SAM Aviation Maintenance Software welcome page screenshot
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Web browser (OS agnostic)About SAM
SAM Aviation Maintenance Software by ASA Software is an intuitive, powerful and cost-effective solution that enables CAMOs and MROs to certify, maintain, repair and service aircrafts and components easily and at the same time in accordance with the high standards of aviation authorities. It has been developed to help customers meet their deadlines, while still being easy-to-use.
SAM Aviation Maintenance Software has been designed from the ground up to be user-friendly, by making the user interface (UI) and everything accessible within a few clicks from the overview. Additionally, the solution is available on a monthly subscription and is cost-effective because customers pay per concurrent user and the number of modules that they require. It off...
6 Reviews of SAM
Average User Ratings
Overall
4.17 / 5 stars
Ease-of-use
4.0
Value for money
4.5
Customer support
5.0
Functionality
3.5
Likelihood to Recommend
Not likely
Very likely
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September 2016
Jannie from Safair
Company Size: 501-1,000 employees
Industry: Transportation/Trucking/Railroad
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2016
Jannie Engelbrecht Planning manager Safair
I like the system it is user friendly, the system, can support any airline All camo functions are great
Pros
The support is excellent
Cons
Component positions on the aircraft
February 2019
Likka from Joen Service Oy
Company Size: 11-50 employees
Industry: Airlines/Aviation
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
February 2019
Pleased user from CAMO
I have seen few other programs for maintaining aircrafts and airworthiness but SAM still offers the most widest features and best value for money. There is still couple features where we need other program to support our actions (like communication between workers and scheduling maintenances) but I have already seen progress with these features and hopefully some day in near future we can drop this other program away.
Pros
When you get it, it's pretty easy to use. Also I'm very satisfyid for customers support serivice. I always get answers quickly and they help me to find easiest and the most suitable solution for my issues.
Cons
Sometimes we still have some bugs in you system, but always when reporting them, I'll get directions how to proceed and some hours/days/weeks later (depending on quality of bugs) it's been taken care of.
February 2019
Coert from Kempen Aircraft Maintenance
Company Size: 2-10 employees
Industry: Airlines/Aviation
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
2.0
February 2019
General
We use SAM for purchase, workorders (without automatic SAM tasks, Stock control, invoice
Pros
Easy stock control, possibility to correct mistakes after printing (Status 9) via admin login
Cons
Task extension possibility's, categories of SB, MOD, AD etc.
November 2020
Ulf from Taby Air Maintenance
Company Size: 11-50 employees
Industry: Airlines/Aviation
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Customer support
4.0
Functionality
3.0
November 2020
TAMs experience of SAM11
It helps us on a daily basis to run the MRO operations in the hangar which also includes purchase and sales of components to external customers.
Pros
I like the overview and the possibility to switch between the different modules fast and easy.
Cons
Not been able to customize reports ourselves and in an easy way if not educated in programming Crystal Report.
December 2016
Michael from NHV Denmark
Company Size: 51-200 employees
Industry: Airlines/Aviation
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2016
15 years using SAM in three companies is the best recommendation I can give.
The system works for every company, small as big and can take account for all aspects in a CAMO. Doing my 15 years, working with the system, if a problem occur or a new feature needs (customer request) to be developed, we always had good support and understanding from the support.
Pros
Easy to use and quick to understand. Userfriendly .
Cons
There is no chapter 13 in the training manual.
June 2020
Colin from Lahak Aviation
Company Size: 11-50 employees
Industry: Airlines/Aviation
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2020
Value for money product
Pros
I find this product easy to use and setup. The customer support is fantastic, and it is easy to impediment across multiple aircraft types
Cons
The remote desktop application can be a bit slow to connect