Flightdocs Software


 

Flightdocs is a cloud-based maintenance management solution that helps aircraft and helicopter operators to manage their fleets, access reports on specific metrics, perform required actions and schedule operations from a single location. Key features include inventory control, product training, eLogbooks, non-routine maintenance and more.

Flightdocs's maintenance tracking dashboard allows users to keep track of the progress of different workpieces and take actions on reporting and updating maintenance events. The solution also features custom equipment management (CEM) which helps users to manage the process of moving engines and other components on and off their fleet.

Users can also report, track and manage discrepancies, MELs, NEFs and CDLs in real time. Additionally, the solution offers a procurement module, digital signatures and a pilot dashboard that helps the flight crew to communicate with maintenance teams before, during or after trips.

Support is offered via phone, email and product videos.

 

Flightdocs - E-signature
 
  • Flightdocs - E-signature
    E-signature
  • Flightdocs - Maintenance
    Maintenance
  • Flightdocs - Maintenance due list
    Maintenance due list
  • Flightdocs - Pilot dashboard iPad
    Pilot dashboard iPad
  • Flightdocs - Work order detail iPad
    Work order detail iPad
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

13 Reviews of Flightdocs

Showing 1-13 of 13

 

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Ronald from Graham Capital Corp.
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

I have been working on aircraft since 1979.

Ease-of-use

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It saves a lot of time and make a nice loge book.

Pros

How easy it is to use the software. Having an electronic signature for all the documents. Having link to the maintenance manual.

Cons

Not having all the links for the inspections you have some but not all the inspections have links. Some times I've run into a problem with how you name some of the components. It is a little different from what I have used before.

Review Source: Capterra
 

Don from Atlanta Air Charter

May 2018

May 2018

Professional, reliable, visual, intuitive, Mobil, I love it.

Ease-of-use

Functionality

Product Quality

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Ease-of-use
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Pros

Always available, the Mobil apps make on the road access easy. Support is just a call away and alway very helpful! The dash board is the best. Easy to use. Very power tool for our business.

Cons

Work order function doesn't show next do information like the task has when you move it to the work order tab. time remain or days till due would be very helpful in the work order. It also allows you to add the same task more team than once.

Review Source: Capterra
 

Ioannis from PACE Aviation

May 2018

May 2018

Excellent layout and very user friendly.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

The inventory system is included in the price of the software.
Support is a phone call away and is in the USA compared to other systems that have support in Canada.

Cons

I wish schedule side of the software was developed further so we can have a one stop shop for our flight department.

Review Source: Capterra
 

Richard from Stat MedEvac

May 2018

May 2018

It has been a very good product. There are features downstream that would help others.

Ease-of-use

Functionality

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Pros

It is pretty simple to operate. You can have multiple screens to operate in at the same time. Having 24 Hr. access from anywhere and tech support 24/7 make this a great product.

Cons

1) Not seeing the current part total time on the report. 2) The Flights tab is not really usable in helicopter operations, especially EMS, it takes too may steps to get to the point of creating a flight. 3) Templates that are not fully interactive with each aircraft.

Review Source: Capterra
 

Paul from Air Med International

May 2018

May 2018

The easiest system I've used

Ease-of-use

Functionality

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Pros

It's easy to fix mistakes. Tech support is awesome . I like the way I can find items with little or no problems

Cons

Can't really pinpoint one thing! Everything I do is easy and if I run across an issue Technical is very eager to help in a very short time!!

Review Source: Capterra
 

Adam from Alerion Aviation
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Top notch software for my Part 135 needs

Ease-of-use

Functionality

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Support

It makes keeping all of my aircraft compliant so easy. The customer support is second to none as well.

Pros

It is so easy to use, and the customer support is the best in the industry. I have used all of the major tracking software and Flightdocs is by far the best out there.

Cons

I wish it was easier to sort my tracking by ATA code instead of having a key word. Other than that I have no complaints.

Review Source: Capterra
 

Brad from STRYKER CORPORATION

May 2018

May 2018

Been a great company to work with. Online platform is easy to use and people are great.

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Functionality

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Pros

The Enterprise platform has been easy to use. For the most part it is intuitive and easy to find what you are looking for with only a few clicks. Signing off maintenance items is very straight forward and adding them to a logbook entry is a seamless process. Really like the Work Order function as it helps us to plan out our next maintenance events and capture all necessary items in one spot as well as sign them off in a group. The functionality across platforms (ie. PC, iPad, iPhone) really adds another level of ease of use. Adding attachments is a breeze. The ability to track history on components is also a big plus and is easy to access. Print outs are clean and organized and give you many options as to what variables you may want to include in a maintenance card or logbook. Another great part about the software is that it continues to be improved both from a functionality and features stand point based on customer feedback and industry demands. The Maintenance Information Center is also a great way to quickly see what's coming due.
Apart from the software itself though I have to mention the staff. You can always get someone when you call in and you don't have to go through a phone tree to get there! They've been very easy to work with and not only take care of any issues we have, but also get them done quickly and accurately. They listen to customer comments on needed improvements and make changes as appropriate. They've been a pleasure to work with.

Cons

When signing off individual maintenance tasks in a work order before the entire work order is done, there isn't an easy way to put the same compliance date on all tasks once you go to sign off the entire work order. Consequently if you have a work order that takes you a week and you sign off tasks each day there will be 5 different dates on the tasks unless you go back and revise each task to reflect the final day of sign off. So far the new checklist feature doesn't allow you to have a recurring checklist. Each time you want to do the same checklist (ie. a post flight) you have to create a new one from a saved template. No way to assign a Purchase Order to a specific aircraft.

Review Source: Capterra
 

Robert (Bob) from Hillwood Airways LLC.

May 2018

May 2018

The Flightdocs experience has been a great success story for our company!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Time savings. Ease of use. Great support. The program is always up and running. We've never had the program give us any trouble.

Pros

There's no training required to operate the program. The program is intuitive and easy to use. Pulling data to run reports in an Excel file is a snap.

Cons

No options to have simple report templates available such as completed work last month, last quarter or last year. Another would be a report on just discrepancies.

Review Source: Capterra
 

Andrew from Bombardier Aerospace

May 2018

May 2018

LOVE working with FlightDocs. Easy and user friendly!

Ease-of-use

Functionality

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Pros

I love the customer support. Fast responses to concerns and questions answered quickly. By far the best around.

Cons

I can't print out a blank task card. It's difficult to narrow down a search between aircraft in your fleet when opening the program.

Review Source: Capterra
 

Dawn from Superior Charter Air/JetSuite Air
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

My experience in using a MXT system is 4 yrs working for CAMP Sys, 1 1/2 yrs working w/FD

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It assists with what the software was built to do, keep track of maintenance and what is coming due, however, with Flightdocs analysis or releases, the audit of the system is a daily.

Pros

There is not much I like most about this software. The software is simple set-up and user friendly. I like the ability to export information on .xls spreadsheet.

Cons

It is difficult to quickly do an update, i.e. revision. It seems if there was a template of a basic aircraft build, the aircraft would be consistent. The software is perfect for a part 91 operator, not a 135 operator. The reporting is not robust enough.

Review Source: Capterra
 

Greg from Stryker Corporation
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2018

May 2018

Great tracking program with great support, makes my job easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Pros

Software can do most anything that we would require. When we recognize items it can't accomplish we let Flightdocs know and functionality is usually included in future updates.

Cons

Enterprise has more functionality that previous version of Flightdocs, but it does require interaction than the previous version. Would be nice if some of the functionality was simplified like the original version of Flightdocs.

Review Source: Capterra
 

David from Peace River Citrus Products
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Feeling cheated

Ease-of-use

Functionality

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Value for Money

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Quality
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Support

None

Pros

Friendly support people and would probably work if just using for maintenance tracking. They are definitely less expensive than other tracking programs but if you have a new airplane they have to build your tracking.

Cons

Did not deliver on their promises and would not refund our money. Make sure they can do what you request, and be using it, before you pay them or you'll be out the money.

Review Source: Capterra
 

Vasileios from Aviaseven Ltd

October 2015

October 2015

An excellent "friendly to the user" approach

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros: User friendly
Customer service
Cons: Price

Review Source: Capterra