FMX vs Service Fusion

FMX has 358 reviews and a rating of 4.7 / 5 vs Service Fusion which has 136 reviews and a rating of 4.47 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.70 / 5 (358)

4.47 / 5 (136)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

May 6, 2021

March 1, 2021

Pros/Cons

  • Pros

  • Very easy to use. I Love this product, we us it everyday and when u need help they are always there to help fix or take suggestions.

  • This system has helped us so much streamline so many processes. I highly recommend this this system.

  • Cons

  • There is no app. We would love one, however the mobile website is decent.

  • Would be a little more handy if an app was available. But it is not to difficult to log on to the website.

  • Pros

  • Best scheduling and dispatching out there. Easy to customize Support has been amazing Great user interface

  • I love how technicians are able to use the app to update disposition of work orders, leave pictures and notes - this is very helpful for the office. The platform is very easy to use.

  • Cons

  • Would like to see more customizable reporting, but what is provided out of the box is sufficient

  • This software offers a little less than some of the more popular programs but you definitely get the best value using this program.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2020

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29 Recommendations

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Pricing Guide

2020 CMMS Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos