Aloware

RATING:

4.4

(31)

About Aloware

As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and workflow automation that businesses can use on any device. Aloware gears sales and support teams with the right tools to crush quotas and close more deals efficiently by providing an all-in-one turnkey software that helps sales teams engage with customers in ways they love: via call, text message, email or social. Designed for efficiency, Aloware lets users set up automated workflows by utilizing Aloware's friendly automation system to customize the best workflow. With the use of triggers, businesses can maximize your time building customer relationships than playing catch-up with your phones. Also, businesses can contact leads across different channels...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Aloware Pricing

Solo Plan: $50/month/account + usage Starter Plan: $100/month/account + usage Business Plan: $250/month/account + usage Service Plan: $500/month/account + usage

Starting price: 

$50.00 per month

Free trial: 

Available

Free version: 

Not Available

Aloware Adding Numbers

Aloware Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Aloware

1 - 5 of 31 Reviews

User Profile

Caleb

Verified reviewer

Internet, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

The best option for a real estate organization

We have segregated our sales line from our customer service line. This, along with our ability to text using the same number we speak to clients on has been a game changer. Anoosh and his team have been great enabling us to adopt the product into our existing business without experiencing downtime.

PROS

It's a tie between two features. Automated data entry through our CRM integration (this saves me at least 30 minutes to an hour every day) and the ability for our team to adopt Aloware wherever and whenever using our legacy phones, the softphone or the native apps.

CONS

Tagging a contact on mobile is still something I haven't been able to figure out on my own. I will have to contact support for help.

Reason for choosing Aloware

It seemed like the easiest system to implement and use within our budget

Reasons for switching to Aloware

The previous vendor was hardware centric and support took FOREVER. They had no idea what was going on with our network map and we had to start at square 1 on every support call.... I suggest they get Aloware to help with that.

Carolyn

Financial Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Catered Dialing Experience

I can now have my agents blast through hundreds of leads a day, using the right time zones and seamlessly dialing with Hubspot.

PROS

The features that were most impactful was the Power Dialer. A true power dialer that integrated with our CRM, Hubspot. It is very easy to customize and navigate the software to my contact center's needs. And, the integration was seamless. They had me up and running in one day.

CONS

One feature that is challenging to find is a true local presence and Aloware doesn't have it. They do have a time zone differentiator integrated into their power dialer which is such a hard feature to find on the market!

Reason for choosing Aloware

Because the integration with Hubspot only worked really well with Aloware and they had time zone differentiator. Not to mention, the customer service is top notch. They have been so diligent to resolve my issues and communicate with me.

Reasons for switching to Aloware

I switched because I needed a true power dialer that integrated with Hubspot and that wasn't going to cost the thousands of dollars a month I was paying with my previous provider.

Earl

Airlines/Aviation, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed January 2024

Scam, Avoid!

PROS

They appear to offer good rates and a good system, unfortunately this is not true.

CONS

Forced to sign up to get Aloware working with Pipedrive (our CRM tool), he had endless problems setting the system up, do date issues have not been resolved and we paid for a month with $100 talk time. Only to cancel after 3 weeks of not being able to use the system - Avoid!

Ian

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

2-in-1: Great Value

Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a high level of configurability for coders and non-coders alike. I would definitely recommend.

PROS

The ability to operate both a customized call center with SMS, alongside phone tracking for marketing attribution all in a single platform.

CONS

Not all features a are intuitive to find, though extensive documentation exists within the app.

Reasons for switching to Aloware

Tighter integration with Twilio for SMS, and via twilio tighter integration with our larger automation stack.

Daniel

Financial Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Just Started Using

We needed a back office software to be able to track our recruiting system, inbound-outbound, CRM, and just give us the ability to know where our business is at all times, and that is what aloware gives you!

PROS

I love the ability it gives us to track our AI Calling and keep everything streamlined, simple and easy to use, your customer service is on point when we have questions, and so far i look forward to really growing our recruiting systems using your software!

CONS

There has not been anything we have ran into yet that i could say negative about the software, it has done everything we were looking for and its been great so far!

Reason for choosing Aloware

Aloware looked like the best option for us personally for all the things we were looking to do, it had deeper, better overall system to give us EVERYTHING we needed to grow this recruiting system