verified reviewer Food & Beverages 10000+ employees Used weekly for less than 12 months Review source Reviewed September 2024 BMS Review Feedback 5 For the moment our experience is being very positive, we identify the tasks associated to alarms are efficiently being actioned and the feedback we are getting from different facility users is also being very positive. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our existing BMS lacks of a rational alarm management system during the years, now PEAK system is helping us organizing and scheduling the tasks with the utilities maintenance team efficiently. Cons: Alarm rationalization is hidden in the background of the PEAK application, and I'd like learning more about it. Vendor Response Hi Jose, Thank you so much for your thoughtful review and for sharing your positive experience with PEAK. We're really glad to hear that it's helping improve your BMS workflows, especially given your role in such a large-scale environment. We also appreciate your comment on alarm rationalization visibility, feedback like yours directly helps us prioritize refinements. Please don’t hesitate to reach out if we can assist further. – The CIM Team Replied July 2025 Read More HM Harry M. Verified reviewer Facilities Services 10000+ employees Used daily for less than 12 months Review source Reviewed September 2024 Peak Survey ATO Box Hill 5 Has been very good and great feedback from CIM staff with scheduled monthly meetings. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The Alert activations are a great tool for actioning defects with incumbent contractors. Cons: Excessive emails for actioning that may not be related to defects and consumption. Vendor Response Hi Harry, Thank you for your kind words and for highlighting the value you’re getting from PEAK's alert activations. It’s great to hear that the platform is adding real operational benefit for your team. We also hear you on the email volume and are actively looking at ways to fine-tune alert management. We truly value your partnership! – The CIM Team Replied July 2025 Read More AC Alan C. Verified reviewer Facilities Services 10000+ employees Used monthly for more than 2 years Review source Reviewed April 2024 PEAK implementation in Pharma Commercial sites 5 Issue was with client IT support which made it a long process. reality is that if that element was better supported implementation of the CIM PEAK platform would have a been quick and smooth and the 30 days to install and get up and running would have been achieved Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Low cost high return. easy to price and exceptional support from the CIM team. PEAK is versatile for individual site requirements. Quick implementation as only takes approx 30 days to install then start to use the system. Cons: No cons as yet , issues were because of the client IT support which CIM supported above and beyond their scope to get the solution implemented Vendor Response Hi Alan, Thanks for the great feedback! We're glad PEAK has met your site’s needs and that setup was quick and straightforward. Let us know if there's anything else we can support you with. – The CIM Team Replied July 2025 Read More AL Aidan L. Verified reviewer Facilities Services 2-10 employees Used daily for less than 6 months Reviewed March 2022 A fantastic tool to improve efficiency and reduce costs. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Integration was incredibly simple. The support staff are always available and very knowledgeable. Being able to cross check the BMS using external software is great. It shows us the issues we have that the BMS doesn't see. Cons: The only downside I have seen so far, is that I didn't realise the BMS needed to be Bacnet compatible. Reasons for choosing PEAK Market presence and the fact that I don't have to rely on a BMS to tell me there's an issue. Vendor Response Hi Aidan, Thanks for the glowing review! We're glad to hear PEAK’s integration was smooth and that it’s helping uncover issues beyond the BMS. Great to know our support team has been helpful too. Appreciate the note on Bacnet compatibility, it’s a valuable reminder for new users. The CIM Team Replied July 2025 Read More Showing 1 - 10 of 72 Reviews [See All Reviews](https://www.softwareadvice.com/cafm/peak-profile/reviews/) ## PEAK Popular Comparisons [FieldPulse vs PEAK](https://www.softwareadvice.com/field-service/fieldpulse-profile/vs/peak/)[BuildOps vs PEAK](https://www.softwareadvice.com/cmms/buildops-profile/vs/peak/)[ServiceTitan vs PEAK](https://www.softwareadvice.com/cafm/peak-profile/vs/servicetitan/)[Jobber vs PEAK](https://www.softwareadvice.com/field-service/jobber-profile/vs/peak/)[Limble vs PEAK](https://www.softwareadvice.com/cmms/limblecmms-profile/vs/peak/) [Compare All Alternatives](https://www.softwareadvice.com/cafm/peak-profile/alternatives/) ## Other Top Recommended HVAC Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **569** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1457) Recently recommended **184** times [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** (452) Recently recommended **141** times [Knowify](https://www.softwareadvice.com/construction/knowify-profile/) **4.5** (109) Recently recommended **139** times Stuck Between Options? 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