Unlike other programs with the zero cost of this program it helped us by allowing us to employ additional staff to improve our service. It has helped increase our ability to accurately maintain our inventory. It has speed up our time per aircraft when it comes down to paperwork, thus increasing our productivity.

The maintenance and work order system is extremely user friendly and fits well to our company's needs. Customer support is amazing they have helped us through the evolution of the program and are always open to information that could possibly improve the program for all users. The direct parts ordering is a great feature.

Reports, are difficult to understand. The lack of ability to have overdeveloped Inspections. When selecting tools for work orders it resets to the top of the page after each tool is selected.

As the business owner, AMI is simply amazing. All of the functions and what AMI can do for GAS I cant really put a price on it.

Extremely user friendly and accessible to everyone.

None, I do not have any cons that we have seen. We have had extensive use of the system with no short falls at this time.

Having an aviation based business software with integrated inventory control at a reasonable cost is invaluable.

Integration was pretty easy, and it was easy to learn. My favorite part is the technician's ease of use once set up with the app. There are some great features that are very intuitive.

It feels like there's too much repetition of information input. I.E. I shouldn't have to re-input the description for a part, just because I want to correct the price. When we first started using AMI we couldn't reorder squawks in a work order. That feature was quickly added, with one caveat; while the warning is that you should re-issue the traveller, the order doesn't actually change on the reprint of the traveller. That means the feature is only available to the admin personnel and not the technicians, who need it the most. There are similar issues with the billing, quote, invoice. These documents function independently, and revert back to previous information when attempting a change. It's the little things that make for extra work, or don't allow proper streamlining of the work that are most frustrating.

I would not be using this software if it was not for Jeremey and his amazing tech support. As this is a fast paced environment and spending a ton of time trying to figure out what you are doing wrong isn't always possible, having him help walk you through mistakes or steps missed has been a huge help.

It was built and designed around Aviation maintenance. There are a ton of features and options to make work flow easier.

If you start out not knowing the correct way to use a feature and do it wrong there is a big time suck of having to fix it all. The manual is great but not always idiot proof. More training videos are always helpful. "The down side is if you make something idiot proof the world will just make a better idiot."

Ease of Use, Web based (unlike EBis that’s server based), Usable across all platforms from MacBooks to my iPhone when I’m in the field.

None that I can think of. They are quick to make changes to better the software and are very open to adding new features.