Dialpad vs Gong.io

Dialpad has 407 reviews and a rating of 4.33 / 5 vs Gong.io which has 393 reviews and a rating of 4.82 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.33 / 5 (407)

4.82 / 5 (393)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 2, 2021

March 1, 2021

Pros/Cons

  • Pros

  • I love the ease of dialing and being able to text, the best piece!

  • I love how this software allows me to transfer from my computer to my mobile phone seamlessly.

  • Cons

  • HD Calling on iPhone app doesn't work for my phone (iPhone SE) consistantly enough to utilize, although the fallback method works very well.

  • The voice to text is not always accurate, but it's usually enough to get the point of the message across.

  • Pros

  • Easy to use; great to track my calls and be able to get better at my job!

  • Easy to navigate, intuitive, allows me to focus on the call at hand instead of worrying about writing everything down.

  • Cons

  • It sometimes takes a little bit of time for calls to load. But other than that, it's great!

  • The timeline style view of each sales/engagement cycle can be a bit confusing, but there is an easy way to skip to the list of all recorded calls per account in chronological order.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux