MegaDialer

RATING:

4.91

About MegaDialer

MegaDialer is a business voice-over-internet-protocol (VoIP) solution designed to help enterprises with preview or predictive dialing, enabling them to enhance the performance of campaigns. With its interactive interface, users can view the details of campaigns, track the activity of agents and monitor real-time analytics. MegaDialer offers features such as instant call reports, on-demand recording, call supervising, call layout after completion, caller ID, call monitoring, automatic re-calls, automated emailing, incoming call management, real-time activity panels, call list for agents and more. MegaDialer can be integrated with various SMS and CRM systems, helping employees manage leads. Pricing is based on usage and support is provided via email and phone.

MegaDialer Pricing

Payment Frequency is based on a topup, the duration this topup would depend on the features that are activated (call recording, predictive dialling etc) Bronze - 250€ Silver - 500€ Gold - 1000€ Virtual numbers can be supplied additionally.

Starting price:

€250.00 per month

Free trial:

Available

Free version:

Not Available

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MegaDialer Reviews

Overall Rating

4.91

Ratings Breakdown

(10)

(1)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

Most Helpful Reviews for MegaDialer

1 - 5 of 11 Reviews

Read All 11 Reviews

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2019

fantastic phone tool ip.

Recommended for support companies in help desks and call center

PROS

Its interface is pleasant, it handles user friendly features and it is very useful for making international calls, it saves us in systems and money.

CONS

It was one of the best IP PBX I have used to provide online support, for its easy call center management.

Vendor Response

Thank you very much for your review. It helps us to be better!

Replied February 2020

Martin

Telecommunications, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed August 2017

Best dialersystem in the industri and the best service, fast, profesionel and always on the task

unique software unique service That 2 words covers all.

PROS

I have after 15 years in the Tm Sales business been working with all kind off dialer systems and software houses. After chancing my platform to Megacall i have increased my sales with min. 15 %, the platform is unique and the service you get from there team is something i have not seen before.

CONS

I can not put any pointers in this matter, for us it is all about stability, service and using the best software on the marked.. this is what you get from Megacall

Vendor Response

Thank you very much for your review. It helps us to be better!

Replied February 2020

Adam

Telecommunications, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed September 2020

Best system I have used

From start to finish megadial and team have gone above and beyond for me and my business.

PROS

The simplicity, Customer service and pricing

CONS

All is good so far with nothing bad to report

Vendor Response

Thank you very much for your review! We're so happy to know that the system meets your needs :)

Replied September 2020

Martin

Outsourcing/Offshoring, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2017

Best dialer software company

After my 13 years working in The outbound business i I have tried The most dialers on The market. After Going to The megadialer platform and The Company behind have seen the Best of The Best. Megacall will take your Call Center, staff and Leads to a One way trip to The Moon. Fantastic software, nr 1 First line service support, a dialer and flowsystem of your campain that Will take your business to The next level. My Best recormendation.

PROS

The dialer is The Best on The market.

Vendor Response

Many thanks! We love to make our customers happy.

Replied January 2017

Jonny

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed May 2021

Megadialer is just that... Mega!

Really good system and all the team seem to love it!

PROS

Really easy to set up from scratch with really efficient support from the Megadialer team if/wehn required

CONS

Reporting could be better... but it's ok once you understand its limitations

Reason for choosing MegaDialer

Easy set up, pricing model, fantastic support

Reasons for switching to MegaDialer

They were taken over by 8x8 and changed their pricing model to a 'per seat per month' miodel. Far too prohibitive for us

Vendor Response

Dear Jonny, We'd just like to thank you for taking the time to write this review of Megadialer. Every bit of feedback like this does so much to help us out! Thanks for your kind words about our support team. We're very grateful for customers like you and hope you stick with us for years to come! Thanks again!

Replied May 2021

Read All 11 Reviews