About CHEQROOM

CHEQROOM is an asset tracking solution that helps businesses and schools streamline operations related to equipment booking, troubleshooting, barcode scanning, maintenance management, inspections and more. It provides mobile applications for Android and iOS devices, which enables professionals to review assets' service history, scan QR codes, tag items or add images to flag issues and monitor personnel's check-in/out processes using eSignatures.

CHEQROOM allows organizations to send automated reminders about equipment maintenance via SMS, push notifications or email and by maintaining a log of recurring issues. Administrators can generate reports to track assets' usage levels, investments, expiration dates, depreciation status and location. Additionally, mana...


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Supported Operating System(s):

Web browser (OS agnostic)

117 Reviews of CHEQROOM

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(71)

71

4 stars

(42)

42

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 117 results

March 2018

Gabriel from Purplepass Ticketing

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Easy to use hardware/equipment management system with great support

Greatly simplified the management of our equipment rental, allowing us to handle more and more reservations without getting mixed up. It's now an absolute standard in our daily toolbox of things we use to run our business.

Pros

We looked around at several inventory management systems but none of them were right. Cheqroom is exactly what we were looking for. An easy to use cloud-based inventory management system that would allow us to keep track of equipment rentals between two different warehouse locations. It is pretty robust but is easy enough for everyone in the office to use it to enter reservations, check out gear, check it back in, etc. I'd say the best element of Cheqroom is the support. They are always quick to reply when I have a question or need help. More than that, they don't just give a short canned response - They really dig in deep, understand the challenge, test on their end, and provide several suggestions on how to address the issue I am facing. They really want you to succeed with their service and so far it's been a huge life saver for us. Lastly, they have taken feedback and suggestions that I've provided and actually implemented them extremely quick. These updates, although minor, have helped the service really fit right in and work exactly as we need. Cheqroom is one of those companies that I actually am happy and enjoy being a client of theirs. I'm proud of it. I hope as they grow, they stay awesome.

Cons

I will not call this a con, rather just a special request...(NOTE: We have already discussed this and it's been added on their development roadmap so this is not only not a con, it's a pro because they are planning on doing something like this at some point!) Would be great to be able to manage non-inventory items - Small things that we want to keep track of how many we provided in the rental but don't want to track each item individually (e.g. How many charging cables did we give them with their rental).

Response from CHEQROOM

Replied April 2018

Hey Gabriel, Wow! Thanks so much for your great review, you just made our day! :) We love building CHEQROOM together with you and all our users. Stay tuned for the upcoming features! :) Let us know as always, if there is anything else we can do for you. -- Katalin

May 2020

Joseph from SWC

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2020

This can do almost everything you need

I couldn't do much automaton in the beginning but the CheQRoom team us always working on improving and I have to say it does get better. Now they have build in automation and I don't have to use 3rd party software.

Pros

I love how you can setup automation from email to reminders and time alarms so I don't have to waist my time going through and finding who's late.

Cons

For my particular use the calendar is worthless, all I see is [SENSITIVE CONTENT HIDDEN] streaks all across the calendar.

Reasons for Choosing CHEQROOM

CheQRoom had the best features that I needed for what I was trying to do. Even in the beginning it couldn't do everything but now many of those features are added in.

Response from CHEQROOM

Replied May 2020

Hi Joseph, Thanks for the great review! Happy to hear that the email reminders and alarms are saving you so much time. I'll make sure the customer success team gets in touch to find out if they can help you out with the calendar. Cheers - Charlotte

May 2020

Tyler from MacDon Industries

Company Size: 1,001-5,000 employees

Industry: Machinery

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Functionality

4.0

May 2020

Solid Structure and Process, UI & UX need improvement

CHEQROOM is a solid product for a dedicated userbase who can access its potential and implement strong processes and workflows. For the casual user if not clearly defined what to do can get lost in the sauce of the program and get overwhelmed. And upgrade or redesign of the UI/UX would be a great improvement especially if targeting broader applications. Was very useful in planning when multiple teams are using the same capital hardware (test equipment) and it has to be managed by multiple levels of priority and timelines.

Pros

Multi-use sign out and accountability on equipment was the most direct advantage when first implemented. The planning and reserving equipment was also ideal when project planning and evaluating resources working with other leaders to accommodate changing project timelines and requirements. Desktop and App integration was a good feature.

Cons

Found it difficult to get a hang of the check in and check out process. Could potentially be due to our implementation which I'm not sure how involved customer support was. We had in-house support from a engineering lab leader who led the sourcing and implementation. I found enough barriers in the process that I avoided it if not necessary to the task. I never went out of my way to try to implement it for my workflow rather used it sparingly when I had a specific request.

June 2020

Kevin from Grijsfilter

Company Size: 2-10 employees

Industry: Media Production

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

My go-to equipment management platform.

Pros

+ I tagged all my equipment with asset tags, and that saves me a lot of time. When I'm in a hurry, I can easily use the mobile app to check all my equipment in or out. + I also keep my invoices safe with the related equipment. That way, I never need to search. + Since many people are using our equipment, the flagging feature is crucial in our workflow. We can't afford to have broken equipment on set. This feature prevents us from losing time and motivation.

Cons

- Some things can be fixed with UX/UI. But once you know it it's fine.

Response from CHEQROOM

Replied June 2020

Hi Kevin, Thank you for your review. I'm glad that CHEQROOM helps you save time and keeps you and your team motivated. Cheers! Charlotte

May 2020

MATTHEW from Aspect Consulting

Company Size: 51-200 employees

Industry: Civil Engineering

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2020

Functional, flexible, and reliable software. Great customer service.

We have 20 daily users and another 20 occasional users, and a few hundred items to track. CheQRoom functions almost perfectly every day, every hour. Reliable. And if something seems wrong, customer service is very good.

Pros

CheQRoom works great for us. Stable, functional, has all the features and options we need. When we have questions or problems, customer service is extremely good - fast, very knowledgeable, very friendly.

Cons

The usability of the UI is good, not great. Even some experienced users occasionally make operating errors because the right button or feature is not prominent on certain pages or screens.

Response from CHEQROOM

Replied May 2020

Hey Matthew, Thanks for your super positive review :-) Glad to hear that CHEQROOM is working so well for you and your team. Our customer success team will be happy to hear you appreciate their work! Also, feel free to share more specific feedback on the UI with them if you haven't done so. All the best, Charlotte