Club Automation vs MemberPlanet

RATING:

3.5

(30)
Comparisons

Club Automation has 30 reviews and a rating of 3.5 / 5 stars vs MemberPlanet which has 261 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.5 (30)
4.7 (261)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
May 14, 2024
February 28, 2024
Pros/Cons
  • Pros

  • I love the ease of use and the capability that we have to go paper free.
  • Ease of use, general layout, great support, frequent updates.
  • Cons

  • They lock you in to a 5 year contract so no matter how bad they perform you are on the hook.
  • Members have been charged inaccurate prices and the company replies that they have no idea why it’s happening. Members are also not charged at all.
Read all user reviews
  • Pros

  • What I like best is the ease of use of the Memberplanet application. Memberplanet is extremely user friendly.
  • Customer service is friendly, helpful, fast and responsive. The reporting features are excellent which makes the reconciliation process so much easier from a accounting prospective.
  • Cons

  • Inability to manage members by bulk. Absolutely terrible tech support or responsiveness to customer needs.
  • Reporting features can be delayed making accounting reconciliation a nightmare. Also, this database does not let you include someone without an email.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos