About Drupal

Drupal is cloud-based open source content management system for content authoring and content publishing websites. The platform offers functionalities such as merchandising, content creation, reporting and content sharing. Drupal’s content architecture feature allows professionals to create content workflows to manage the content creation process. Further, the platforms enables content marketers to tag relevant keywords which increases content visibility across search engines. Multisite management features enable users to customize a website’s content according to geography, brand and marketing campaigns. Drupal also enables website designers to display content in different formats, such as PDF, video, HTML and Flash. Also, the platform helps marketers to laun...

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Drupal User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

4.5

Customer support

4

Functionality

4

Showing 1 - 5 of 358 reviews

User Profile

Luke

Verified reviewer

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

October 2021

Powerful open source alternative to WCMS monoliths

User Profile

Jason

Verified reviewer

Company size: 1 employee

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

July 2019

Drupal is a fantastic CMS

I like it a lot but because of their update cycle it should only be used on projects that have a lifespan of 5 years or less.

Pros

Views is the best thing about Drupal. Pre-Views, Drupal is a decent CMS, perhaps a bit more logical than WordPress, but with a lot less users it's hard to justify it. However with Views, you can make advanced applications with a pretty easy to learn interface. It's really, really close to a visual programming language, although there are still some things you'll need to break out the code for. I also really appreciate that most of the modules don't make too many assumptions. With WordPress, I constantly have to fight against styling and strangely formatted HTML inserted by plugins, and that's less common with Drupal modules.

Cons

It requires a fairly beefy hosting setup and a good caching setup to perform well. I also strongly, STRONGLY dislike that sites created five years ago now HAVE to be rebuilt, or they are not secure. That may be fine for enterprise, but it sucks for someone who makes lots of small sites for small businesses. Platforms should be supported for at least ten years IMO, the web has been stable for a while now and there's no good reason to force complete rebuilds. WordPress does this better and manages to continually keep sites upgradeable without a rebuild.

Reasons for choosing Drupal

Drupal is a good choice over WordPress for projects that require a searchable database, where Views is at its best. WordPress is a better choice for SEO-focused projects because of Rank Math and other great SEO tools that exist only in the WordPress ecosystem. I don't even understand how Joomla is still a thing. Almost all of its plugins appear outdated. I haven't used it in over a decade, but there's a reason for that.

Anonymous

Company size: 1 employee

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2021

Always Flexible

I have solved various business use cases with Drupal. I've been able to build standard marketing web sites, real estate sites, work order system, online calendar scheduling, and a multitude of other types of sites. This is all possible via the modules available and the software being open source.

Pros

The most impactful feature of Drupal is that the software is open source. This means it is full extendable and allows new features to be created to enhance the product by end users. The flexibility this provides to continue growing a web site makes it priceless. The community around the project is amazing and has provided excellent modules to get a site up and running easily.

Cons

The product does not lack features. There is a learning curve to get started, but every new product has a learning curve. The hook system allows integrating to the site, but does have a learning curve to understand the various hooks that are available.

Reasons for choosing Drupal

Drupal provided more features than those that were available with Joomla or WordPress. The user permission system and editing system was much more robust.

Mckenzie

Company size: 10,000+ employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Best CMS solution

As much as the ease was for us to host our website, there is little scope for us to move on to the higher upgraded version of Drupal.

Pros

An easy and affordable CMS that can help build websites and ease of maintenance and upgradation

Cons

There is not much support on certain modules beyond Drupal 8 which has made us keep our website running on Drupal 8. The higher versions do not help customized or migrate to those versions and lesser support for them.

Reasons for choosing Drupal

More features that we needed were in Drupal than in Confluence made us opt to use Drupal

User Profile

David

Verified reviewer

Company size: 11-50 employees

Industry: Medical Devices

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

December 2020

Drupal Was a Decent Option Years Ago but I Would Not Consider it Today

Drupal has been an affordable content management system for us over the years but I wouldn't consider them now based on there being more user friendly options out there.

Pros

The Drupal content management system is free and the WYSIWYG ( What You See Is What You Get) editor is helpful for those of us who run a website without much HTML knowledge.

Cons

The product is difficult to use with limited coding knowledge. Additionally, there are few plug-ins and the add-ons that do exist are not super reliable as they are essentially created by volunteers.

Reasons for choosing Drupal

At the time, it sounded like Drupal would be the easiest to integrate with an online store

Reasons for switching to Drupal

As a recent adopter of the HubSport CRM, we think HubSpot CMS is worth taking a chance of due to the promise of integration. The CMS package also seems affordable.

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