# DirectLine Software Reviews, Demo & Pricing - 2026

> Review of DirectLine Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/cmms/directline-profile

---

[Home](https://www.softwareadvice.com/)

/

[Maintenance Management Software](https://www.softwareadvice.com/category/4390-maintenance-management/)

/

DirectLine

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/cmms/directline-profile/reviews/)

# DirectLine 2026: Benefits, Features & Pricing

Wondering if DirectLine is right for your organization?

Our Maintenance Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

DirectLine

4.5

[(30)](https://www.softwareadvice.com/cmms/directline-profile/reviews/)

Pricing

Pricing available upon request

### About DirectLine

Megamation offers a fully customizable cloud-based CMMS (computerized maintenance management system). Maintenance software custom-fit for you. It can be scaled for any organization across many industries.

The CMMS has enabled maintenance and operations professionals to improve efficiency, enhance asset reliability, reduce costs, and deliver data-driven decisions for over 40 years. Improve efficiency and benefit from data-driven decision making. Megamation software offers a comprehensive solution complete with all the core features and functions needed by maintenance professionals customized and adapted to your specific environment.

Our AT-SITE mobile design concept offers several significant advantages for maintenance teams. Eliminate unnecessary travel time, enhance accuracy, and boost efficiency with access to all your relevant maintenance data on your mobile device.

Unlimited Personal Training, One-On-One 24/7 Phone & Email Support.

The system is compatible with Mac and Windows operating systems and any iOS or Android mobile device.

Wondering if DirectLine is right for your organization?

Our Maintenance Management Software selection experts can help you in 15 minutes or less.

## DirectLine User Interface

## Popular DirectLine Alternatives

Main Product

DirectLine

4.5

[(30)](https://www.softwareadvice.com/cmms/directline-profile/reviews/)

Ratings Breakdown

-   4.02Ease of use
-   4.47Value for money
-   4.92Customer support
-   4.31Functionality

Pricing

Available upon request

Get Price

Alternative Product

[MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/)

4.8

[(1039)](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.65Value for money
-   4.83Customer support
-   4.56Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[UpKeep](https://www.softwareadvice.com/cmms/upkeep-profile/)

4.6

[(1324)](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.54Value for money
-   4.72Customer support
-   4.44Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[EZO](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/)

4.6

[(1543)](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/)

Ratings Breakdown

-   4.45Ease of use
-   4.58Value for money
-   4.59Customer support
-   4.45Functionality

Pricing

Starting at $48.00 per month

Get Price

Alternative Product

[eMaint CMMS](https://www.softwareadvice.com/cmms/emaint-x3-profile/)

4.5

[(409)](https://www.softwareadvice.com/cmms/emaint-x3-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.29Value for money
-   4.46Customer support
-   4.39Functionality

Pricing

Available upon request

Get Price

Alternative Product

[FMX](https://www.softwareadvice.com/cmms/fmx-profile/)

4.7

[(420)](https://www.softwareadvice.com/cmms/fmx-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.70Value for money
-   4.88Customer support
-   4.50Functionality

Pricing

Available upon request

Get Price

## DirectLine Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## DirectLine Features

-   Popular features found in Maintenance Management
    
    Billing & Invoicing
    
    Calendar Management
    
    Document Management
    
    Inspection Management
    
    Inventory Management
    
    Scheduling
    
    Service History
    
    Technician Management
    
    Third-Party Integrations
    
    Vendor Management
    
-   More features of DirectLine
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Asset Assignment
    
    Asset Kitting
    
    Asset Lifecycle Management
    
    Asset Planning
    
    Asset Tracking
    
    Assignment Management
    
    Audit Management
    
    Audit Trail
    
    Automated Scheduling
    
    Barcode/Ticket Scanning
    
    Barcoding/RFID
    
    Budgeting/Forecasting
    
    Calibration Management
    
    Check-in/Check-out
    
    Checklists
    
    Commercial Properties
    
    Communication Management
    
    Compliance Management
    
    Contact Management
    
    Contract/License Management
    
    Corrective and Preventive Actions (CAPA)
    
    Cost Tracking
    
    Customer Database
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Data Import/Export
    
    Digital Signature
    
    Dispatch Management
    
    Document Storage
    
    Downtime Tracking
    
    Electronic Signature
    
    Equipment Maintenance
    
    Equipment Management
    
    Equipment Tracking
    
    Facility Asset Management
    
    Facility Scheduling
    
    Fixed Asset Management
    
    For Mechanical Equipment
    
    For Schools
    
    GPS
    
    Historical Reporting
    
    Incident Management
    
    Inventory Control
    
    Inventory Tracking
    
    Invoice Management
    
    Job Management
    
    K-12
    
    Key & Lock Management
    
    Location Tracking
    
    Maintenance Management
    
    Maintenance Scheduling
    
    Materials Management
    
    Mobile Access
    
    Monitoring
    
    Multi-Location
    
    Parts Management
    
    Preventive Maintenance
    
    Purchase Order Management
    
    QR Codes
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Reservations Management
    
    Residential Properties
    
    Resource Allocation
    
    Safety Management
    
    Search/Filter
    
    Service Request Management
    
    Space Management
    
    Status Tracking
    
    Tagging
    
    Task Management
    
    Task Scheduling
    
    User Management
    
    Warranty Tracking
    
    Workflow Management
    
    Work Order Management
    

## DirectLine Integrations

Tableau

Integration rated undefined from -1 review

## DirectLine User Reviews

Overall Rating

4.5

Ratings Breakdown

5

50%

4

50%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.0

Value for money

4.5

Customer support

4.9

Functionality

4.3

KB

Kevin B.

Philanthropy

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed July 2018

Highly functional application - terrific customer service response and flexibiliy

5

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Great customer service, including unlimited training, prompt response and flexibility in developing and implementing changes to enhance functionality and user experience

Cons:

The software (administrative portion) is not the easiest to use and the reporting is a bit clunky. In terms of ease of use - this application has extensive functionality and, in my experience, it is difficult to make such applications "completely" friendly to users who don't have a level of experience working with CMMS systems, so I don't consider this a drawback.

Read More

RA

Ralf A.

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed January 2017

DirectLine - Direct Success

5

We are thrilled with DirectLine so far. The system is very user friendly and as we trained all our managers, supervisors and group leaders, we haven't missed a beat in creating work orders. We have also started up PM programs in several departments (with all documents needed scanned into the system) and we are now working on generating reports. The support from your team has been tremendous. All changes we have requested has been granted and every question we have had, has been answered. We are eagerly looking forward to what the future is bringing.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

User friendly, great support.

Cons:

Nothing we dislike at this time.

Read More

TM

Terry M.

Hospital & Health Care

201-500 employees

Used unspecified for more than 2 years

Review source

Reviewed June 2017

Megamation - a great resource to us, we use it primarily for Work Orders, Equipment inventory and PM

5

tracking work orders, tracking equipment repairs, prompts for Preventative Maintenance, daily, weekly , monthly.

Ratings Breakdown

4

Ease of use

Previously 4

5

Value for money

5

Customer support

5

Functionality

Pros:

Ease of use and customer support, the Megamation staff are always proactive they call us regularly to see if there is anything we need, whenever we have a question they are always prompt and helpful

Cons:

I have no complaints, we only use a small portion of Megamation's capabilities, I'd like the font to be larger. Other than that I am a very happy user.

Read More

RW

Richard W.

Government Administration

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2017

Drinking Water and Wastewater Operations Maintenance recording made easy

5

Shopped around for a CMMS application for almost a year, we consider this a solid platform for our maintenance programs.

Ratings Breakdown

3

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Help is always available, affordable alternative to an expensive software suite. Screens are easy to navigate.

Cons:

There was a bit of a learning curve for some staff who did not use the system on a frequent basis, but support was available.

Read More

KH

Kevin H.

Semiconductors

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed June 2017

My experience with DirectLine has been very positive

5

I have a very good idea of what maintenance activities are being done in my group. It's straight forward to schedule the maintenance.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The software works well and predictably. I appreciate the support I have received from DirectLine. Having 24 hour support is fantastic. The support Staff is always helpful and they are quick to fix my issues.

Cons:

Too many mouse clicks for a scheduler/superuser. I think they could do a better job making some of the redundant tasks more streamlined.

Read More

AA

Alex A.

Glass, Ceramics & Concrete

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed June 2017

Fantastically versatile, exceptional customer service and support for even the smallest issues.

5

Allows us the benefits of keeping up to date on all things maintenance, allowing improved equipment availability.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Effectively made this a one stop shop to provide a tool kit to maintenance and engineering, for any industrial environment. It is also configurable to our needs.

Cons:

Can be a little overwhelming at first until your organization understands it's abilities and how you want to use them.

Read More

BK

Brandon K.

Electrical/ Electronic Manufacturing

501-1000 employees

Used other for more than 2 years

Review source

Reviewed July 2018

Good

4

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

It helped us move from papers to paperless, easy to look up information if you know what you're looking for. Costumer service is excellent!

Cons:

It's slow, but that maybe our internet. You have to switch between several screen to get all the information you need sometime.

Read More

KC

Keith C.

Semiconductors

Used unspecified for more than 2 years

Review source

Reviewed June 2016

Facilities Manager utilizing Megamation Directline

4

Ratings Breakdown

3

Ease of use

4

Customer support

4

Functionality

Pros:

Very professional CMMS with excellent support. Gives up great method to track, schedule and document preventative maintenance.

Cons:

Somewhat awkward to navigate until trained and get some experience with it.

Read More

CH

Casey H.

Primary/ Secondary Education

Used unspecified for more than 2 years

Review source

Reviewed June 2016

Helps us stay organized

4

Ratings Breakdown

3

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Customers now have a single path to get their needs met. This has allowed us to properly organize our time.

Cons:

Some of the modules in the product are unnecessary for us.

Read More

AS

Antonio S.

Electrical/ Electronic Manufacturing

201-500 employees

Used daily for less than 6 months

Review source

Reviewed December 2017

General Manager

4

Great experience. We appreciate the support in uploading out data

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

The Mobile app is a great tool to use. Accessibility to as many user we want. Simple to use and configurable to our needs

Cons:

It is a good software on overall but there is many glitches, most due to improper use and lack of training. More webinars on you tube should be available.

Read More

Showing 1 - 10 of 30 Reviews

[See All Reviews](https://www.softwareadvice.com/cmms/directline-profile/reviews/)

## DirectLine Popular Comparisons

[MaintainX vs DirectLine](https://www.softwareadvice.com/cmms/directline-profile/vs/maintainx/)

## Other Top Recommended Maintenance Management Software

[MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/)

**4.8** (1039)

Recently recommended **190** times

[Click Maint CMMS](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/)

**4.8** (122)

Recently recommended **112** times

[Fiix](https://www.softwareadvice.com/cmms/fiix-profile/)

**4.5** (628)

Recently recommended **106** times

[Coast](https://www.softwareadvice.com/product/246342-Coast/)

**4.7** (101)

Recently recommended **92** times

Stuck Between Options?

Our experts can help you compare DirectLine with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice