Just right

WISP has been excellent! Great technical and customer support an intuitive suite of built in reports and the ability to request customization. You can "right size" the module subscription to fit your need. The system is not bloated, it simply does what it promises to do and in my experience sometimes more than you expected. It is reassuring to know that I can answer various space and head count related questions usually in under 5 minutes.

Pros

The system is straight forward, easy to understand not overly complicated get the results you're looking for.

Cons

The only caveat it's difficult on mobile devices but it is being addressed.

Excellent User Friendly Program !!

This has been a wonderful experience since day one! Each contact is so helpful and responds very quickly. [SENSITIVE CONTENT HIDDEN] is our main contact and has helped us work out so many issues over the years and has worked closely with us to create the best possible way for Wisp to work for us, and have our information updated automatically when possible. Wonderful customer service! When I have questions they are quickly answered, issues resolved.

Pros

Very organized, easy to read and easy to get to the info I need. VERY user friendly. Quick to learn, quick to use. Provides us with the information we need a real time as we update. It offers more options that we have used.

Cons

There are times we wish it could conform to our detailed specifics. Having said that, we are aware that with programing changes you can accomplish most requests but with our restricted budgets and timeframes some aren't attainable.....or would really be worth the costs.

AT&T - CRE WISP

Pros

I love the layout of the program, once you understand how to navigate through the program it is very user friendly. All of my buildings and occupancy data can be accessed in a matter of seconds which is very helpful for a campus of 4,500+ employees. The color coded occupancy data per leader is also very helpful when overseeing the floor plate by Business Unit. I also appreciated the fact that I was able to add my floor leads to ensure the occupancy is accurate.

Cons

At first, it was a little difficult to navigate but [SENSITIVE CONTENT HIDDEN] and the team did a great job of hosting training sessions. These worked really well for my team and I. It would also be nice to incorporate our HR systems into WISP so that it tracks when employees leave the business by generating a report. I agree that not tying it web phone as employees sometimes change their own seats would cause too much confusion but if a notice when they leave was made available that would be helpful. Although I believe that would have to be on the AT&T side and not through WISP.

Wisp review

I love working in Wisp, I use it everyday to keep track of where people sit and to space plan for future larger moves.

Pros

I like the space planning scenario, asset tracking, and reporting. I also use Wisp to give me my monthly distribution lists.

Cons

That it doesn't tie into another program, like Lenel to give true numbers when associates for adds/ removes from the company.

Very helpful and user friendly and anytime i need help i just email our contact and she answers

WISP is very user friendly and easy to work with

Pros

its easy and very user friendly - If I should ever have a issue or problem I just contact my contact and she gets back to me ASAP

Cons

I really haven't found anything I don't like about WISP at this time