DocuPhase vs Google Docs

RATING:

4.5

(83)

DocuPhase has 83 reviews and a rating of 4.48 / 5 stars vs Google Docs which has 28125 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (83)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 15, 2024
April 18, 2024
Pros/Cons
  • Pros

  • I like the ease of this program. Training is extremely simple for a program like this and document retrieval is super fast.
  • Product documentation storage works well along with the revision functions. Support for software is on point with a very friendly support staff.
  • Cons

  • Wait is too long for iDatix customer support, bad for keeping day to day business afloat.
  • The software should be made to recognize duplicate entries. It does not prevent duplicate entries which wastes time once the error is found.
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  • Pros

  • We love the fact that we can create documents that we can share with other community partners and know that it is safe and confidential if needed.
  • I love using Docs and being ensured that my work is not going anywhere. Being able to pop in and pick up on projects from home, on my phone, tablet etc is super nice.
  • Cons

  • I am concern about security and data breaches. If your data will be leaked or someone else gets access to your document, it will be a disaster.
  • Sometimes I feel some other party may have access to your files, or restricted access can be breached especially when you see more scary news.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

Advisor Recommendations

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7 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos