Gong.io

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Ratings & Reviews

Overall Rating

4.83 / 5 (380)

4.08 / 5 (214)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

August 7, 2020

July 27, 2020

Pros/Cons

  • Pros

  • Easy to use; great to track my calls and be able to get better at my job!

  • Easy to navigate, intuitive, allows me to focus on the call at hand instead of worrying about writing everything down.

  • Cons

  • It sometimes takes a little bit of time for calls to load. But other than that, it's great!

  • The timeline style view of each sales/engagement cycle can be a bit confusing, but there is an easy way to skip to the list of all recorded calls per account in chronological order.

  • Pros

  • Voice Quality is very good, it has very minimal call drops, Cost effective.

  • Easy to use, has good voice quality even in low bandwidth. Mobile app is amazing works on 3g, lte and on WiFi. Messaging features is a good add-on. Configuration is quite easy.

  • Cons

  • I wish that the features of calling a number directly from your computer were better, but honestly that doesn't impact my job too much. There are no major cons for me.

  • It can be a little bit pricey for what they offer but it really is a well built voice software so the price is worth it.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

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Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots