TurboTenant

RATING:

4.5

(64)

About TurboTenant

Turbo Tenant is a cloud-based property management solution that offers tenant tracking and building maintenance capabilities. It automatically sends vacancy listings out to multiple sites, Rent Jungle and Apartment List. It also fills out Craigslist listing forms for users. Users have access to a tenant database, a rent calculator and rental form templates. Tenants can apply for housing online in Turbo Tenant. The applications can be filled from mobile devices and the system emails users as applications come in. Users can order credit reports and criminal background checks on potential tenants. Turbo Tenant lets users upload property details and photos of their properties, which potential tenants can view online. Tenants can also contact landlords, share listi...

TurboTenant Pricing

TurboTenant is free to use, with many features being accessible to all users. Paid plans start at $99 a year.

Starting price: 

$45.00 per month

Free trial: 

Available

Free version: 

Available

Manage properties
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TurboTenant Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for TurboTenant

1 - 5 of 64 Reviews

Anonymous

2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

I love TurboTenant!

I have loved having a software that helps me with my rental properties!

PROS

Keeping up with rent payments. Also my tenants love it because they pay online... no need to run to the post office box as much.

CONS

The amount of time it takes for my tenants rent to be deposited.

Reason for choosing TurboTenant

I like the layout of TurboTenant so much better.

Vendor Response

Hi there! Thank you for the review! We're happy to hear that TurboTenant has helped you keep up with rent payments, which we know can be tricky. Please let us know if you need anything else from us. Best, The TurboTenant Team

Replied February 2022

James

Real Estate, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Great all in one software

All in one platform for advertising and managing your properties. Works great with great customer service.

PROS

Great tracking of invoices and easy rent collection with the ability to maintain property easily and effectively.

CONS

Software does not support automatic withdrawal for tenant rents.

Reason for choosing TurboTenant

Recommend by a landlord. Looking for a better all around software.

Reasons for switching to TurboTenant

Recommend by a landlord. Looking for a better all around software.

Vendor Response

Hi James, Thank you so much for the review! We're happy to hear that TurboTenant has helped you with tracking invoices, rent collection, and maintaining your property easily. Please let us know if there's anything else we can assist you with. Best, The TurboTenant Team

Replied February 2022

Cynthia

Ranching, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2024

TURBOTENANT MAKE IT POSSIBLE TO MANAGE MY PROPERTIES.

I am elated I found TurboTenant. I understand I could not successfully manage my rental property with the expert guidance and support without TT. Commercial property management companies in my area have a very poor rating amongest tenents and particularly landlords.

PROS

The rental process from A to Z. Step by step Teton advertising to a signed lease with the best tenant possible. Also, it’s huge for me to have the ability to talk to a specialist on the phone. Also, the Webinars and other resources available anytime. Best customer service I have experienced in years of having my business!

CONS

Have had some problems navigating the website. I will say I’m not the most computer/tech savvy with today’s computers! I have gotten more adept with practice.

Jason

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed July 2023

Secret review may be disastrous to you!

Poor. Very poor.I had heard they were worth a try, mistake.I had lots of promises from them as I was evaluating services - so I created an account and blasted through all of the properties and setup and was trying to lease a property... BOOM. It all fell apart after that.... no explanation.

PROS

The interface is nice compared to other services that were considered. Pricing, site speed, and features were leading factors that led us to subscribing to their service.

CONS

Support is hit/miss. Might get a quick response or wait days. No phone support.Unusual to have a secret review process that will reject tenants application for signing a lease. No explanation, it's private tenant information so they can't tell the landlord. Then they also have a secret review for landlords that just might get you banned - After you've set up homes, leases, entered bank and payment information - why so deep into the process? Who knows.... and remember the private and personal tenant information they can't share? Well, they can't share your private and personal reason for closing your account. Support isn't able to confirm why it happens - what are the secret personal reasons? All of the possible criteria are non-issues.

Reason for choosing TurboTenant

I chose turbotenant primarily because of my initial communication with them and what it was supposed to offer. Lesson learned! Because of this I lost two good applicants - met all criteria, but in this market you gotta be right on or they go to the next one in line.

Reasons for switching to TurboTenant

Moving from a PM to self managed. Because of this I moved to Avail... what a dream compared to turbotenant!

George

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Go to site for all my real estate needs

PROS

It’s easy to use , I love the accounting features and how it generates leases with electronic signatures makes things easy !

CONS

I don’t have anything negative to say about it