Wisp Software

5.00 / 5 (2)

About Wisp


Wisp by Gensler is a cloud-based facilities management solution designed for office workspaces. Key features include reporting, a drag-and-drop interface, lease tracking, resource tracking, stack plans and floor plans.  

Users can configure stack diagrams to display headcount, space functions, business units and square footage. Users can create scenario stacks by moving, splitting, removing or adding to the pre-existing stacks. These scenarios can be selected to create seating charts using a group placement feature.

Wisp offers floor plans labeled with room numbers, occupant names, space functions, organizational units and more. The solution lets users link occupant directories with seat assignment data so that employees can locate people throughout the building. Further, users can collect data about names, seats and room configurations to analyze space usage and identify patterns.

Wisp provides a mobile application for iOS users. Support is provided via email, phone and online documents.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

2 Reviews of Wisp

Overall rating

5.00 / 5 stars

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January 2019

Frank from Marriott International

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

WISP's Overall Performance for my Job Function

WISP has revolutionized the way our company internally charges our departments rent for their space usage. Making rent allocation changes is so easy now and the export and reporting features are in real time as well. WISP's space accountability and seat assignment allows us to track underutilized space more efficiently and gives us the ability to know who is located where, and if we have vacancies that can be filled.

Pros

The ability to make assignment and accountability changes in real time is the most efficient feature to me. The functionality and reporting features have such an expanded capability. With this product we have cut down a tremendous amount of labor hours doing manual change requests and alterations to the primitive accountability process we had previously. With this product you can determine if you are utilizing your space to its maximum efficiency and see where and how you can improve.

Cons

The inability for the user/operator to add/move or reconfigure standard furniture while in the furniture layer as opposed to sending the request to support.

March 2019

Phillip from COTY

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Just right

WISP has been excellent! Great technical and customer support an intuitive suite of built in reports and the ability to request customization. You can "right size" the module subscription to fit your need. The system is not bloated, it simply does what it promises to do and in my experience sometimes more than you expected. It is reassuring to know that I can answer various space and head count related questions usually in under 5 minutes.

Pros

The system is straight forward, easy to understand not overly complicated get the results you're looking for.

Cons

The only caveat it's difficult on mobile devices but it is being addressed.