MediaShout vs Servant Keeper

RATING:

4.30

(308)

MediaShout has 308 reviews and a rating of 4.3 / 5 stars vs Servant Keeper which has 668 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 / 5 (308)
4.64 / 5 (668)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
January 25, 2023
September 13, 2022
Pros/Cons
  • Pros

  • Has improved tremendously since first started using MS 4. Integration and flexibility have improved over time.
  • Ability to quickly recall lyrics and scriptures to make a great presentation.
  • Cons

  • My older computer is almost useless with MediaShout 7.
  • Extremely difficult to use. It will not read older MediaShout files, you cannot import older MediaShout files without losing all changes.
  • Pros

  • Servant keeper does a great job like most church data management softwares at helping integrate all of your needs into one program.
  • Several weeks ago, I spoke with someone on the help desk and she was very pleasant, one of the only times, I have experienced such a delightful experience.
  • Cons

  • An extra step isn't bad when I'm only doing a few changes. But, with many changes it is frustrating.
  • Very limited functionality. Especially with the search functions.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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