Dialpad Support

Gong.io

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Ratings & Reviews

Overall Rating

4.23 / 5 (294)

4.83 / 5 (365)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

February 19, 2020

February 24, 2020

Pros/Cons

  • Pros

  • The soft phone was easy to use and the experience was great on a Chromebook.

  • It's easy to use, easy to integrate, as well as easy to train and set up accounts as well. Taking calls on computer band phone is Handy and nice

  • Cons

  • Initially, the call quality was not as good as it is now and it is still improving. But I am impressed with the quick feedback tool to "rate the quality of this call" after most conversations.

  • I like the interface where you login initially, but after that, the software seems a bit clunky and unintuitive.

  • Pros

  • The user interface is pleasing and easy to understand/navigate. The search abilities are pretty good too.

  • Its amazing, easy to use, and a great centralized tracker for all account based conversations.

  • Cons

  • The timeline style view of each sales/engagement cycle can be a bit confusing, but there is an easy way to skip to the list of all recorded calls per account in chronological order.

  • This is a great tool but kinda expensive compared with other similar tools. You should consider your budget first before making the decision. If you can afford it, it will pay the price.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

9 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots