MyOperator

RATING:

4.31

(65)

About MyOperator

MyOperator is a cloud-based business communication platform that provides businesses with tools to streamline customer interactions and improve sales processes. Professionals can use the dashboard to maintain a record of calls and gain an overview of sales operations via actionable analytics. MyOperator allows organizations to automatically route calls to available agents and track ongoing calls according to requirements. Managers can create personalized welcome messages for customers and generate performance reports to monitor call analytics. MyOperator offers an API, which facilitates integration with several third-party CRM applications, including Salezshark, Leadsquared and more.

MyOperator Pricing

MyOperator is also available at $45/mo with additional features.

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Not Available

MyOperator dashboard

MyOperator Reviews

Overall Rating

4.31

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for MyOperator

1 - 5 of 65 Reviews

User Profile

Shubham

Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2018

Best Cloud telephony solution

I am using My Operator services from last three years. i am very much happy with the system & services provided by them.

PROS

Best part for this service is you don't need any hardware setup for this. Very user friendly application.

CONS

Call Routing is on mobile phones. This can make the system better if we can answer the calls via web application only.

Vishnu

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Managing client and prospects calls became so easier and systematic with MyOperator

We needed a single number to connect our entire team to handle calls from clients and prospects. With normal mobile SIM cards, it was becoming difficult. Especially handling our business calls after business hours and on weekends. We tried some call center software in the market, but out of all of the tried ones, MyOperator did stick with us. Firstly the setup was very easy and non-technical. Then we found setting up IVR very easy with their Humonid Voice and visual call flow builder. The best part is we could map all team members on one single number and set business hours to attend client calls. We have not experienced call drops since we started using MyOperator, so that's a critical factor that made us finally select MyOperator. Great value for money overall.

PROS

Impressed with how easy it was to set up a call center with MyOperator and map all our team members on it. And loved their IVR and parrel call handling the most.

CONS

A bit pricey compared to similar products in the market. Better quality though.

Reason for choosing MyOperator

Call uptime and simplicity were impressive and decisive factors for us.

Abhinav

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2023

If you're looking for a genuine service, myoperator should be last on your list.

very bad experience. I certainly would not recommend it to anyone. They are more like a company made with an intention to take money from customers and change terms so they can do things how they want

PROS

What I liked about the company and the software is how unprofessional they are in their approach. They are so good at being unprofessional and cheating that you wouldn't realise what hit you

CONS

So here's what happened. I took the software from the company. The deal was done. But they changed the terms on their own and did not care to inform me. Once they payment was made, they decided to vanish. Today when I call them, they tell me that my annual plan was valid for 8 months. In what world is annual=8 months?

Shivam

Education Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2023

Best Virtual Number for small business

I am running a tuition agency and was facing an issue that we were not able to track and keep a record of all the calls we were getting on our personal phone number. Now MyOpertor made it easy to manage and record the calls at once place and we can later listen these calls too if required.

PROS

I like most the call recording & IVR feature available in My Operator. Call recording helps to monitor the agent's performance and in case we miss anything we can later listen to the call again.

CONS

I think they should have a feature to integrate with Google ads or with other ads management platforms also in their basic plan.

Reason for choosing MyOperator

We just started our business and we don't have any company registration other alternatives were not providing service because of that, My Operator provided service on the basis of my aadhar only.

Pratanu

Broadcast Media, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Myoperator is recommended

Good

PROS

Simplicity in the UI and implementation

CONS

There is no option to configure Thank you voice note after the recording in IVR