Aloware
Aloware
About Aloware
Awards and Recognition
Aloware Pricing
Solo Plan: $50/month/account + usage Starter Plan: $100/month/account + usage Business Plan: $250/month/account + usage Service Plan: $500/month/account + usage
Starting price:
$50.00 per month
Free trial:
Available
Free version:
Not Available

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Most Helpful Reviews for Aloware
1 - 5 of 29 Reviews
Caleb
Verified reviewer
Internet, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
The best option for a real estate organization
We have segregated our sales line from our customer service line. This, along with our ability to text using the same number we speak to clients on has been a game changer. Anoosh and his team have been great enabling us to adopt the product into our existing business without experiencing downtime.
PROSIt's a tie between two features. Automated data entry through our CRM integration (this saves me at least 30 minutes to an hour every day) and the ability for our team to adopt Aloware wherever and whenever using our legacy phones, the softphone or the native apps.
CONSTagging a contact on mobile is still something I haven't been able to figure out on my own. I will have to contact support for help.
Reason for choosing Aloware
It seemed like the easiest system to implement and use within our budget
Reasons for switching to Aloware
The previous vendor was hardware centric and support took FOREVER. They had no idea what was going on with our network map and we had to start at square 1 on every support call.... I suggest they get Aloware to help with that.
Carolyn
Financial Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Catered Dialing Experience
I can now have my agents blast through hundreds of leads a day, using the right time zones and seamlessly dialing with Hubspot.
PROSThe features that were most impactful was the Power Dialer. A true power dialer that integrated with our CRM, Hubspot. It is very easy to customize and navigate the software to my contact center's needs. And, the integration was seamless. They had me up and running in one day.
CONSOne feature that is challenging to find is a true local presence and Aloware doesn't have it. They do have a time zone differentiator integrated into their power dialer which is such a hard feature to find on the market!
Reason for choosing Aloware
Because the integration with Hubspot only worked really well with Aloware and they had time zone differentiator. Not to mention, the customer service is top notch. They have been so diligent to resolve my issues and communicate with me.
Reasons for switching to Aloware
I switched because I needed a true power dialer that integrated with Hubspot and that wasn't going to cost the thousands of dollars a month I was paying with my previous provider.
Arwa
Hospital & Health Care, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed July 2021
Okay
It is okay, but depends on the day honestly.
PROSEasy to use and love how it shows patients names when calling
CONSDisconnects often. Can not hear phonecalls properly and have to call back. Connection is not clear. A lot of time we have to call multiple times for the phonecall to go through
Reasons for switching to Aloware
Works better with our system overall
Ian
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
2-in-1: Great Value
Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a high level of configurability for coders and non-coders alike. I would definitely recommend.
PROSThe ability to operate both a customized call center with SMS, alongside phone tracking for marketing attribution all in a single platform.
CONSNot all features a are intuitive to find, though extensive documentation exists within the app.
Reasons for switching to Aloware
Tighter integration with Twilio for SMS, and via twilio tighter integration with our larger automation stack.
Kevin
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Great Solution
Aloware is a great company that provides us the "call center" we need. Whether you are a big company or small. If I have problems, i am contacted quickly and the problem is efficiently solved.
PROSThis product allows me to automate my teams calling when new applications come in, my team just has to be available to receive the calls. This product also allows for my team to manually dial as well and I can review calls at my leisure.
CONSThere are a few issues with individual extensions that have not been ideal for my company, however the support here is phenomenal and from my understanding it's on the list of improvements.
Reason for choosing Aloware
Cost and its not just an outgoing call solution.
Reasons for switching to Aloware
Call center need and user interface