Excellent way to communicate with church members

We use One Call Now at least once a week, sometimes almost daily, to keep our members informed of deaths, events, announcements, schedules, etc. It's a great tool that keeps everyone apprised of what's happening in the church.

Pros

Our church has used One Call Now for several years, and it has continually improved. We use it to send out phone calls, emails, and text messages. You can schedule your messages, send to specific groups that you set up, or to everyone in the system. I've found the easiest way is via phone app as you can use your phone mic to record your voice messages. Sound quality is pretty good, too.

Cons

The phone app used to be buggy but it has greatly improved. The program does cost, but saves so much time and keeps your congregation informed and updated.

One Call Now contacts EVERYONE how they like to be contacted.

In today's day and age, the old "phone tree" system does not work. But One Call Now calls everyone on your list and keeps recalling. You get a report showing who was contacted and who was unreachable. With the church having so many subgroups, it is nice to be able to select only certain people or groups to call with meeting updates and event reminders; rather than calling everyone at the church, every time.

Pros

One Call Now will call, text or email your group, whichever they prefer. You can set-up sub groups to call only certain people so that the whole church doesn't need to be called when a youth meeting time is changed.

Cons

One Call Now charges based on the number of phone numbers that you have in your database. So if you have a home phone and a cell phone for someone, that counts as two numbers.

Wasn’t what we needed

We enjoyed it while we used it. The price increased over the years. It just wasn’t useful for us as times changed.

Pros

We used One Call for almost 10 years. We liked the ability to communicate with our congregation.

Cons

Lack of options. Inability to converse with congregants. Low ‘open’ rate (they wouldn’t pick up or after they hear the chime they’d hang up) No option to text instead.

Not very reliable

I am currently looking for alternatives.

Pros

Able to contact multiple people with a single phone call

Cons

Not very reliable. Many times the report states I was contacted with the message, but I never even got a call! Several people say the message starts, stops then restarts with out ever completing the message. Several people reported that the message starts in the middle so full information is not conveyed.

Good call service for churches

For the most part, One Call Now is an exceptionally good service.

Pros

This is super easy to use and set up. I like the fact that it can call everyone on your list or only certain groups or indivduals.

Cons

The one complaint I have is that it can only be accessed from the church phone. Many times I have needed to send out a message and have to go to the church to do it.