Any sales tool that enables me to engage 100's of contacts w/ minimal effort is extremely high value.

Strong call cadences to organize the volume of calls per lead. The ability to create custom lead list that bilateral sync with Salesforce.

Lack of intuitiveness, bugs, and overall garbage platform.

The ability to have dialer that we can punch in any number to dial.

Frontspin suffers from the same issues as of SalesForce, but has less integrations.

Difficult to pull specific details on call metrics. For example if you want to pull list of the phone numbers you dialed that day you can’t, you can only see the the call total.

New business phone & email outreach automation & organization capabilities.

I like the simplicity to call people. They have it set up well to where its easy to sort through tasks and lists and call prospects.

My team's number of connects with prospects have increased almost 3 times compared to the old solution used. We will never go back to the old solutions.

Front spin is user friendly. It really requires no training to teach someone how to use.

Also if you do large amount of cold calls or outside prospecting from google etc, this is a good match as well.

You are able to track opened emails, but you can only view the last 30 so its a waste if you do a drip campaign.

Overall for the price point and the features of the power dialer experience has been positive. If you are call heavy company and your target audience doesn’t use email heavily this is the best set up.

Does what it says it does & is worth the cost compared to other CRMs if your sales cycle is extremely cookie cutter and transactional.

Super easy way to log all progress and activities. You can send one off emails, list emails, record calls, log activity.

Absolute best dialer on the market, if you want your inside salespeople to call quickly and seamlessly this is the best tool for the job. Easy integration, and customization.

I recently armed myself with FrontSpin to accelerate my new business development efforts, and I'm finding it to be an excellent outreach platform.

I  don't like that you can't schedule emails to go out in the future. The reporting is also lacking.

There is a user limitation (max 4) on the RingCentral Meetings portion of the base software that really makes it unusable without upgrading, so that was a bit disappointing to find out.

The software runs flawlessly and I’ve had a great experience in both using it and learning it.

I have been very happy with the service, I love the app version so if I have to step out of the office I can still take calls.

The value of the comprehensive business package for the very affordable price.

I liked the usability with RingCentral. I was able to change the phone number on caller id very simply and it was a great integration with Salesforce.

RingCentral helped us to solve the use of old technology like physical faxes. It offered an affordable options for tele-conferences and it provides multiple options for customer service, when needed.

Overall it was a pleasure to use, and I would highly recommend it to anyone as long as you don't need a phone solution that can Integrate with Pipedrive.

Love the Voicemail to Text function, and how easy it is to return a call. Mobile app is also great.

I like the ring central faxing and desktop application. Super simple to use and user friendly.

I have had a pleasant experience with using this program and I would recommend it to others.

We utilize Salesforce heavily and the ease of use RingCentral provides with SF is wonderful. Highly Recommend the product if you are looking for a new VoIP provider.

It's a solid platform, but the UI needs some work. I believe the platform has excellent potential.

This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved.

The customer support is great. They have always been so helpful every time I need help with our set up.

This tool has many great features and functionality, but it is still very simple and relatively intuitive to use.

The only complaint I have is that if you dont start your meeting within 5 minutes of logging into the meeting then the system kicks you out and you gave to call back in and start over.

It's a good experience overall but I wish they'd be more in line with other pricing.

Ring central is a great product, it can make reaching clients and employees possible during any circumstance. Training employees of the system was easy and quick.

Easy to use and customer service is always helpful. Great app for your mobile phone.

Overall, RingCentral is outstanding. The price is affordable and I love the fact that there's no contract.

Easy onboarding, great service, easy to use administrative controls. Best mobile app of any VOIP service.

And...we can send/receive text messages as well which is AWESOME. I have not used the video yet, but will be testing it out next week - my expectation is that the video will be easy to use as well.

These people are the worst. And this is their sales department, the department that is usually the nicest to deal with.

I emailed, went to facebook and used the chatbot to try and cancel and no one executed my cancelation and was charged for the service.

US Dollar

FrontSpin is a cloud-based sales and leads management solution which provides businesses tools to manage sales and service communication with their clients.


FrontSpin helps businesses to manage call targets according to the number of available active agents. Businesses can integrate FrontSpin with various customer relationship management (CRM) solutions to sync sales information across applications in real-time. The solution can capture data directly from email communications and call notes. The solution also logs customer interaction on a unified timeline for recording and auditing purposes.


With FrontSpin's real-time dashboard, managers can get full visibility of their team's activities. Managers and business owners can define their goals and measure their final performance against the set objectives. Other features include real-time alerts, call scheduling, auto call recording and live monitoring.


Support is available via phone and through an online knowledge base.






LongDescription

Call Transfer

Lead Capture

Activity Tracking

Auto-Dialer

Lead Distribution

Call Recording

Sales Trend Analysis

Call List Management

Contact Management

Lead Management

List Management

Call Scheduling

Multi-Channel Communication

Real-Time Updates

Activity Dashboard

Dashboard

Reporting/Analytics

Monitoring

Automatic Lead Distribution

Client Management

Call Monitoring

Third-Party Integrations

Campaign Management

Callback Scheduling

Web browser (OS agnostic)

Contact FrontSpin for pricing information or a quote.

Email/Help Desk

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

FrontSpin

In Person

Live Online

Webinars

Documentation

RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling.


RingEX is a fully integrated mobile-based phone system that helps keep employees connected via a variety of business and personal devices including smartphones, tablets, desktops and phones.


The RingCentral mobile app is integrated with the phone system and keeps employees connected to customers and colleagues from anywhere. Additionally, RingCentral integrates with basic email platforms and other applications such as Salesforce CRM, Box, Dropbox and Google Docs.


RingEX gets businesses up and running within minutes. All phones are ready for immediate use and setup. Users can manage their own phone preferences without IT help.



Online Voice Transmission

Two-Way Audio & Video

Access Controls/Permissions

SMS Messaging

Employee Directory

IVR/Voice Recognition

Single Sign On

Voice Mail

Communication Management

Call Logging

Calendar Management

Collaboration Tools

On-Demand Recording

Call Center Management

VoIP

File Transfer

Call Routing

Virtual Extensions

Call Queues

Recording

VoIP Connection

Help Desk Management

Audio/Video Conferencing

Mobile Access

Voicemail Transcription

Ring Groups

Hotkeys

Virtual Call Center

Call Reporting

Role-Based Permissions

Unified Communications

Call Conferencing

Predictive Dialer

Caller ID

Call Screening

Event Triggered Actions

File Sharing

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Multi-User Collaboration

Knowledge Base Management

Fax Management

Telemarketing Management

Chat/Messaging

Multiple Parties

Conferencing

Open Database Design

Scheduled Recording

Video Conferencing

Call Tracking

Purchasing & Receiving

Archiving & Retention

Microsoft Outlook Integration

SIP Trunking

Automated Attendant

For Small Businesses

For Cloud Phone Systems

Automatic Call Distribution

Presentation Streaming

Screen Sharing

Two Way Audio & Video

Automated Routing

Remote Access/Control

Call Tracking Metrics

RingCentral MVP has three pricing plans:

Core: $20/user/month
Advanced: $25/user/month
Ultra: $35/user/month

Save up to 33% by paying annually

FrontSpin vs RingCentral MVP

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons