SPM Assets

RATING:

4.25

(4)

About SPM Assets

SPM Assets is a cloud-based asset lifecycle management solution, which helps businesses across real estate, education, healthcare, and government sectors manage property portfolios and plan and forecast projects. It enables users to record, assess, analyze, and manage physical assets. SPM Assets lets inspectors detect acts of non-compliance or service gaps, create policies and standards and conduct regular assessments. Supervisors can visually check the properties and generate condition reports to forecast expenditures. Users can perform mobile inspections and onsite audits, grade conditions, track asset performance and identify any defects. The solution allows managers to create a schedule of tasks using the maintenance planner, design a work program, and generate gr...
SPM Assets asset details
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SPM Assets Reviews

Overall Rating

4.25

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

5

Functionality

4

Showing 4 reviews

Jayde

Company size: 51-200 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

April 2022

Great Life Cycle Costing Program

The team at SPM are fantastic

Pros

The ease of use to produce quality and meaningful Life Cycle Costing

Cons

There is nothing that I dislike about the software

Reasons for choosing SPM Assets

I used the software at a previous organisation

Response from SPM Assets

Hi Jayde, Thank you so much for your review. We're stoked to learn that you found value in our Life Cycle Costing Program and the overall software! Kind regards, SPM Assets Team

Replied April 2022

Rob

Company size: 201-500 employees

Industry: Civic & Social Organization

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

April 2022

Fit for purpose, easy to deploy

Great product, supported by awesome people.

Pros

The UX is exceptional, most do not require the user guide other than for advanced functions. This speaks volumes for the product.

Cons

Another tier in the data architecture may be useful, also some addition UDF's in the component and property layers would be a nice addition.

Reasons for choosing SPM Assets

Easy to deploy - awesome UX

Response from SPM Assets

Hi Rob, Thank you so much for the brilliant review! Delighted to learn that you found our solution easy to use and it fitted your need. We'll share your feedback with our product team. Kind regards, SPM Assets Team

Replied April 2022

Renee

Company size: 1,001-5,000 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

April 2018

SPM were great to work with, knew their stuff & very accommodating about customisation.

More timely and reliable reporting on our estate; improved trust in the data by the senior executive; ability to perform predictive modelling; "one-stop shop" for asset data

Pros

It takes a logical, hierarchical approach to proactive and strategic management of assets without making it too complicated for the average user. It provides all of the necessary predictive reporting without over-complicating it to an extent where we are unable to produce our own reporting. We have been able to customise enough to suit our unique circumstances without needing major adjustments to the standard system and the SPM team were only too happy to assist with these changes.

Cons

As with any software, data integrity is the key and we have found that it really is a full-time job to ensure that our data is as "clean" as possible to enable our reporting to be meaningful and accurate. We hadn't anticipated the level of resource required, but I expect that this would have been the case with any SAM software and potentially would have been a bigger issue with some packages.

Response from SPM Assets

Hi Renee, Thank you very much for the starred review and for being an SPM Assets Customer. Kind regards, SPM Assets Team

Replied April 2022

Tracy

Company size: 51-200 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

April 2022

Good product great staff

Great team of people

Pros

Asset inventory system is great and as a base asset management planning tool

Cons

Reporting in SPM needs to be better and have the ability to self customize

Response from SPM Assets

Hi Tracy, Thank you so much for the review. We're glad to know that you're happy with our product and our people. We'll share your concerns with reporting and customization with our product team. Kind regards, SPM Assets Team

Replied April 2022