About MegaDialer

MegaDialer is a business voice-over-internet-protocol (VoIP) solution designed to help enterprises with preview or predictive dialing, enabling them to enhance the performance of campaigns. With its interactive interface, users can view the details of campaigns, track the activity of agents and monitor real-time analytics.

MegaDialer offers features such as instant call reports, on-demand recording, call supervising, call layout after completion, caller ID, call monitoring, automatic re-calls, automated emailing, incoming call management, real-time activity panels, call list for agents and more.

MegaDialer can be integrated with various SMS and CRM systems, helping employees manage leads. Pricing is based on usage and sup...


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Supported Operating System(s):

Web browser (OS agnostic)

11 Reviews of MegaDialer

Average User Ratings

Overall

4.91 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

fantastic phone tool ip.

Recommended for support companies in help desks and call center

Pros

Its interface is pleasant, it handles user friendly features and it is very useful for making international calls, it saves us in systems and money.

Cons

It was one of the best IP PBX I have used to provide online support, for its easy call center management.

Response from Phoenix Solutions

Replied February 2020

Thank you very much for your review. It helps us to be better!

September 2020

Juan from NEXO CENTER

Company Size: 11-50 employees

Industry: Information Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

EMPRESA MUY RECOMENDABLE

Muy positiva

Pros

Se adaptan a todas las peticiones solicitadas en cuanto a lo que se requiere los servicios que se realizan

Cons

Nada que indicar en este áspecto y entiendo que no lo va a ver

Response from Phoenix Solutions

Replied September 2020

Thank you very much for your review Juan! It makes us so happy :)

September 2020

Adam from Alpha Marketing solutions

Company Size: 2-10 employees

Industry: Telecommunications

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

Best system I have used

From start to finish megadial and team have gone above and beyond for me and my business.

Pros

The simplicity, Customer service and pricing

Cons

All is good so far with nothing bad to report

Response from Phoenix Solutions

Replied September 2020

Thank you very much for your review! We're so happy to know that the system meets your needs :)

May 2021

Jonny from World Of Mouth Marketing

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2021

Megadialer is just that... Mega!

Really good system and all the team seem to love it!

Pros

Really easy to set up from scratch with really efficient support from the Megadialer team if/wehn required

Cons

Reporting could be better... but it's ok once you understand its limitations

Reasons for Choosing MegaDialer

Easy set up, pricing model, fantastic support

Reasons for Switching to MegaDialer

They were taken over by 8x8 and changed their pricing model to a 'per seat per month' miodel. Far too prohibitive for us

Response from Phoenix Solutions

Replied May 2021

Dear Jonny, We'd just like to thank you for taking the time to write this review of Megadialer. Every bit of feedback like this does so much to help us out! Thanks for your kind words about our support team. We're very grateful for customers like you and hope you stick with us for years to come! Thanks again!

August 2017

Martin from Qualitysales Sl

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Best dialersystem in the industri and the best service, fast, profesionel and always on the task

unique software unique service That 2 words covers all.

Pros

I have after 15 years in the Tm Sales business been working with all kind off dialer systems and software houses. After chancing my platform to Megacall i have increased my sales with min. 15 %, the platform is unique and the service you get from there team is something i have not seen before.

Cons

I can not put any pointers in this matter, for us it is all about stability, service and using the best software on the marked.. this is what you get from Megacall

Response from Phoenix Solutions

Replied February 2020

Thank you very much for your review. It helps us to be better!