WebDPW by BMSI (Business Management Systems Inc.) is a cloud-based maintenance management solution for organizations that are looking automate their service process. The solution allows users to manage technicians, generate work orders, create invoices and manage company assets, equipment, projects and inventory.
WebDPW stores critical information electronically, removing time-consuming and error-prone paperwork and providing real-time access to the most accurate asset, project, maintenance and invoicing data. The solution provides capabilities for predictive and preventive maintenance, fleet maintenance, inventory management, work order management reporting.
WebDPW integrates with Google Maps so that users can check technician’s location, travel time, pending work orders and more. It is GIS capable and offers features for FEMA tracking and risk assessments. It also integrates with the BMSI Fund Accounting system and other accounting solutions.
WebDPW is suited for many municipal government entities, including towns, cities, villages and building code enforcement agencies, utilities, public works and more.
Christopher from Town of Milan
The WEBDPW software is an easy to use Web based product that doesn't cost a lot to get into. We are a small town with not a huge number of assets to track so for us it has been a good fit. I could see a larger municipality wanting to do use something that may have a little more flexibility.
The reporting for the software is a little daunting for the average user, it is fully customizable but only if you know sql, so for your average highway superintendent or town clerk it really does not work well. They would have to stick to the present made reports.
The user manual could have some more tutorials, but if you get hung up and can't figure something out the support staff is very helpful.
All in all a good product for a small municipality.