MaintainX vs Service Fusion

MaintainX has 190 reviews and a rating of 4.74 / 5 vs Service Fusion which has 136 reviews and a rating of 4.47 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.74 / 5 (190)

4.47 / 5 (136)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

January 20, 2021

March 1, 2021

Pros/Cons

  • Pros

  • I love the ease of implementation and the flexibility of the app.

  • The ability to take pictures and upload them to the work order with a description is great..the group texting is great, the ability to create assets is awesome...

  • Cons

  • Some of the form features being behind the higher tier pricing, but the fact I can use two is great and this is really stretching for cons.

  • It would be nice print off in the reporting section just one section. but everything else is good we like it.

  • Pros

  • Best scheduling and dispatching out there. Easy to customize Support has been amazing Great user interface

  • I love how technicians are able to use the app to update disposition of work orders, leave pictures and notes - this is very helpful for the office. The platform is very easy to use.

  • Cons

  • Would like to see more customizable reporting, but what is provided out of the box is sufficient

  • This software offers a little less than some of the more popular programs but you definitely get the best value using this program.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2021

FrontRunners

2020

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53 Recommendations

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos