Google Workspace

RATING:

4.7

(11875)

About Google Workspace

Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include access control, real-time chat, presentation streaming, two-way audio and video, private chat, calendar management, real-time editing, mobile access, and content management. Teams using Google Workspace can set up meetings and share links with staff members, clients or customers to facilitate communication for increased productivity. Participants can join meetings directly from a Google Calendar event or an email invite that includes all details about the event. Additionally, it offers a dial-in functionality, which enables employees t...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Google Workspace Pricing

Business Starter: $6 per user per month. Business Standard: $12 per user per month. Business Plus: $18 per user per month. Enterprise: contact Google for pricing.

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Available

Google Workspace meetings
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Google Workspace Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Google Workspace

1 - 5 of 10,959 Reviews

Matthew

2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2021

Google Workspace User Review

User Profile

Jennifer

Verified reviewer

Insurance, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2023

Google Workspace - More like Workhorse

I am beyond satisfied with my experience with Google Workspace and I will continue using it and recommending it for the foreseeable future. It makes my life and work so much easier. So, so much easier. I wanted to list more things that I use it for but it would only let me add a certain amount of tags. I wanted to click them all.

PROS

I use Google Workspace every day and I have for years and years. It is constantly being expanded and updated. It is a one stop shop for me. From emails to photo cloud storage. Task lists, integrations with other programs, custom emails, and the new AI features. I don't have the time or energy to list everything I do in Google Workspace and all the features it has. I will sum it up in two ways:1) When I see a person using MS for business I only think, "why would you pay for that when Google Workspace does the same thing only better and free?" It honestly baffles me.2) I run a freelance insurance agency, an ecommerce business, and a wedding officiant business and instead of paying for a "professional" email address I use Gmail because it is so feature rich and free. And honestly, no one looks down on that decision because they know how awesome Gmail is too.

CONS

I'm sure I have a dislike but I can't think of one right now.

Andrei

Computer Software, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2023

Google Workspace Revew

My experience using Google Workspace has been positive. It's a versatile and powerful productivity suite that's easy to use and affordable. I enjoy the collaboration features, which make it simple to share documents, spreadsheets, and presentations with team members and work on them together in real-time. Additionally, because Google Workspace is cloud-based, I can access my files and apps from anywhere as long as I have an internet connection. This is particularly convenient when I'm traveling or working from home.

PROS

End-users can quickly adopt and deploy it, as it is similar to the free Gmail service.

CONS

The dependency on an internet connection.The lack of desktop tools.he limited features in some apps.

Reason for choosing Google Workspace

In 2013, Google was considered the most powerful company in the world.

Reasons for switching to Google Workspace

Replacing the on-prem solution into a cloud-based one.

Brucely

Warehousing, 1 employee

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

FUNCTIONALITY

2

Reviewed August 2023

Can improve

it very easy to take my documents from my email and work on them right there or generate documents with easy saving time.

PROS

i can say its fair to use. its user friendly

CONS

there is room for improvement on being easy to use. it can be more user friendly. we are not looking for more complexity, but fast, easy, safe and reliable.

Patrick

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed August 2023

It just workls

I've used Google Workspace for years, I don't really think too much about it, it just works

PROS

Google Workspace is easy to setup, has all the features that any company (big or small) will need. It can be integrated with other software (Salesforce, Project Management). It's pretty easy to use and it's rarely / never offline

CONS

It's not as slick as some applications, but the positive trade offs make it a win

Reason for choosing Google Workspace

Ease of use, it's ability to integrate with other applications

Reasons for switching to Google Workspace

The MS solution required too much inhouse admin