Nectar Desk Software

Nectar Desk Software

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Find out more:

About Nectar Desk

Nectar Desk provides cloud-based call center software for a variety of industries. It offers a suite of call center features such as call recording, interactive voice response (IVR), call transfers and agent analytics. Nectar Desk allows users to set up separate call queues; customize business hours, messages and hold music; and configure IVR functions. Calls can be recorded, forwarded to other phones and routed using skills-based routing. Nectar Desk provides managers with agent analytics tools, which allow them to check in on key agent metrics such as average handling time, missed call ratio and agent statuses. This information can help call centers assess agent performance and manage their staffing. Managers can also use call monitoring, barging and whisper...

Nectar Desk Pricing

14-day free trial, no credit card required. Basic Voice: $29/user/month. Multi-Channel: $49/user/month. Unlimited: $99/user/month.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Available

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Nectar Desk User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

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