Docsie Software
FrontRunners
About Docsie
Docsie platform helps businesses analyze how customers interact with documentation and provides insights on how to improve them. Using documentation made in Docsie, customers can find relevant knowledge about products and improve overall customer retention.
Businesses can use Docsie to easily organize product documentation for multiple internal and external products, quickly find relevant product documentation, manage versions, translate all documents into other languages, gather actionable feedback on customer-facing docs, publish the documents right into the website with a line of code, access a knowledge portal and more.
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Docsie Pricing
Write better documentation. Retain customers. Startup Plan - $0 USD, Forever free -> Limited to 3 Books/1 Shelf (A few manuals) Startup Plus Plan - $39 USD/mo -> Limited to 10 Books/1 Shelf (A bit of manuals) Small Team Plan - $79 USD/mo -> 3 Shelves, 10 books each (Serious amount of manuals) Business Plan - $249 USD/mo -> 10 Shelves, Unlimited Books (Lot's of manuals) Organization Plan - $699 USD/mo -> Unlimited Shelves/Books (Great or companies with complex documentation Use Cases)
Starting price:
$39.00 per month
Free trial:
Available
Free version:
Available
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Publish Online Documentation Portals
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Docsie User Reviews
OVERALL RATING
Showing 1 - 5 of 21 reviews
N. J.
Verified reviewer
Company size: 2-10 employees
Industry: Publishing
Time used: More than 2 years
Review Source: Capterra
September 2019
Docsie.io is an extraordinary platform!
Pros
Docsie.io is cutting edge in the field of documentation and the people at Docsie are always coming up with innovative and helpful updates which improve their platform in many ways! Their platform is really easy to use, and they have awesome customer service whenever I need help!
Cons
I wish I found out about Docsie.io sooner!
Anonymous
Company size: 10,000+ employees
Time used: Less than 12 months
Review Source: Capterra
August 2021
Docsie was good for our team colaborated projects.
Highly flexible platform which allows us to collaborate on creating and managing project documentation which we can secure with a JWT token. Also it allows you to set roles for different users and it has a lot of other useful functionality.
Pros
We do most of our work remotely so we find its collaboration capabilities to complete and share our projects safely very useful.
Cons
There is a little learning curb at first but after getting use to the features Docsie did lives up to our expectations.
Sathish Kumar
Company size: 11-50 employees
Industry: Hospital & Health Care
Review Source: Capterra
October 2019
robust and reliable
Pros
Manage Documentation for multiple sites Edit site documentation as you would a word document
Cons
There is no 2way authentication and dashboard features.
Response from Docsie
Hello Sathish, Thank you very much for your review and feedback. We are working on adding those features, they should be added by end of the year. Please let me know what issues you experienced with our support so we can work on improving it. Regards. Phil from docsie.
Replied October 2019
Paul
Verified reviewer
Company size: 10,000+ employees
Industry: Financial Services
Time used: Less than 12 months
Review Source: Capterra
August 2021
Simple and easy to use
We found that Docsie has most of the capabilities we need, and it also offers a helpful, responsive support team, which is hard to find elsewhere.
Pros
We use Docsie for our technical documentation to work on various projects and stories within our engineer team.
Cons
Nothing. The software is simply amazing. Consider their trial version before making a decision.
Meng Xi
Verified reviewer
Company size: 5,001-10,000 employees
Industry: Management Consulting
Time used: Less than 12 months
Review Source: Capterra
September 2019
A good tool for saving time and money
Pros
Docsie is very intuitive, it's easy enough for the whole team to grasp quickly. My team uses it as the main documentation management platform now. Multi-language support is a plus.
Cons
The free trial only allowed public repository, we had to setup something just for the trial.
