About WatchWire

Watchwire is a cloud-based energy management solution designed to help the real estate industry manage utility consumption, budgeting, sustainability and more. It comes with customizable dashboards, which allows assets managers to monitor individual key performance indicators (KPIs) and create custom dashboard views for specific users.

Watchwire provides a utility budgeting module for businesses to assess budgets based on several metrics including forecasts, proprietary consumption, delivery tariff rates or supply market projections and allocate capital as per requirements. Users can create custom benchmarks to draw comparisons for demand, consumption and costs across buildings and regions. Additionally, it lets asset managers automatically co...


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Supported Operating System(s):

Web browser (OS agnostic)

11 Reviews of WatchWire

Average User Ratings

Overall

4.89 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 11 of 11 results

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March 2021

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Review of WatchWire

The best part of working with WatchWire is working with the EnergyWatch team. I championed WatchWire within my company and the EnergyWatch team always provided me with the right data at the right time to help me sell WatchWire internally.

Pros

The comprehensiveness of the software is what impresses me the most. I led the team that helped choose WatchWire and now we are rolling it out to several parts of our organization and even to some of our direct customers and suppliers. Another great part of the platform is the 'tentacle' it has into various sustainability databases, accounting systems, and metering devices.

Cons

My company is in the electrical system manufacturing business, so power quality data is important to us. I'd like to see the WatchWire platform evolve with more power-related data sets, such as current, voltage, etc.

Reasons for Choosing WatchWire

We chose WatchWire because of: (i) superior industry knowledge and insight, (ii) ease of use, (iii) comprehensiveness and ability to serve many constituents within our organization, (iv) very impressive feature set in a short period of time, (v) high-level of comfort with the engineering team and its ability to add features quickly.

Reasons for Switching to WatchWire

The first time I saw the WatchWire solution, I went back to my leadership and said 'we have to have this.' WatchWire is so superior to our internal development efforts that switching was an easy -- and way more affordable -- decision.

March 2021

Cobb from Accenture

Company Size: 10,000+ employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Watchwire Rocks

Watchwire rocks!

Pros

Watchwire is an outstanding all-around energy management software. The tool is extremely intuitive to use and well organized, but doesn't skimp on advanced functionality in any way including data APIs, efficiency/renewable project M&V, budgeting, and bill simulation.

Cons

I don't have any complaints about EnergyWatch!

Reasons for Choosing WatchWire

In addition to its intuitive nature and advanced feature, we like Watchwire's integration with Urjanet to ease data collection into the platform.

August 2018

Patrick from Redaptive

Company Size: 51-200 employees

Industry: Renewables & Environment

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2018

Casual User

Pros

Benchmarking tools, M&V portal for analyzing savings

Cons

Difficult to navigate different utility sites, splice data for multiple sites

February 2021

Bernard from Hilti, Inc.

Company Size: 1,001-5,000 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great service which added instant transparency and value to our organization.

Fantastic experience. The team not only helps with our needs but offers consulting on areas outside of their scope. Without this service an additional head count would be required to manage the program. And we would have to obtain a separate software.

Pros

Watchwire provides invoice collection, invoice management, strategy consulting and analytic provider of utilities data for services throughout the USA and Canada. Implementation was managed by the Energy Watch team. It was turn key and exceptional. Online portal is excellent. It has increased our teams credibility with internal business partners.

Cons

The software has met all of our needs.

Reasons for Choosing WatchWire

Price and functionality.

Reasons for Switching to WatchWire

Previous product did not provide strategic value and was not able to provide payment status reporting on a consistent level.

February 2021

Philip from Keolis Commuter Services

Company Size: 1,001-5,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

WatchWire by EnergyWatch

We had a very positive experience working with the Energy Watch team during the implementation phase. The team is still very engaged and available to help us with questions and training.

Pros

The WatchWire platform has reduced our data entry in both our AP system and the spreadsheets we previously used to track energy consumption and rates. A scheduled file transfer to our ERP facilitates our payment processing. The reporting capabilities are robust and give us more timely and useful information.

Cons

Integration was smooth. To date, the product is meeting our expectations.

Reasons for Choosing WatchWire

We chose WatchWire after meeting the EnergyWatch team. Their presentation convinced us that the product would meet our needs. Pricing was also better.

April 2021

Kelsey from CommonWealth Partners

Company Size: 11-50 employees

Industry: Commercial Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2021

Very satisfied with WatchWire!

The customer service with WatchWire has been stellar. The team has been very helpful with personalized requests and items specific to our portfolio. The Energy Watch staff has even met with our external data verifiers and helped with additional requests and they’ve gone above and beyond.

Pros

This software is easy to use, the added functionality of the different kinds of on-demand reporting is helpful. The financial data that WatchWire gathers is helpful to understand more about property operations and areas of improvement. The user friendly aspects that I like are being able to make manual changes in the platform and approving any invoices that didn’t pass audits. It’s very helpful to be able to sync to ENERGY STAR Portfolio Manager on demand.

Cons

I wish there were more options for calendarization on the many reports. It would also be helpful to have a normalization option based on the building occupants once they’ve been entered into WatchWire as a KPI.

March 2021

Digby from Aggressive Energy

Company Size: 51-200 employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Without this tool you are in the dark when it comes to your energy.

Pros

Customizable to our size and needs. Platform performs as advertised. Saved us time and money!

Cons

As of now we are happy with the platform, however, I will circle back if something comes up that I think would be relevant.

July 2017

Michele from Fisher Brothers

Company Size: 201-500 employees

Industry: Commercial Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

The system is extremely user friendly and provides valuable information at your finger tips

Financial and Management tool for all Utilities within the portfolio

Pros

The detailed and historic information available for all Utilities for the entire portfolio, the ease of navigating the database and reporting capabilities are invaluable.

April 2021

Mattan from Pompeian Olive OIl

Company Size: 201-500 employees

Industry: Food Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Changed the way we see data

Pros

Helped us to improve our data overview. Saved us $60,000 in the first year. we love the team behind the system

Cons

The minor part was integrating the system with other systems, but it's just at the start; after it, it is easier.

July 2017

Gregory from RXR Realty

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

July 2017

My experience with the software has been good; it's fairly user friendly.

Pros

Offers a variety of ways to sort and review pertinent data and the data base is fairly extensive and goes back several years. Reports are easy to read and the data is accurate.

Cons

I sometimes forget where to go or what to do to prepare certain reports. Maybe it's me or maybe there are multiple steps that aren't so obvious.

August 2018

Tony from AbbVie

Company Size: 10,000+ employees

Industry: Biotechnology

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Greatest Customer Service

Best customer service I’ve ever received

Pros

Software is simple, informative and intuitive. The customer service with it is also very impressive.

Cons

Not great on a cellphone, but otherwise literally zero complaints