Otter vs Rev

RATING:

4.52

(60)

Otter has 60 reviews and a rating of 4.52 / 5 stars vs Rev which has 44 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.52 / 5 (60)
4.66 / 5 (44)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 30, 2023
January 16, 2023
Pros/Cons
  • Pros

  • I tested multiple apps on the same recording and the accuracy of Otter's auto-generated transcript was amazing - MUCH better than the others.
  • This software has a good user interface for both computer and mobile devices. Its playback option is a unique feature along with its capability of transcribing in real time.
  • Cons

  • Otter was harder hard to find this amongst a sea of other competing software. My search term was: cloud ai transcription software for transcribing recordings.
  • It's still is an A.I so the possibility of margin of errors abounds. I tried transcribing my voice but the app got some words horribly wrong.
  • Pros

  • Quick work delivered with good quality of work by Rev for transcription and foreign subtitles services. The costing also is very attractive.
  • The quality of the captions are very good. Turnaround time is exceptional as well.
  • Cons

  • Speakers in columns make it hard to cut and paste.
  • The one thing I would say is to make the search slightly more intuitive, I don't know what is wrong but it is sometimes impossible to find files that I know are in there.
Pricing Range
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

Popular Otter Comparisons