CloudTalk

Desk.com

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Ratings & Reviews

Overall Rating

4.78 / 5 (100)

4.18 / 5 (180)

Ease-of-Use

5.0 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

January 24, 2020

August 30, 2019

Pros/Cons

  • Pros

  • I love the ease of use for the dashboard that allows me to keep track of my number of daily calls. This makes it easier to fill out my end of day reports for my supervisors.

  • I like everything that is easy to control that it costs little money

  • Cons

  • small outages, but not often, it was probably caused by the Internet

  • The software works well, I did not recognize any problems.

  • Pros

  • Very useful applications, it has an extensive variety of features

  • I like how it makes finding information around different users and files easy, also it has helped me organize my work better

  • Cons

  • It is easy to search but I do believe there could be additional ways to search more easily and produce more accurate results.

  • When I access this on my phone, it gets crashed. I experienced it only thrice. But now it runs smoothly

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots