Kixie PowerCall

Kixie PowerCall

RATING:

4.66

(229)

About Kixie PowerCall

Kixie is a cloud-based interactive voice response (IVR) solution that helps users automate their sales processes. It can also be deployed on-premise. It offers users one-click dialing, call recording, call history, call coaching and reporting features, all of which are designed to improve sales calls. It also provides a real-time sales leaderboard module. The customer relationship management (CRM) module of the solution provides activity logging, call recording, deal details, call analytics and lead creation capabilities. The phone feature allows users to make calls throughout the world, customize call routes, set up IVR, transfer calls between agents, manage extensions and manage voicemail. It also provides functionality that helps agents to receive calls remotely...

Kixie PowerCall Pricing

Integrated: $35.00 per month. Professional: $65.00 per month Outbound PowerDialer: $95.00 per month Contact Kixie for more detailed pricing, or visit www.kixie.com/pricing/

Starting price: 

$35.00 per month

Free trial: 

Available

Free version: 

Not Available

Ultra-reliable calling and texting for all leading CRM.
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Kixie PowerCall Reviews

Overall Rating

4.66

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 224 reviews

Jennie

Company size: 11 - 50 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

September 2021

Want to like it but has some bugs

User Profile

Rowdie Mitch

Verified reviewer

Company size: 11-50 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2018

Saved us a ton of money for a simple trackable dialer

Simplicity. Consistent. Great pricing. I can't recommend it enough, took quite a few calls to find something that easily could track my team, record phone calls, and sit right on their computers. My team loves it and so do I. Best thing is, it doesn't cost an arm and a leg, and the team actually wants to help you unlike most SaaS companies... If you have a problem, sometimes they call you right away, if not within a day... Its amazing.

Pros

I love the simplicity of the product. We were using Outreach.io Voice, and paying out the waaazooo for it, and there were hidden fees... It was a nightmare. I called at Kixie and he answered all my questions, no BS in the sales pitch... set me up and even helped me get started in rolling it out to the team. They even offered consulting to help integrate with my CRM but I declined for the time being. The morale of my team went way up... No more issues. The reporting is simple which helps them create reports, and the portal is easy for me to go in and manage my team and make sure productivity is up. I love the red click to calls that even show up on peoples websites so its fast. I would highly recommend this for businesses using SDR's who don't want to over complicate making a dang phone call. I haven't used all the features to the full ability yet but it has been doing what I need it to. Its also cheaper than buying new phone lines for each person in the company. We had a small learning curve, but that was easily managed and expected from switching softwares.

Cons

I really like most everything about it. The setup did take awhile to figure out, but I think that was more on my end. If I had to pick one thing, I would say adding notes takes one extra click than I want... But that is me stretching to find something, and might just be my use case.

Mary Beth

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2022

After thorough research, Kixie was our best option.

They have a white glove approach. They have really worked to make using their product easy.

Pros

I like that I can text directly through the system--this drastically improves response rates and speed of closing. I also like that it records everything directly in the CRM. It's actually motivated me to stay with Pipedrive--they integrate so well together. Additionally, Kixie went out of its way to help me integrate its software with ClickUp. That was very impressive.

Cons

The phone app needs some work. I do have to update the Chrome extension pretty regularly as well, but that makes sense for how often they update their software. :)

Reasons for choosing Kixie PowerCall

It had every option I wanted with competitive pricing. The sales rep was excellent as well.

Response from Kixie

Hi Mary Beth, thank you for the review! We're glad to hear Kixie is helping you close deals faster. Have a great day!

Replied September 2022

Nalika

Company size: 2-10 employees

Industry: Insurance

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

October 2022

Power Dialing

It is a good software that helped us achieve our quota of reaching out to our clients and leads.

Pros

This was fairly easy to set up and has all the features that our company needs to carry out our duties.

Cons

This is a bit costly and sometimes mostly in the mornings, it is difficult to reach a customer service agent to aid you.

Response from Kixie Web

Hi Nalika, thank you for your review and valuable feedback! We're glad Kixie is meeting your needs and helping you reach your quota.

Replied October 2022

Mark

Company size: 201-500 employees

Industry: Telecommunications

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

May 2021

Great for the money

Greatly increases productivity when making sales calls

Pros

SMS features are very helpful, voice quality over all very consistent, integrates well with Zoho. Custom voicemail drops are excellent feature

Cons

There are occasional outages but most are fixed quickly

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