Ll admit, what little I have messed around with the program beyond using it in a GPS Unit, I wish it was a little more intuitive.

It is very difficult to integrate with outside files, such as CSVs, and they often need a lot of meticulous cleaning up to get the software to read the data.

We are using ArcGIS to expand our program and be innovative in our solutions. The capabilities are nearly endless and we are excited to see where this takes us.

My experience with ArcGIS has been really great. It helps me and makes me work faster with Survey data and geographic data to understand my civil engineering projects in the initial stages.

Setups completed by other employees can be difficult to troubleshoot because of these assumptions in the documentation.

The features and functionality of this software is amazing, there are so many things that you can input to get the best results possible.

The ease with which a beginner can navigate the software. A lot of useful features with appropriate detail.

Sometimes it can be confusing to know where the tools are and how to access them.

When there are errors, the program does not explain well what caused the problem.

I know too many people who have no idea where to start with Arc it are apprehensive to use it because of its technicality.

It's a very powerful tool with so many features in it one can even imagine. It has it's applications in almost any field and worth every penny invested for.

The vast variety of tools and features to use are pretty useful. Also, the ability to manually control and manage the services is very important to my work.

The other reason that almost all the academic bodies are recommending this software is the extreme reliability and good customer support.

Had problems with log in sometimes. What else can i mention is it hangs sometimes on loading screen but very rarely.

ArcGIS online also provides a large database of mapable data in case you need it. Lots of analysis tools and the online community is great.

It's very much difficult to install to our pc. If it's wrongly installed we have again updated the os and reinstall the software.

Some of the functions are difficult to remember and I often had to refer to tutorials to figure out what to do, tools were not too self-explanatory.

Also, downloading and licensing this software is the biggest pain.

It is very awesome to link the accounting information with spatyal information because you can know where you are spending your money and which spaces of the city are you improving.

I have been using ArcGIS by ESRI for some years now with academic licensing and I am always impressed with the new and innovative features.

Catchment delineation can easily done by this software which helps in hydrological modeling. Also this software having very user friendly interface too.

Easy to use, and great for sharing information on projects in a visual format.

First plus is that it has many layers. And maps can be navigated very easily, good at integration with other type of maps.

A great and powerful program that may be hurt but it's computing and technical expertise requirements to operate effectively.

RAPID AND SIMPLE MAPS TO MAKE FOR ANY CARTOGRAPHIC EMERGENCY REQUIRED IN THE OFFICE.

The software is great for working with maps and geographic information. As a civil engineer student, it was really helpful for Hydrology class.

Sometimes the software get struck in the middle and we need to restart it to run. Sometimes I lost my models without saving it.

It’s fun if you’re into visualization of spatial data, and I totally am.

The database for ArcGIS is one of the topmost useful and the biggest data that can be useful for engineering and non-engineering purpose.

The satellite images are very useful and the quality is the best.

Return on Investment, ROI from ArcGIS, ArcMap, ArcCatalog, ArcToolbox, ArcLogistics and solutions is good.

Cost is the  major problem with small organizations as well as for students.

The range of tools at your fingertips is amazing and the training available to get an inexperienced user up and running is top notch.

It is an excellent tool for making maps or spatial analysis of geographical data with latitudes and longitudes. The visualization or the representation of the analyzed data is excellent.

Ability to track work order history, and labor. Year end reports are helpful for figuring budgets for each division.

I always have a excellent  experience working with workhub, the customer services is always there to help me if i have any question or concerns.

I have used other systems in the past but the freedom of customizing the work has been a godsend.

Staff was very responsive and patient with us as we earned to navigate the system.

I love the WorxHub and the improved efficiencies in our department related to using WorxHub.

Ease of use, ability to customize any of the apps.

The ease of use and the intuitive nature of the software. The staff at Dude is great and always very helpful.

Ease of use and ability to quickly create or edit work orders and particularly preventative work orders.

There are some features that are badly needed that were overlooked when the software was made. They are working hard to incorporate them however.

I like the fact that is can be used with different modules that are integrated with each other.

TheWorxHub provides all the features we need to have a successful preventive maintenance plan. The work order features are especially nice to track routine and special maintenance needs.

I have had an amazing relationship with the whole WorxHub team from tech support to engineers. Everyone is passionate about both the tool and their customer service.

Ease of use, easy to access reports and excellent support.

The integration went really smoothly and the residents are happy.

As of now our staff sees me in passing and they tell me when something is wrong so I have to create work order and take it out. I believe I click my mouse 22 times to complete a work order.

Worxhub helps so much with compliance and keeping us in the good books with the government. It provides great evidence when needed to show that our systems are well maintained.

They are constantly updating to make it better and it is user friendly to use. I am very impressed with Dude Solutions.

I like the ease of implementation and use. I like the ongoing innovations that have been made over time.

The reports are difficult to navigate and create.

It is very reliable and helpful in problem solving as well as budget planning. It is very useful to the front line worker and the senior manager.

Reporting is clumsy and unless you spend allot of time looking or trialing reports its difficult to get the end result your looking for.

The customer service support is great. I love that I can chat with anyone at any time and i get an immediate response.

Support & investment; consistent product improvements, new features, and very focused on listening to customers to improve TheWorxHub.

It's really nice to pull a report to see workload analysis or asset information. Most of the reports are really helpful.

US Dollar

ArcGIS is a mapping and analytics solution that helps businesses in healthcare, banking, manufacturing and other industries manage field operations, data collection, visualization, workflow configuration and more. Field workers can perform inspections, track assets and capture asset data, such as photos, videos, audio recordings, notes or markups. 


ArcGIS's business analyst application lets managers generate location-specific insights to optimize market planning, site selection and customer segmentation operations. The strategic, tactical, operational and informational dashboards allow supervisors to gain visibility into KPIs, data trends and project status. Additionally, staff members can use the crowdsource reporter tool to submit issues, observations, reviews and comments on specific plans and proposals anonymously.


ArcGIS comes with an application programming interface (API), which enables businesses to integrate the platform with several third-party solutions. It provides multiple iOS and Android mobile applications, allowing employees to handle operations remotely. Pricing is available on request and support is extended via phone, email, community forum, FAQs and documentation.



LongDescription

Real-Time Analytics

Engagement Tracking

Forecasting

User Management

Status Tracking

Performance Management

Customizable Reports

Document Storage

Database Support

Access Controls/Permissions

Activity Tracking

Service Request Management

Data Synchronization

Customer Segmentation

Dispatch Management

Templates

Visual Discovery

Charting

Real-Time Monitoring

Interoperability

Route Optimization

Publishing/Sharing

Task Scheduling

Ad hoc Reporting

Paratransit Management

Disposal Management

Spatial Analysis

Order Management

Single Sign On

Reservations Management

Risk Assessment

Strategic Planning

Bus Mileage Optimization

Data Extraction

Behavioral Analytics

Communication Management

Geolocation

Customizable Fields

Collaboration Tools

Data Capture and Transfer

Sales Trend Analysis

Geographic Maps

Scheduling

Data Import/Export

Geofencing

Process/Workflow Automation

Multi-Location

For Healthcare

Driver Logs

Mileage Tracking

Self Service Data Preparation

Heatmaps

Route Management

Statistical Analysis

Mobile Access

Profitability Analysis

Cost Tracking

Fixed Asset Management

Dashboard Creation

Inventory Tracking

Depreciation Management

Real-Time Data

Geocoding

Internet Mapping

Performance Metrics

Routing

Historical Reporting

Scorecards

School Bus Routing

Statistical Modeling

Predictive Modeling

Data Connectors

Maintenance Management

Trend/Problem Indicators

Deep Learning

Benchmarking

Role-Based Permissions

Labeling

Ad hoc Query

Real-Time Notifications

Statistics

Map Sharing

Workflow Management

Website Integration

Data Collection

Key Performance Indicators

Visual Analytics

Asset Tracking

Activity Dashboard

Alerts/Notifications

Equipment Maintenance

Reporting & Statistics

Predictive Analytics

Data Visualization

Reminders

Multiple Data Sources

3D Imaging

Geotargeting

Fixed Route Management

Web browser (OS agnostic)

ArcGIS Online pricing (<100 users) is based on purchasing the exact number of users required, with more able to be added at any time. See the ArcGIS website for pricing calculator.

Large organization pricing (100+ users): Contact ArcGIS for a quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ArcGIS

In Person

Live Online

Webinars

Documentation

Videos

TheWorxHub by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management CMMS platform, designed to streamline operations and facilities maintenance, for smarter, more efficient maintenance and operations. Our award-winning, all-in-one solution empowers over 2000 healthcare and senior living organizations to build smarter budgets, reduce maintenance costs, and proactively remain compliant — allowing employees and teams to spend more time on delivering quality care and exceptional resident experiences, while promoting standards focused on health and safety.

Designed to meet the needs of healthcare professionals, Brightly helps healthcare organizations tackle challenges that operational teams face today, such as centralizing work orders, organizing compliance-related tasks, managing building space, and synchronizing biomedical and facilities. For senior living organizations, Brightly also helps communities track and manage housekeeping, streamline transportation, and modernize data entries for any resident changes.

With TheWorxHub, users schedule and automate location- and asset-based work orders with a digital and centralized solution, making your team’s jobs easier and more streamlined with request automation. The solution’s mobile capabilities allow maintenance and operations team members to update service requests and inspection requirements, as well as prioritize and complete work orders from any mobile device — enabling access to crucial information anytime, anywhere.

Users can schedule preventative maintenance work orders on high-value assets to not only ensure continuous safety and compliance, but to shift away from costly, reactive repairs – ultimately saving your organization money by extending asset life. 

TheWorxHub includes updated compliance codes for The Joint Commission and DNV, as it is designed to track compliance-related tasks and environment of care rounding. Pre-built deficiency-specific dashboards ensure communication between safety committees and maintenance teams, generating automated work orders and deficiency notifications. Pre-built risk assessment frameworks and dashboards help track asset risk, enabling you and your team to stay organized and on-track to be compliant.

The solution provides real-time data and analysis with built-in reports, predefined dashboards with KPI, and dynamic business intelligence visualization tools – providing your teams with up-to-date data and analytics to make and justify critical operational and budget decisions. 

TheWorxHub integrates with your software ecosystem through our APIs – as well as other Brightly products – ensuring a continued 360-view of your operations. 

At Brightly, we’re proud that our clients call our support “legendary.” We partner with clients to bring deep, industry-focused expertise, integrated technology and committed client service teams to help you accomplish more than you think is possible. Whether it is before, during or after implementation, our support team is always just a call, chat or email away. And, if you want to connect with peers or conduct your own due diligence, the Brightly Community is just a few clicks away for instant product help and peer connections. 


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