Google Workspace

RATING:

4.7

(11875)

About Google Workspace

Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include access control, real-time chat, presentation streaming, two-way audio and video, private chat, calendar management, real-time editing, mobile access, and content management. Teams using Google Workspace can set up meetings and share links with staff members, clients or customers to facilitate communication for increased productivity. Participants can join meetings directly from a Google Calendar event or an email invite that includes all details about the event. Additionally, it offers a dial-in functionality, which enables employees t...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Google Workspace Pricing

Business Starter: $6 per user per month. Business Standard: $12 per user per month. Business Plus: $18 per user per month. Enterprise: contact Google for pricing.

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Available

Google Workspace meetings
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Google Workspace Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Google Workspace

1 - 5 of 11,175 Reviews

Allen

Health, Wellness and Fitness, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2023

Google Workspace Review: All Of Our Favorite Tools In One.

User Profile

Mohammed

Verified reviewer

Higher Education, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

Google Workspace is a life-saver for all our collaboration and communication needs

Since the rise of the COVID pandemic, our school's functioning was stopped completely and the students were facing severe education loss. However, we found Google Workspace, an all-in-one tool for our organization in terms of all aspects including colleague communication, student-teacher communication, file storage, online exams and many more! Hence, we bought Google Workspace and were amazed by its unlimited functionality and integrations. Overall, it is the best platform for collaboration with eye-catching features.

PROS

Google Workspace is an easy and effective tool to connect and collaborate with my students and colleagues without any hassles. It has various platforms like Google Chat and Gmail for efficient communication. It also has Google Meet for simple and high-quality video calls and online classes. It has a range of affordable pricing plans which offer from 30GB to 5TB and even a plan that offers unlimited storage option. Various features of Google Drive like file sharing and commenting makes it an amazing tool for storage and collaboration. There are various other things that come with Google Workspace. Google Docs offers cloud document creation, Google Sheets helps in storing students' marks, Google Forms helps in creating online tests and grading and Google Classroom helps in virtualizing all of our classes with many amazing features. It is cost-efficient and the most productive tool that you'll ever need for collaboration, teamwork and storage.

CONS

From the perspective of an educational institution, I would recommend adding more features like attendance and live student monitoring in Google Classroom. Also, in Google Drive, I would love the ability of creating multiple sharing links for a file.

Reason for choosing Google Workspace

There weren't much features in WPS Office and the cost was not worth the product. On the contrary, Google Workspace offered many more features at an affordable price. Hence, we choose Google Workspace.

Reasons for switching to Google Workspace

Microsoft 365 was working well before the COVID pandemic but after the pandemic, we had to switch to Google Workspace as Microsoft 365 it was lacking many tools like Google Classroom from an educational institute's perspective. Hence, we switched from Microsoft 365 to Google Workspace.

User Profile

Puneesh

Verified reviewer

Apparel & Fashion, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2023

One stop shop for our all communication and storage needs

Overall, we are happy with Google workspace and will recommend to other organizations also

PROS

Best thing about Google Workspace is the breadth of features and services that help reduces so much confusion in users. Also, the simple UI, security features like MFA are very good

CONS

They are continuously increasing prices every year. The inability of having an offline mail client as well as change management we face due to unavailability of excel specially when macros are used, are few things we dont like

Reason for choosing Google Workspace

Combination of few features and pricing + responses of sales teams

Reasons for switching to Google Workspace

Security, collaboration features and integrations needs

Leminton

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2024

The ideal all-in-one platform that streamlines processes.

Fantastic. I am a very happy Google Workspace user and I would highly recommend it to non-users.

PROS

I love how I can be able to handle many processes in a pretty organised, straightforward and efficient manner with increased productivity. Communication has been taken a notch higher because it not only offers mail services but also video conferencing services that have both good audio and video quality. I also love remoteness and ease of accessibility because the services can also be accessed in smart phones as well.

CONS

Not at all. The period I have used this workspace I have not come across a problem that is worth addressing.

Santiago

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Google Workspace Review

Overall, Google Workspace contains a great suite of products that I use every day at my job. I love how it keeps my documents safe and enables me to collaborate with my colleagues and teammates in a seamless way.

PROS

I love all the suite of products Google Workspace offers, the one I mostly use is Google Drive. I like that I can store all my documents and organize them however I want and also assign sharing permissions which gives me full control on who can access what.

CONS

When checking the editing history of my documents it's a bit complicated and tedious to review all edits made from multiple collaborators, I also wish there could be a bit more automations around documents like email notifications when someone completes a task or edits some part of a document.