Smartway2 Software

Smartway2 Software

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About Smartway2

SmartWay2 is a cloud-based facility management solution, which assists businesses with meeting room scheduling and workspace utilization. Key features include collaboration, automatic notifications, reservation management, data export and calendar management. The SmartWay2 platform enables users to book meeting rooms, order catering and AV equipment, set capacity or time limits for events and send notifications to attendees. It allows administrators to search for rooms by location, capacity, equipment, room layout and more. Additionally, managers can create approval workflows for spaces, reserve rooms for senior executives, define services available per room and provide role-based access to stakeholders such as the head of facilities, catering managers and more. ...

Smartway2 Pricing

Smartway2 is delivered on a fully supported SaaS annual subscription, starting from $300 p.a. // $25 per mth for a Room and $60 p.a. // $5 per mth for a Desk.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

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Smartway2 dashboard

Smartway2 User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4.5

Showing 5 reviews

Anonymous

Company size: 201-500 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2018

Imrpoved Room Utilization

Smartway2 has reduced our no show rate by over 70% do to email reminders and signage outside of each meeting room which requires employees to check in via their security badge. We have received great value from this solution since we installed in 10 months again.

Pros

Outlook integration is very easy to use - IT team were very happy! Implementation was great. We were up and running in days. Digitial signage helps us reduce our meeting no shows and increase conf room utilization. Able to book rooms and desks with one mobile app.

Cons

Would like to see them provide desk signage to track utilization and check in for mobiel workers. They say its coming soon.

Response from Hubstar

Thanks so much for the review, these are fantastic results! Could you drop us a quick message at info@smartway2.com so we can get in touch regarding the features you mentioned,? Some are already available.

Replied March 2022

Clare

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

January 2021

Brilliant solution for managing office space post Covid 19

We've been able to be proactive and intentional about making our office space work for staff who are not able to work from home due to space or other issues. The mobile app has the same experience as the desktop app, so our team have been able to identify a safe space to work in, book it out, and understand the rules of the building. We've also been able to use SW2 for our own 'track and trace' efforts to support the safety of anyone coming into our building.

Pros

What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building safely.

Cons

It needs a bit of a look and feel update as it looks a little bit dated, but we're told this is on the way.

Emily

Company size: 501-1,000 employees

Industry: Government Administration

Time used: Less than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

March 2022

Desk booking to support new ways of working

Smartway2 has good reporting features which helps us view the usage of our office spaces which will help shape the future of our offices,

Pros

That we could prepopulate a set of check points before employees could book a desk - This feature was valuable to support employees returning during the pandemic.

Cons

A feature that would be good to incorporate is if you could be taken straight to the floor you regularly book desks on as a default instead of having to select each time.

Michael

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Smartway2 review

Support response and attention to detail is exceptional. Highly recommend as very good value for the investment.

Pros

Staff ease of use and integration to Microsoft Outlook. Support is excellent.

Cons

The desk map feature was very good, however in hindsight we could have supplied Smartway2 with a more detailed desk layout to locate desks quicker. More our issue than Smartway's.

Lisa

Company size: 501-1,000 employees

Industry: Government Administration

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2022

Great support to get the system up and running

We received very good support from [SENSITIVE CONTENT], [SENSITIVE CONTENT] and [SENSITIVE CONTENT] to get the system up and running at short notice.

Pros

It is easy to administer and fairly easy to use although the end users do need some training on how to use it.

Cons

The SW2 add-in in Outlook loses its connection often and you have to set it up again. It stops syncing so has caused some issues.