# CallHippo Software Reviews, Demo & Pricing - 2026 > Review of CallHippo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/callhippo-profile --- [Home](https://www.softwareadvice.com/) / [Telephony Software](https://www.softwareadvice.com/call-center/computer-telephony-integration-comparison/) / CallHippo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/call-center/callhippo-profile/reviews/)[Alternatives](https://www.softwareadvice.com/call-center/callhippo-profile/alternatives/) # CallHippo 2026: Benefits, Features & Pricing Wondering if CallHippo is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CallHippo 4.4 [(683)](https://www.softwareadvice.com/call-center/callhippo-profile/reviews/) Pricing Starting at $25.00 per month ### About CallHippo CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings. CallHippo offers Activity Feed that lets users access caller name, call status, total call duration, department and more. Key features of CallHippo include productivity tracker, sales script designing, call recording samples and call analysis. The platform lets users filter call logs by applying filters such as call type, specific time period, incoming calls or outgoing calls. Additionally, it integrates with Zapier, Zoho, Zendesk, Slack, HubSpot, Intercom, Groove, Freshdesk and Pipedrive. Wondering if CallHippo is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. ## CallHippo User Interface ## Popular CallHippo Alternatives Main Product CallHippo 4.4 [(683)](https://www.softwareadvice.com/call-center/callhippo-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.18Value for money - 4.58Customer support - 4.34Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.53Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [VoIP.ms](https://www.softwareadvice.com/voip/voipms-profile/) 4.8 [(698)](https://www.softwareadvice.com/voip/voipms-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.84Value for money - 4.76Customer support - 4.74Functionality Pricing Starting at $1.10 per month Get Price Alternative Product [RingEX](https://www.softwareadvice.com/call-center/office-profile/) 4.2 [(1204)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 4.01Customer support - 4.27Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Google Voice](https://www.softwareadvice.com/call-center/google-voice-profile/) 4.5 [(725)](https://www.softwareadvice.com/call-center/google-voice-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.65Value for money - 4.22Customer support - 4.43Functionality Pricing Starting at $10.00 per month Get Price ## CallHippo Pros and Cons We analyzed 683 verified reviews for CallHippo to find out what actual users really think. Select to learn more Responsive And Helpful Assistance CallHippo's customer support is consistently praised for being prompt, attentive, and solution-oriented. Users highlight the team's willingness to address even minor issues, provide clear guidance, and offer reliable help during setup and troubleshooting. The support staff is described as friendly, patient, and available at all times, making it easier for businesses to resolve problems and maximize platform value. Quick And Simple Onboarding Setting up CallHippo is described as fast and uncomplicated, with minimal technical requirements. Users appreciate the clear instructions, easy deployment, and helpful support during the setup phase. The process is accessible for beginners and allows businesses to get started without outside assistance or complex hardware. Intuitive And Customizable Interface Users find CallHippo easy to navigate, with a user-friendly design and straightforward controls. The platform offers a wide range of customizable features and integration options, making it simple to tailor the system to specific business needs. Its clear layout and accessibility across devices help both technical and non-technical users manage communications efficiently. Difficult Refund And Cancellation Process Users frequently encounter problems when trying to cancel services or obtain refunds from CallHippo. Reports mention auto-renewals, delayed or denied refunds, hidden cancellation procedures, and ongoing charges after account closure. The process is described as frustrating and time-consuming, with support often unhelpful in resolving billing disputes. Confusing And High Costs Many users find CallHippo's pricing structure unclear and unexpectedly expensive. Complaints include fast-draining credits, hidden charges, costly add-ons, and misleading advertised rates. The lack of transparency and difficulty in estimating final costs make it challenging for businesses to assess value and manage expenses effectively. Limitations And Reliability Issues CallHippo's calling features face criticism for frequent call drops, connectivity problems, and device restrictions. Users report trouble dialing certain numbers, limited app compatibility, and inconsistent call quality. Issues like missing basic functionalities, confusing dialer experience, and unexpected charges for calls further impact reliability and user satisfaction. ## CallHippo Pricing and Plans Starting price: $25.00 per month Free Trial Free Version Basic $0.00 per user, per month Plan includes: - 1 Free Phone Number - Free WhatsApp Business API - Voicemail - Click to Dial - SMS (Text messages) & MMS Starter $25.00 per user, per month Plan includes: - Everything in Basic + Telephony - Unlimited Minutes (Includes Both Landline & Mobile Calling) - Free WhatsApp Business API - 100 SMS (Text Messages) - Basic Report Analytics - Free Omnichannel Inbox - MMS - Forward-To-Device - Click to Dial - AI Global Connect Read More Professional $39.00 per user, per month Plan includes: - Everything in Starter + - Multilingual IVR - AI Reports / Analytics - Email Notification for Voicemail - Role Based Access Control - Call Distribution (Cascading) - Custom Greetings - Call Recordings - AI Voicemail Transcription Ultimate $55.00 per user, per month Plan includes: - Everything in Professional + - DID Group - Call Reminder - Custom Ring Time - Multilevel IVR - Call Blocking - Embedded Dialer Integration - 24/7 Support - Phone Support - CRM-Based VIP Routing Read More Enterprise Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CallHippo Features - Popular features found in Telephony Automatic Call Distribution Caller ID Call Monitoring Call Recording Call Transfer Computer Telephony Integration Reporting/Analytics Voice Mail VoIP - More features of CallHippo Access Controls/Permissions Activity Dashboard Activity Tracking Agent Interface Alerts/Notifications API Archiving & Retention Auto-Dialer Automated Routing Blended Call Center Callback Scheduling Call Center Management Call Logging Call Reporting Call Routing Call Tracking Metrics Collaboration Tools Contact Management CRM Customizable Reports Dashboard Inbound Call Center IVR Manual Dialer Multi-Channel Communication On-Demand Recording Outbound Call Center Phone Key Input Predictive Dialer Quality Management Queue Management Real-Time Analytics Recording Reporting & Statistics Status Tracking Text to Speech Third-Party Integrations Voice Customization VoIP Connection ## CallHippo Integrations Intercom Integration rated undefined from -1 review Freshdesk Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Outreach Integration rated undefined from -1 review See all 21 integrations ## CallHippo User Reviews Overall Rating 4.4 Ratings Breakdown 5 64% 4 23% 3 5% 2 2% 1 6% Secondary Ratings Ease of Use 4.4 Value for money 4.2 Customer support 4.6 Functionality 4.3 Divy P. Verified reviewer Architecture & Planning 11-50 employees Used daily for less than 6 months Review source Reviewed February 2025 Best VOIP internationally calling software 5 Overall experience is very good, Seamless integration with my Hubspot CRM, Chrome extension feature is also good. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: CRM Integration, Affordable International Calls from India, Good Call quality Cons: Customer Support, Sales Rep Behaviour, Invoicing/Billing Reasons for choosing CallHippo Cost-effective, ease of use, Hubspot CRM Integration Reasons for switching to CallHippo Operations shutdown in india as the US number is not able to renew. Read More KL Kanchan L. Verified reviewer Civil Engineering 11-50 employees Used daily for less than 12 months Review source Reviewed January 2026 Professional Platform for International Calls 5 Overall, my experience with CallHippo has been positive. The platform is easy to use, offers reliable features for calling, and their support team is responsive and helpful whenever assistance is needed. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I liked most about CallHippo was its user-friendly interface combined with reliable call quality. The easy setup, seamless call management features, and detailed call analytics made daily communication more efficient and professional. Cons: What I liked least about CallHippo was that occasional technical issues, such as call connectivity delays or dialer performance glitches, can disrupt workflow. Reasons for switching to CallHippo It was about to closed by Microsoft so need some professional platform Read More DT Dhiraj T. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed June 2023 Call Hippo is very easy to use 4 \- Great experience with them, have been using this for many years now. will continue using it. Make sure to keep developing the services as per customer. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: \- User friendly UI - customer service- call tracking- voice recording Cons: \- adding multiple users- call forwarding- eco in voice Read More Marat K. Verified reviewer Program Development Self-Employed Used weekly for less than 6 months Review source Reviewed February 2026 cool product! 5 cool product! Great support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the support of the product. Had a great experience with \[sensitive content hidden\] . Cool product! I really like the prices and opportunities, hope guys will develop it further. Cons: The pricing structure is not enough clear. Read More VB Vanessa B. Verified reviewer International Affairs Self-Employed Used monthly for less than 6 months Review source Reviewed March 2025 The best VOIP company I've tried 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This is by far the best VOIP company out of all the ones I’ve reached out to. First of all, the big ones like Microsoft and Google don’t even respond to pre-sale inquiries, so you can’t know if their services will match your needs. With CallHippo, I was able to chat and then have a call with a rep who answered all my questions ahead of time. Second, they are the best VOIP company I found for businesses outside of the USA and with international call needs. Some of the American companies don’t even let you set up an account with them unless you have a physical presence over there. And the calling rates for international are much cheaper on CallHippo. Also, they have a really significant discount if you pay yearly. Third, they have a free trial period of 10 days, which allows you to test almost all the functions of their service before you start paying. At first, I was a little bit put back because I emailed their sales address with questions, and didn’t receive an answer for a couple days. However, I then forwarded my request to the support email address, and got an answer within a few hours. I have since asked them many many questions regarding how to set my account up the way I wanted to, and have always received a comprehensive and helpful answer within a few hours, even during weekends. Fourth, I’ve read other reviews complaining about the quality of the sound on calls. On all the test calls that I’ve made so far, the quality of the call was fine, except on one, but because my father was test-calling me from Barbados where he was on vacation, so I think it was a problem on his end. In short, I’m really happy I chose CallHippo and have now upgraded to the starter plan before the end of the trial period. I recommend anyone give them a try. ;-) Cons: A little pushy about leaving reviews, but I get it. Reasons for choosing CallHippo Cheaper and with more options, especially for International needs. Read More LM Leandro M. Verified reviewer Cosmetics 11-50 employees Used daily for less than 6 months Review source Reviewed March 2025 CallHippo Review: App and Support Team 5 It's been great so far, i love the app's friendly layout and the functionalities. My team is also having fun, it's a lot better than Skype already! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The app itself is great, but the support team really makes it worth. They are always responsive, fast and willing to help out and answer all questions that we might have, Thank you \[sensitive content hidden\] Cons: This is not really a con, but in my Demo meeting i had explained that i would need to port in 2 numbers and that there would be no extra cost for it, but turns out it will and it's a bit sketchy to port our UK number. But this does not affect my real experience with the app. Reasons for choosing CallHippo I felt like the support team was faster in helping me out, the Demo was easier to schedule, the price was better and the layout was better than the other ones. Reasons for switching to CallHippo Skype is shutting down soon so we needed a replacement that could do what we need and be a better software than Skype. Read More AC Aryan C. Verified reviewer Staffing and Recruiting 11-50 employees Used daily for less than 6 months Review source Reviewed July 2025 CallHippo Review 5 It is a great option for international calls, and the experience has been great, and also the admin overview is great to Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have been using CallHippo for a while now. It has a great User interface, and the voice quality of the call is great Cons: The only issue with CallHippo is that the SMS Registration is a very lengthy process, and even after that, there is only 100 SMS Reasons for choosing CallHippo They reached out to me and they were quick to response Read More KB Karl B. Verified reviewer Outsourcing/ Offshoring 2-10 employees Used daily for less than 6 months Review source Reviewed April 2025 CallHippo Review 5 It was frustrating at first as I am new to this, and since I was using a simpler services before. But with the help of the tech people, I was able to understand CallHippo. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like is the fast communication and quick replies to my needs and questions which other services didn't provide. Cons: I like everything in CallHippo and all their services especially the conference call feature. Reasons for choosing CallHippo Because of their bad customer service and not easy to understand feautrues. Reasons for switching to CallHippo Microsoft decided to retire this product. Read More WZ Wael Z. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Review source Reviewed April 2025 Experience with CallHippo 4 It was easy to set up a toll free number which looks very professional and accessible from all devices Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Easy sign up online - the fact that you can have a toll free 800 numbers was very convenient. Cons: Features restrictions on basic plan- I suggest to review some features on the beginner plan and make it less complicated to chose a plan Reasons for choosing CallHippo Toll free as far as I remember was not available by all vendors Read More DG Dave G. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 12 months Review source Reviewed February 2025 CallHippo- Easy to use phone system 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \- Ease of use - Integration - Support - Cost friendly Cons: \- Some filter options a bit fiddly. - Sometimes a refresh is required but this can be simple to address Reasons for switching to CallHippo Cost is much more realistic for the industry and not tied in to long term contract Read More Showing 1 - 10 of 683 Reviews [See All Reviews](https://www.softwareadvice.com/call-center/callhippo-profile/reviews/) ## CallHippo Popular Comparisons [Ringover vs CallHippo](https://www.softwareadvice.com/call-center/callhippo-profile/vs/ringover/)[Nextiva vs CallHippo](https://www.softwareadvice.com/compare/2683-Nextiva/vs/80310-callhippo/)[VoIP.ms vs CallHippo](https://www.softwareadvice.com/call-center/callhippo-profile/vs/voipms/)[RingEX vs CallHippo](https://www.softwareadvice.com/call-center/callhippo-profile/vs/office/)[Google Voice vs CallHippo](https://www.softwareadvice.com/call-center/callhippo-profile/vs/google-voice/)[Aircall vs CallHippo](https://www.softwareadvice.com/call-center/aircall-profile/vs/callhippo/)[NiCE CXone vs CallHippo](https://www.softwareadvice.com/call-center/callhippo-profile/vs/incontact-hosted-call-center-software/)[Dialpad vs CallHippo](https://www.softwareadvice.com/call-center/callhippo-profile/vs/dialpad/)[Vonage Business Communications vs CallHippo](https://www.softwareadvice.com/call-center/callhippo-profile/vs/vonage/)[Twilio vs CallHippo](https://www.softwareadvice.com/call-center/callhippo-profile/vs/twilio/)[SparkTG VCC vs CallHippo](https://www.softwareadvice.com/call-center/callhippo-profile/vs/ivr-service/) [Compare All Alternatives](https://www.softwareadvice.com/call-center/callhippo-profile/alternatives/) ## Other Top Recommended Telephony Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **5** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **5** times [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (483) Recently recommended **4** times Stuck Between Options? 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