It is easy to start using the kickserv system, especially since they have such a phenomenal support staff.

Great company, excellent support staff and all round quite a good system for our needs.

The help desk is super responsive. The software is really quite intuitive, and the time to get it up and running with the help desk's help is only a few days.

Doing invoices, when you forget to select the purpose of the job (Labor, material, etc) you end up losing the information and then you have to go back to notes to put it back in.

Our business is pretty excited about growing with Kickserv and we really look forward to becoming more professional, efficient and profitable with Kickserv.

It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.

Price and ease of use are good, I like this new vesion so much more than the older version wish I could have changed over earlier.

Kickserv is EXCELLENT at time stamping everyone's move. I like that I can see when a customer viewed an invoice or estimate.

Mobile app has great features, QuickBooks desktop integration is a plus, ease of reports.

Once a contact is in, I can't edit the contact information, which is a pain when we have multiple customers from the same overall client company.

Updating the formatting makes our invoices unprofessional now.

We love that it is capable with our QuickBooks keeping our books stright is very important to us.

This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.

Quickbooks and Kickserv sync is fantastic. GCS highly recommends Kickserv and we thank them for creating a product that is not only affordable but very functional.

The features that are most important are the maps to better route the techs, its simple, and i hardly ever have any issues.

Very happy and attribute the program to our continued success.

I just can't say enough about the great customer service. Their tech support has just been awesome, and their price point is great compared to other software I have investigated.

Experience has been good, it has really improved our flow of information in the office.

The time tracking feature isnt as expected. I thought it would be more automatic less user input, leads to more mistakes.

KickServ gives my company the ability to organize information in a location accessible from anywhere. We have easy access and we capture more revenue while providing better service.

The software has multiple facets that work great if you have a service business like mine. The integration with Quickbooks.

Ease of use for invoices as a template, all invoices look the same for every client. Easy to adjust line items and pricing as needed.

Next is that when there is an error, there is no clear explanation as to what the error is. The program seems to tell me that there is an error, but that's it.

We have been using the program for about a year, and it is for sure better than other programs that we have used in the past. ANd the ease of talking to a real person in tech support is WONDERFUL.

I like that it is very user friendly and easily customazible.

Can upload multiple photos at the same time, make them shareable and also can save notes.

I love the feature where we can send invoice and payment link through email and text.

Easy to use, easy to learn, simple, intuitive (for me).

The biggest benefit is efficient use of my time.

Kickserv is really easy to use, great support from the guys to help resolve any issues.

I love the reports feature as well. We utilize the API to create orders automatically saving a tremendous amount of time.

Being able to schedule multiple technicians and amend the calendar as things change is huge. Our guys have iPads and can access the program anywhere so we're all looking at the same data.

Editing is difficult unless I  add in the notes file. Prone to mistakes since the cursor is too sensitive causing errors and much lost time.

It’s very easy to use and does great for myself and all my coworkers.

The benefits are storing our projects. I like that it syncs to quick books.

So as far as what a client owes gets supper confusing.

The ease of use and ability to sync with Quickbooks (although not seamlessly) are the best attributes. The search feature and ability to use custom fields are nice to have.

The technicians cannot see the description of charges in the itemized list of charges while using the mobile app on their phones.

Because Kickserv is so large and sandbox, it was difficult to learn all the options and tailor them to my unique business.

QuickBooks integration is seamless. The ease of program and the bonus low-cost is amazing.

It was great that our HVAC techs plumbers were able to fill out an invoice right at the job and the customer could immediately pay it. The GPS Feature is also great.

I programm asset maintenance with this app, it is easy to use and understand.

User friendly, easy to understand the systems, and excellent tech support.

This makes it fairly hard to track  and troubleshoot (in case there was a mistake and multiple PM for the same task was made).

Works well as a basic tool or you can get into scanners and inventory management all with this software. Easy reporting Easy to create a PM schedule.

This software is super simple to use and navigate. Very easy to show older guys that aren't computer savy how to use this software and understand.

This was previously kept on a paper record. The switch has improved how promptly things  get calibrated helping to ensure a correct final product.

THE NAME!!! It's a mouthful and hard to refer to in conversation.

Comma's are not allowed in text; this is a bothersome.

The price is right, The support is outstanding, The program is excellent for my needs.

We have seen a dramatic decrease in total maintenance costs. Addressing problems before they become major problems has increased productivity.

It is not without issues such as special characters sometimes refusing to print or worse failing to print anything after they are encountered.

Ease of use - simplistic design -We easily integrated this software as our means to control inventory.

There are several reasons I like working with this Software. I love the ease of use, software navigates very easily.

Economical solution that we could tryout to see how it worked for us. Like the email Work Order request.

Have been able to establish a basic maintenance schedule and have the ability to improve the level of detail as we go forward.

Easy to keep track of what work orders and PMs are needing to be done. Parts inventory is a nice feature.

The application is not the most intuitive, and it does not quickly or easily communicate some of the job's details (scrolling through longer 'discrepancies' can be frustrating).

The developer is responsive to questions and overall great to deal with.

The thing I like the most is to be able to track what issues are arising the most within our plant to help me identify those and come up with corrective action.

Easy use and user friendly; not diff to learn how to use.

It's good for work orders, but we were hoping it would be able to be used as a has for small jobs but it's not that great in this regard.

Outstanding customer service, and my boss was really impressed with how quickly my maintenance folks got into using the software.

Good program for the money, works good as an asset management tool.

I love how simple it is and how it can be slightly customized to our needs.

I liked the user friendly interface the most about my experience with this product.

Ease of use - customer support - continued improvement - mobile app - access from anywhere.

The highlight for our company is that it is very easy to get the equipment in and set up PM's and other work orders.

Ease of use for integration into my maintenance class, pricing was another important aspect.

We needed a way to track work that was being done without the jobs being lost or forgotten.

US Dollar

Kickserv is a cloud-based field service management solution that provides small businesses, tools and functionalities, which help them to manage leads, estimates, team's schedules, jobs, invoices and payments.


Kickserv can be tailored to suit businesses in various industries that include cleaning services, plumbing, HVAC and electrical. It features contact management, billing and invoicing, work order management, driver scheduling, dispatching goods and more.


Kickserv provides users a custom user interface that allows them to monitor various aspects of their organization's workflows update and distribute invoices, monitor field technician status and more. The solution offers mobile applications for iOS and Android devices that help technicians and workers to send automated or custom job updates, notes and comments to the team in the office.


Kickserv supports integration with QuickBooks Online, QuickBooks Desktop and Xero. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Employee Management

Work Order Creation

Electronic Payments

Payment Processing

Real-time Scheduling

Mobile Alerts

Time Tracking

Customizable Reports

Document Imaging

Activity Tracking

Equipment Management

Dispatch Management

Job Costing

Mobile Payments

Contract/License Management

Financial Management

Electronic Signature

Invoice Management

Communication Management

Customer Database

Recurring Appointments

Repair Tickets

Job Management

Calendar Management

Customizable Fields

Activity Management

Scheduling

Data Import/Export

Accounting

Self Service Portal

QuickBooks Integration

Availability Indicator

Opportunity Management

Technician Management

Booking Management

Lead Management

File Storage

Pesticide Usage Tracking

Mobile Access

Real Time Data

Routing

Bid Management

Resource Scheduling

Pest Activity Tracking

Client Portal

Preventive Maintenance

Service History

Email Management

Activity Dashboard

Invoice Processing

Alerts/Notifications

Automated Scheduling

Estimating

For Commercial and/or Industrial Electrical Contractors

For Pest Control Companies

Availability Management

Work Order Management

Customizable Templates

Mobile App

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

Interaction Tracking

Real Time Reporting

Customizable Branding

Photos/Images

Contact Database

Employee Scheduling

Online Time Clock

Equipment Tracking

Intake Management

Customizable Forms

Appointment Management

Payment Collection in the Field

Job Tracking

Warranty Tracking

Client Management

Quotes/Estimates

Drag & Drop

Customer History

Purchasing & Receiving

Third-Party Integrations

Appointment Scheduling

Maintenance Scheduling

Search/Filter

Online Booking

For Plumbing Industry

Email Alerts

Document Storage

Multi-Location

Work History

Reporting & Statistics

Reporting/Analytics

Marketing Automation

For Field Service

Workflow Management

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

A Free Trial is offered on all plans.

Free plan: up to 2 Users *must use the internal CC payments feature. 

Lite plan: up to 5 users $47/month with annual plan ($59/monthly) 

Standard plan: up to 10 users $95/month with annual plan ($119/monthly) 

Business plan: up to 20 users $159/month with annual plan ($199/month) unlimited + more features 

Premium plan: $239/month with annual plan ($299/month) unlimited + ALL features

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

Kickserv

Live Online

Webinars

Documentation

Videos

SS-CMMS is a cloud-based computerized maintenance management system (CMMS) designed for small and midsize maintenance operation businesses in any industry.


The platform offers asset management, inventory management, predictive and preventive maintenance and work order management features clubbed into one solution.


The work order management feature allows users to create unlimited work orders either via email or within the platform. Planned maintenance events can be created and set to recur at specific intervals with automated email notifications. Work orders and planned maintenance events are fully searchable.


SS-CMMS also allows users to enter and track an unlimited number of equipment and parts. An unlimited number of users can be added with different role permissions, and a scheduling feature with a calendar lets users schedule employees, service, meetings and upcoming maintenance.


Pricing is on a subscription basis, and can be billed either monthly or annually. A lifetime subscription can also be purchased for a one-time fee.



Barcoding/RFID

Task Scheduling

Inventory Tracking

Historical Reporting

Vendor Management

Asset Tracking

Inspection Management

Reminders

Inventory Management

Calibration Management

Windows 7

Windows Vista

1 Month of Service: $15.00

1 Year of Service: $109.95 

Lifetime:  $1099.95

Kickserv vs SS-CMMS

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