--- title: "Monster VoIP Software Reviews, Demo & Pricing - 2026" description: "Review of Monster VoIP Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/call-center/monster-voip-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / Monster VoIP Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/monster-voip-profile/reviews/) # Monster VoIP Review From $27/month Free trial 1 plan Wondering if Monster VoIP is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Monster VoIP 4.7 [(44)](https://www.softwareadvice.com/voip/monster-voip-profile/reviews/) Pricing Starting at $27.00 flat rate per month ### About Monster VoIP Monster VoIP is a Unified Communications as a Service (UCaaS) solution that helps voice-over-internet-protocol (VoIP) providers streamline client interactions by leveraging various communication tools such as business phone systems, messaging and video conferencing. Using the auto attendant feature, enterprises can manage calls, configure music-on-hold and automatically route incoming calls to available agents. Monster VoIP provides multilingual mobile applications for iOS and Android devices, which can be utilized by businesses to make audio/video calls, store new contacts in a built-in database and utilize pre-defined provider lists to add new accounts. Managers can use the screen sharing functionality to conduct online presentations and hold virtual meetings with several participants, improving collaboration across the organization. Key features of Monster VoIP include call recording, eFax, file sharing, voicemail management and click-to-call. Pricing is based on monthly subscriptions and support is extended via live chat, phone, email and other online measures. Do you work for Monster VoIP? [Manage this product listing](https://www.g2.com/products/monster-voip/claim_requests/new?auto=true) Wondering if Monster VoIP is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. ## Monster VoIP User Interface ## Popular Monster VoIP Alternatives Main Product Monster VoIP 4.7 [(44)](https://www.softwareadvice.com/voip/monster-voip-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.77Value for money - 4.64Customer support - 4.61Functionality Pricing Starting at $27.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1005)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(468)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.09Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price Alternative Product [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) 4.2 [(570)](https://www.softwareadvice.com/voip/dialpad-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.11Value for money - 4.03Customer support - 4.18Functionality Pricing Starting at $27.00 per month Get Price Alternative Product [RingEX](https://www.softwareadvice.com/call-center/office-profile/) 4.2 [(1206)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 4.01Customer support - 4.27Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [GoTo Connect](https://www.softwareadvice.com/product/2766-GoTo-Connect/) 4.5 [(671)](https://www.softwareadvice.com/product/2766-GoTo-Connect/reviews/) Ratings Breakdown - 4.43Ease of use - 4.42Value for money - 4.53Customer support - 4.46Functionality Pricing Available upon request Get Price ## Monster VoIP Pricing and Plans Starting price: $27.00 per month Free Trial Free Version Basic $27.00 flat rate, per month Plan includes: - 24/7 Personable Support - Android App - Browser-Based App - Call Analytics - Call Recording - Click2call - CRM Integrations - Drag and Drop Call Management - Expert Hands-On Setup - Iphone App Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Monster VoIP Features - Popular features found in VoIP Caller ID Call Monitoring Call Recording Call Routing Computer Telephony Integration Contact Management IVR Mobile Access SIP Trunking Voice Mail - More features of Monster VoIP Access Controls/Permissions Alerts/Escalation Alerts/Notifications Archiving & Retention Auto-Dialer Automated Attendant Automatic Call Distribution Blended Call Center Call Center Management Call Conferencing Call Logging Call Queues Call Screening Call Scripting Call Tagging Campaign Management Chat/Messaging Conferencing CRM Email Management Employee Directory Employee Scheduling Event Triggered Actions Fax Management File Sharing File Transfer For Call Centers Inbound Call Center Labor Forecasting Live Chat Manual Dialer Multi-User Collaboration On-Demand Recording Online Voice Transmission Outbound Call Center PBX Performance Metrics Predictive Dialer Progressive Dialer Queue Management Recording Reporting/Analytics Ring Groups Scheduled Recording Screen Sharing SMS Messaging Unified Communications Video Conferencing Virtual Call Center Virtual Extensions Voicemail Transcription VoIP Connection ## Monster VoIP User Reviews ## Monster VoIP customer ratings - Overall rating: 4.7/5 - Total reviews: 44 ### Rating distribution - 5 stars: 31 reviews (70%) - 4 stars: 13 reviews (30%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.8/5 - Customer support: 4.6/5 - Functionality: 4.6/5 --- ### Our company uses Monster and it's great! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support is outstanding with quick and accurate responses. Our transition was seamless and the quality is outstanding. Easy to use with a strong UI. #### Cons I'll need to get back to you on this as nothing comes to mind. We've been very pleased. #### Vendor response We appreciate your feedback! Replied January 2020 --- ### Best software for online meeting - Overall rating: 5/5 - Reviewer: Kumutha V. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Almost 6 months using this software for online meeting #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mostly i liked here is Mobile access options and chat and messaging. While the meeting we can able to send the message seperately #### Cons I don't have anything to say here overall it's really amazing and I would like to recommend this software to everyone --- ### I don't spend a lot of time using the phone system. - Overall rating: 4/5 - Reviewer: Teri A. - Verified reviewer: Yes - Industry: Farming - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros There are a lot of extensions that can be added to it. #### Cons I haven't been able to figure out how to recall somebody if I transfer them to another extension if that person isn't at the phone to answer it. #### Vendor response Hello Teri, Thanks so much for your feedback. We will have someone reach out to you and help you will viewing your call history or using the call pick up feature. You can always contact support at 877-818-9696 or Help@monstervoip.com . Replied December 2019 --- ### MonsterVoip - User Friendly - Overall rating: 5/5 - Reviewer: Kelsie L. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very pleasant, can't complain. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything is very user friendly. Once your MonsterVoip IT Tech walks you through your setup, dashboard etc. everything is pretty easy to figure out how to use on your own. If not the manual is a great reference. Customer Service/IT Contact are very responsive and extremely helpful. I will send an email to have something updated and will receive a response within the hour which is usually followed by a call to confirm that everything is working the way it should. #### Cons I can honestly say that I don't really dislike anything with the software. I suppose going from a regular landline to internet was a change. For example, if the internet is down, the phones will not work. But that has nothing to do with MonsterVoip itself. #### Vendor response Thanks so much for the feedback and we are delighted you are happy with Monster VoIP! Replied November 2020 --- ### Monster is Awesome! - Overall rating: 5/5 - Reviewer: Laurie B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered I am using Monster for our phone and fax and have been extremely happy with what they offer. I have had the usual hiccups and have been pleased that the situation was corrected and handled immediately and to my satisfaction when it arose. The implementation team listened to our requests and provided not only a much better system, but one that was customized to our needs. They were very understanding even when we had changes to what we thought we wanted and changed up the flow after they set it up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been extremely happy with the way that Monster listened to our needs and provided us with a very user friendly system and excellent customer service. #### Cons There were no cons. I do not like change is the only drawback, but they made it so easy. #### Reasons for choosing Monster VoIP The pricing was why I originally chose Monster along with the fact that they could customize a system to meet our needs. They lived up to their promises and we are a very satisfied customer. #### Vendor response Thank you so much for your feedback! Replied July 2020 --- ### They have it all - Overall rating: 5/5 - Reviewer: Vera T. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been using MVOIP for years now and love it. They really have the best prices as well as instant support and all the features you can ever need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, has all the needed features. Support is reliable. #### Cons Sometimes there are quirks to be worked out, but it has never set us back for too long. #### Reasons for choosing Monster VoIP Cost #### Reasons for switching to Monster VoIP Ease of use, price was better. #### Vendor response Hi Vera, Thanks for your support as one of our fantastic customers. Replied January 2020 --- ### VOIP - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great customer service. Very knowledgeable staff #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros There are so many options. You can customize all you want #### Cons I cannot think of anything that I do not like. #### Reasons for switching to Monster VoIP Poor customer service and much more expensive #### Vendor response Thanks so much for your feedback! Replied December 2019 --- ### VOIP Review - Overall rating: 5/5 - Reviewer: Josie K. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I thought it was a great single line dialer system with options and features to enhance the dialer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the way you can shorten the rings and also that you can leave a voicemail #### Cons The ability to take notes while using the dialer. --- ### Better customer support - Overall rating: 4/5 - Reviewer: MARTIN P. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros the mobile app, but sometimes I think there are some bugs. Couple of times calls were not available to pick up in the cell phone. #### Cons customer support should improve. Months ago I called several times and sent emails in regards some bills but there was no answer. #### Vendor response Hello Martin, Thanks for being a great customer and we appreciate your feedback. Please be sure to reach anytime you need help via phone or email. Our Support number is 877-818-9696 and our email is Help@monstervoip.com . Replied December 2019 --- ### Great Quality and Support - Overall rating: 5/5 - Reviewer: Yuvraj K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered There was an incident where we had a trouble with our routing number I reached out to our account manager at Monster Voip and the issue was solved within a couple of minutes. So the overall experience with monster voip is been really great. Thanks Kilmer and Mark for your all time Support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quality, User-friendly Interface, Support, Integrations and API Access, Our increase in Productivity #### Cons When I think about the least nothing comes to my mind Like for me Quality and Support are the most important part and they have an excellent Support and Quality. #### Reasons for choosing Monster VoIP Their active follow up and Support #### Reasons for switching to Monster VoIP Poor Quality and Support #### Vendor response Hi Yuvraj , Thanks for your feedback. It is a pleasure having Grace Consultancy Services as a valued customer Replied September 2019 --- Showing 1 - 10 of 44 Reviews [See All Reviews](https://www.softwareadvice.com/voip/monster-voip-profile/reviews/) ## Other Top Recommended VoIP Software [Intermedia Unite](https://www.softwareadvice.com/voip/intermedia-unite-profile/) **4.7** (189) Recently recommended **25** times [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1206) Recently recommended **24** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **16** times [net2phone Canada](https://www.softwareadvice.com/call-center/versature-profile/) **4.6** (10) Recently recommended **16** times Stuck Between Options? Our experts can help you compare Monster VoIP with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice