It's been really good. When we have any issues or site/tenancy accounts that need to be set up; the team are very responsive and we are able to get everything up and running right away for our team. The site functions extremely well to our requirements and we've built a solid understanding from store level on what type of jobs need to be put through the platform.

It gives me back time in my work week to focus on other tasks of my role. The platform is easy to access, and monitor from a property perspective overseeing the issues of our client facing team. The two factor approval process we have in place on the platform allows for cost monitoring while allowing for quotes and updates to be provided to the team who logged the job and myself once they are booked in and have attended.

We recently started using the checklists on the platform that is offered. Having a PDF version, or another format to pull the data from it to share with the business would be a great assistance to us.