Planning Center vs TouchPoint

Planning Center has 1049 reviews and a rating of 4.71 / 5 stars vs TouchPoint which has 241 reviews and a rating of 4.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.71 / 5 (1049)
4.31 / 5 (241)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 26, 2022
November 8, 2021
Pros/Cons
  • Pros

  • We have been blown away with all the functions available even on the free plan. It's so well-made, very easy to use and the customer service is very responsive and friendly.
  • Planning center is such great tool to inform and prepare volunteers in advance so that they can perform to the best of their ability.
  • Cons

  • It's a little awkward to block out multiple days in the calendar that aren't consecutive.
  • As a user i several times had problems with logging in, as system did not recognize i was registered by admin twice, with the same email. So it is running 2 profiles with the very same attributes.
  • Pros

  • Ability to send and track mass emails. Great for organizing church members.
  • So glad someone recommended TouchPoint to us. It is the best option we found and the pricing is VERY reasonable.
  • Cons

  • The only negative is that some of the features can sometimes be difficult for some people to understand how to use them.
  • The formatting of e-mails, especially with images, is limited.
Pricing Range
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2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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