Excellent, both [sensitive content hidden] have been extremely helpful. A very positive experience, great customer service, no problem is to much. Always a very quick response from the team at Azolla. I like this software, I find it easy to use, and will recommend to my peers in the business.

We currently use the Azolla system, for planned/preventative and reactive maintenance along with facilities type tasking. The system is currently used by four people on a daily basis, tracking the tasking and activities of multiple contractors.It is great for its ability to track a task, monitor supplier output ensure task is completed as scheduled.There has been a requirement for some time for the business to be able to retain data about its building, to assist in budget preparation and provide a ten year forward maintenance plan. This piece of software in the short time it has been in operation is allowing Utmost to do this.As a manager I like the interactive dashboard which I find both intuitive and helpful.As a manager and for the team it allows me to have a complete oversite of the activities on site on any given day. We use the planned maintenance modules extensively. The dashboard is a great tool, very intuitive, allowing quick easy access to the statistics, and is a great briefing tool for management.

Getting the team to input regularly and to interact with the software.

In day to day work Apleona Provides support to clients by scheduling planned maintenance and responding to reactive issues as they arise, Azolla allows this to happen in one place with planned maintenance scheduled and helpdesk calls logged directly by the clients we can track the progress and provide updates more effectively. These calls can be closed off by technicians and called upon in future if ever needed. Its also effective to store certs from planned maintenance to be pulled if required to show compliance on the client side. The customer support from the azolla team is also a great benefit, requests for access to additional sites have always been handled quickly and efficiently avoiding any delays in my work day.

Allows me to follow progress on WO's and reactive tickets raised by clients. The ability to access contractor reports or certs from past maintenance visits. Provides comprehensive data to include in client reports showing works completed and any outstanding issues to be addressed. Multi site access allows for the above to be complete much more efficiently for any clients that may have more than one site under the company contract.

Some delays can be encountered with allocation to other users where they have not closed out WO's that have been completed,

It’s a multi-site system so I can see work across all sites that I manage on one place. The customer support is good and queries are closed out quickly and with a good knowledge of the system

We can provide each client with an overview of all preventative work planned for the year and demonstrate compliance to that plan. Allows us to see what follow-up activity needs my attention on the home screen. We can quickly access supporting documentation like contractor service reports. We can report to our clients on the status of all work activities including follow-up actions. Service reports for work are stored on one place and are easily accessible.

Getting other people to close out their actions can cause delays.

good CMMS. Not a H&S management system.

traceability and a good cmms to manage maintenance

Risk assessment export is not useable in excel

great so far, only in initial stages so some issue will arise but azolla have be great to show how to tweak the platform to suit my needs.

user interface good easy for staff to log/report issues easy to assign team member to tackle the issue.

no single sign on as yet, will be adding in near future

User friendly and easy to navigate and train new staff

no drag and drop option for files. I would find this to be quite a time saving solution if this was setup

For someone who has only been using Azolla for 2 months, I have not had too many issues with it. The customer service with Azolla has been amazing and they are very quick to get back to any queries I have.

I like the schedule planner the most as it gives me a breakdown of work coming up in upcoming days, weeks, months and years. Azolla also keeps a record of suppliers contact details and contracts which can be hard to find in emails making it very time sufficient.

It can take a long time to load, depending on which tab I am going into (especially tabs containing a lot of data).

Maintaining functionality of FM software but with a simple, straightforward and user friendly interface.

Some areas of business that doesn't align with Azolla functionality but Azolla team have offered support and willingness for development of future functionality in these areas.

Very positive

Good Front end and good flexibilty in setting up sensors

There are no obvious short comings at this point in time

Very user friendly dashboard and GUI. Great user feedback management system.

Nothing encountered as of yet. It is still early into the implementation of the new package.