About Express Maintenance

Express Maintenance is an on-premise maintenance management solution designed to help organizations of all sizes streamline processes related to the management of purchase orders, assets, task scheduling and more. The platform allows managers to track scheduled services and manage maintenance history, machinery downtime, inventory levels and employee time.

Express Maintenance comes with customizable work orders, which allows users to define tasks and arrange form fields based on priority. Features include real-time alerts and notifications, barcode scanning, preventive maintenance, service history tracking, mobile access and more. Additionally, the report builder tool enables administrators to gain insights into operations, maintenance request status or equip...


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Supported Operating System(s):

Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8, Windows 10

2 Reviews of Express Maintenance

Overall rating

5.00 / 5 stars

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October 2017

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Express Maintenance is a robust CMMS that has met all our needs.

We have a systematized and automated PM and Inventory program; as well as a work order system. Through this software we are able to better manage our parts inventory, keep track of service history, and perform root cause analysis and MTBF reporting. It's allowed us to move from a reactive maintenance environment to a proactive one through the PM/PdM system.

Pros

When we were looking for a CMMS we needed one that was easy to use and had a reasonable price point. We paid for their enterprise license which gave us the ability to deploy it to an unlimited number of users and sites. I've implemented a CMMS before and it can be daunting task so what I was more interested in was the implementation support. Express Maintenance has partnered with Manufacturing Asset Solutions for their implementation and training support. Having MAS available to us for onsite project development, implementation, training, and continuous improvement support has made all the difference. MAS provided us with an ROI on the implementation and a project manager to ensure our CMMS was going to provide the quality and timely data we needed and expected from our CMMS.

Cons

Express Maintenance is server based. Even though we've been told they are working on a mobile app we haven't seen it yet. However, we were able to install the software on our MS Surface Pro Tablet and it worked just fine. Looking forward to a more mobile solutions.

June 2019

Robert from Yamada North America

Company Size: 201-500 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2019

Great Product

Pros

Functionality and ease of use are outstanding.

Cons

It would be nice if the companies that have software agreements already in place received an email with the password for the upgrade automatically, instead of having to submit a support ticket to get the password.

Response from Manufacturing Asset Solutions

Replied July 2019

Hi Robert! Thank you for your review and the opportunity to improve Express Maintenance for our end users! I've submitted your request to the development team for further discussions on streamlining the EM versioning / update process (and associated passwords) for clients that have software agreements. Thanks again for taking the time to review EM and helping us improve the user experience. Sincerely, The Express Maintenance Support Team