About One Call Now


One Call Now is a mobile-based application designed for mass messaging purposes on the web. It provides clients easy access to tools that automate the SMS, email and voice message process and manage bulk messaging.

It not only allows users to record and send messages but also provides a text-to-speech functionality that converts text messages into an audible format, which is played to the recipient when the message is received. It also stores all messages for re-use and to track history.

One Call Now also lets users view message reports on mobile devices or any other compatible device to check the status of the delivery. Emergency alerts, event announcements, employee notifications and appointment reminders are a few examples of the various communication methods this solution provides.



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Supported Operating System(s):

Web browser (OS agnostic)

6 Reviews of One Call Now

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

3.0

Functionality

4.0

Ratings Snapshot

5 stars

(2)

4 stars

(4)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-6 of 6 reviews

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November 2018

Kelli from Carlson Memorial United Methodist Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2018

One Call Now contacts EVERYONE how they like to be contacted.

In today's day and age, the old "phone tree" system does not work. But One Call Now calls everyone on your list and keeps recalling. You get a report showing who was contacted and who was unreachable. With the church having so many subgroups, it is nice to be able to select only certain people or groups to call with meeting updates and event reminders; rather than calling everyone at the church, every time.

Pros

One Call Now will call, text or email your group, whichever they prefer. You can set-up sub groups to call only certain people so that the whole church doesn't need to be called when a youth meeting time is changed.

Cons

One Call Now charges based on the number of phone numbers that you have in your database. So if you have a home phone and a cell phone for someone, that counts as two numbers.

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

October 2018

Great Time Saver!

We use this at church to deliver prayer requests and reminders of upcoming events. I find the program easy to navigate for the most part. We have about 10 groups set up which makes it even easier. This has saved us much time and allowed the message to be communicated in the same way to everyone who listens to it. I highly recommend this program!

Pros

The smartphone app is very convenient for making calls.

Cons

The smartphone app is very limited in its features. It would be much better if it functioned like the One Call Now web site where I could manage the entire program from the app. Using a web browser on a smartphone is very difficult.

March 2017

Tony from N Zone Sports of America

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

1.0

Functionality

4.0

March 2017

Ripoff Artists, Buyer Beware

I had an account with One Call Now for over 6 years. I recently went to create message blast and quickly found out that upon logging in, my account had been expired. I called customer service was informed that the account is auto renewed on an annual basis. I told the guy I had been a customer for 6 years and he had no explanation other than to say call back tomorrow when the renewal team was back in. Here's why they're scam artists, you used to be able to purchase 500 call credits for $. About a year ago they did away with that option and now make you purchase 1,000 credits for $. Not having a choice, I purchased the 1,000 credits. My account now has 350 credits. I was about to use 200 credits but apparently since I haven't paid for credits in over a year, they've chosen to "cancel" my account, rendering my 350 credits useless. They're hoping I call back and pay another $ for 1,000 credits. Screw you people. Dishonest and unethical as hell. I will not be using these criminals again. BUYER BEWARE!

Pros

Software is fairly reliable. Takes a while to learn to use it but works pretty well once you learn it.

Cons

Difficult uploading process for lists

November 2018

Keri from Rodhe's IGA Marketplace

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

November 2018

Covers most of what we were looking for

Pros

Ability to add/subtract employees as they fluctuate. Can make "all calls" from a phone, doesn't have to be at a computer. Fairly simple and easy to use.

Cons

The voice over for messages is hard to understand at times, you are better off recording your own messages. You have to enter your message in the messages folder before you start a new alert. The process of filling shifts or getting the quota call doesn't seem as effective as it was advertised.

October 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

October 2018

Very large range

Pros

I like that one call allows me to reach so many people at once and it’s less likely to be missed like sending an email is.

Cons

I find it a little difficult to add a large group of new numbers all at once. It seems like they’re added, but then when a one call is sent out....their numbers don’t get the information. I might just need to mess with the software a little more though.

December 2016

Bethany from Refreshing Waters Worship Center

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

December 2016

One Call Now is easy to use

We use One Call Now to send out messages to our congregation. It is easy to use and very efficient. It gets the word out quickly and effortlessly.